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[asterisk-users] Removing mailbox and password prompt for voicemail

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ka at mayten.sch.bme.hu
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PostPosted: Thu Aug 04, 2016 3:23 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

On 2016-08-04 09:12, Nabeel wrote:
Quote:
The problem is that the 'mailbox' prompt allows a way for accessing
any other mailbox, which is not necessary in my case. If anyone knows
a way to remove this 'mailbox' prompt, please let me know.


Not having followed the thread from the beginning I must admit, not sure
if the 's' flag has been suggested to you? What I have in my dial plan
is

exten => 100,n,VoicemailMain(s${CALLERID(num)})

So callers can dial 100 from their phones and get immediately into their
mailboxes without any sort of authentication.

This does have security concerns as anyone can walk up to anybody else's
phone and start dialling to listen to someone else's messages. In my
installation this is not a problem, but could be a problem elsewhere.

Apologies if the thread was about something entirely different and this
was not the problem.

regards
Adam


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darcy at Vex.Net
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PostPosted: Thu Aug 04, 2016 7:18 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

On Thu, 4 Aug 2016 09:12:53 +0100
Nabeel <nabeelshikder@gmail.com> wrote:
Quote:
On 30 July 2016 at 19:32, D'Arcy J.M. Cain <darcy@vex.net> wrote:
Quote:
Not playing the prompt changes nothing. If someone presses '*'
while listening to your answer message then they are in your
mailbox. You better have a password that they need to enter to
continue.

I have now tested the 'Unavailable' message by pressing "*" while
listening to the recorded message. I can confirm that this does NOT
directly enter to the called number's mailbox. It actually enter's
the registered device's/caller's own mailbox. Therefore, this does
not necessitate setting a password.

Let's get this straight. You call yourself from any phone in the world
and press '*' while listening to the message, you wind up in your own
mailbox and you believe that means that you don't need a password? Do
you think that the phone system somehow knows that it is you calling
and not one of the other 7.4 billion people on the planet. The
password is how it knows.

Quote:
The problem is that the 'mailbox' prompt allows a way for accessing
any other mailbox, which is not necessary in my case. If anyone knows
a way to remove this 'mailbox' prompt, please let me know.

This seems to conflict with the first paragraph. Are you being asked
for the mailbox number or the password? In a properly set up system,
entering '*' during the message should put you into the callee's
mailbox and ask for a password. Calling '*98' from your own phone, if
the extension I originally showed you exists, should put you directly
into your own mailbox without asking for a password.

I think that it is well past the time to tell us what your setup is and
exactly what you are trying to accomplish. I think that you may be
making the common error of telling us your solution (remove mailbox
prompt) rather than your actual problem.

--
D'Arcy J.M. Cain
System Administrator, Vex.Net
http://www.Vex.Net/ IM:darcy@Vex.Net
VoIP: sip:darcy@Vex.Net

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nabeelshikder at gmail...
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PostPosted: Thu Aug 04, 2016 8:02 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

On 4 August 2016 at 13:18, D'Arcy J.M. Cain <darcy@vex.net (darcy@vex.net)> wrote:
Quote:

Let's get this straight.  You call yourself from any phone in the world
and press '*' while listening to the message, you wind up in your own
mailbox and you believe that means that you don't need a password?  Do
you think that the phone system somehow knows that it is you calling
and not one of the other 7.4 billion people on the planet.  The
password is how it knows.


You seem to misunderstand even after I have explained.  I don't need a password when calling my mailbox from my own registered phone (not calling from any other phone). I don't need to call my mailbox from other phones on the planet, so I don't need a password.  Consider the voicemail you get from your mobile network on your mobile phone. You don't access it from any phone in the world; you only access it from the mobile phone which has your SIM, and you probably don't enter a password for it.
 
Quote:
This seems to conflict with the first paragraph.  Are you being asked
for the mailbox number or the password?  In a properly set up system,
entering '*' during the message should put you into the callee's
mailbox and ask for a password.  Calling '*98' from your own phone, if
the extension I originally showed you exists, should put you directly
into your own mailbox without asking for a password.


The password is only asked if a password has been set. A password is also asked if any number is entered after the 'mailbox' prompt.


Nabeel
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asterisk_list at earth...
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PostPosted: Thu Aug 04, 2016 8:04 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

On Thursday 04 Aug 2016, Nabeel wrote:
Quote:
On 30 July 2016 at 19:32, D'Arcy J.M. Cain <darcy@vex.net> wrote:
Quote:
Not playing the prompt changes nothing. If someone presses '*' while
listening to your answer message then they are in your mailbox. You
better have a password that they need to enter to continue.

I have now tested the 'Unavailable' message by pressing "*" while listening
to the recorded message. I can confirm that this does NOT directly enter to
the called number's mailbox. It actually enter's the registered
device's/caller's own mailbox. Therefore, this does not necessitate setting
a password.

The problem is that the 'mailbox' prompt allows a way for accessing any
other mailbox, which is not necessary in my case. If anyone knows a way to
remove this 'mailbox' prompt, please let me know.

Nabeel

To get rid of the "Mailbox?" prompt, you need to supply a mailbox as a
parameter to the VoicemailMain() command:

exten => xxxx,y,VoicemailMail(${mbox})

This takes you straight to the mailbox specified by ${mbox} . If mailboxes are
simply the same as extension numbers, then you can just use ${CALLERID(num)}
here. Otherwise, you may need a script to look them up in a database.

If you also add the "s" option, like this:

exten => xxxx,y,,VoicemailMail(${mbox},s)

Then this will also get rid of the "Password?" prompt (and therefore presume
you are already authenticated). Therefore, this should *only* be used in one
of the following situations:

(1) In a small, intimate business environment, where there is full mutual
trust between all personnel and nobody has any secrets from anybody else.

(2) Where sufficient precautions have been taken to ensure that phones are
physically secure against unwanted access.

The latter is the approach usually taken by telcos with their basic voicemail
configuration; your messages can only be retrieved from your own phone, which
normally is either behind a locked door (if it is a land line) or about your
person (if it is a mobile).

For instance, you might have something like this in your Dialplan.
"get_mailbox.agi" is an AGI script (not included) for looking up the mailbox
associated with a caller's number and populating a channel variable "mbox", or
leaving it empty in the event of an error. "ajs-vm_not_avail.wav" is a sound
file (also not included) announcing that voicemail is not available.

exten => 1571,1,AGI(get_mailbox.agi,${CALLERID(num)})
exten => 1571,n,GotoIf($[${mbox}]?mbox_ok:mbox_err)
exten => 1571,n(mbox_ok),VoicemailMain(${mbox}, s)
exten => 1571,n,Hangup()
exten => 1571,n(mbox_ng),Playback(ajs-vm_not_avail)
exten => 1571,n,Hangup()

--
AJS

Note: Originating address only accepts e-mail from list! If replying off-
list, change address to asterisk1list at earthshod dot co dot uk .

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nabeelshikder at gmail...
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PostPosted: Thu Aug 04, 2016 8:05 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

Quote:
On 4 August 2016 at 13:18, D'Arcy J.M. Cain <darcy@vex.net (darcy@vex.net)> wrote:
Quote:
 without asking for a password.






I should add, a password is always asked if a password has been set. There isn't a way to bypass that. 
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darcy at Vex.Net
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PostPosted: Thu Aug 04, 2016 8:14 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

On Thu, 4 Aug 2016 14:01:27 +0100
Nabeel <nabeelshikder@gmail.com> wrote:
Quote:
You seem to misunderstand even after I have explained. I don't need a
password when calling my mailbox from my own registered phone (not

And the extension I suggested in answer to your original question will
do that for you. Are you saying that pressing "*98" from your phone
requests a password?

Quote:
calling from any other phone). I don't need to call my mailbox from
other phones on the planet, so I don't need a password. Consider the

You need a password to protect your mailbox from people entering '*'
during your message. The extension I gave you bypasses the password
when you call from your own phone.

Quote:
voicemail you get from your mobile network on your mobile phone. You
don't access it from any phone in the world; you only access it from
the mobile phone which has your SIM, and you probably don't enter a
password for it.

Yes but if someone accesses it from another phone it damn well better
ask for a password before serving up my messages.

Quote:
The password is only asked if a password has been set. A password is
also asked if any number is entered after the 'mailbox' prompt.

From outside phones. What happens when you dial "*98" from your own
phone.

--
D'Arcy J.M. Cain
System Administrator, Vex.Net
http://www.Vex.Net/ IM:darcy@Vex.Net
VoIP: sip:darcy@Vex.Net

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rob at flhsi.com
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PostPosted: Thu Aug 04, 2016 8:16 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

Excuse my formatting here, this is my first contribution to the list. I believe I understand what you are trying to accomplish. In my dial plans I have extension 87 setup to go to a peers voicemail box directly without need for a password. The App/Appdata I call is as shown below. Hope this helps!

VoicemailMain(${SIPPEER(${CHANNEL(peername)}:mailbox)},s)

Robert Berlin
Manager of Operations & Systems Development
Florida High Speed Internet
(321) 205-1100
[/url]

[url=https://twitter.com/flhsi]
[url=https://facebook.com/flhighspeed][/url]




From: "D'Arcy J.M. Cain" <darcy@Vex.Net> Sent: Thursday, August 04, 2016 9:13 AM To: "Nabeel" <nabeelshikder@gmail.com> Cc: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Removing mailbox and password prompt for voicemail
On Thu, 4 Aug 2016 14:01:27 +0100 Nabeel <nabeelshikder@gmail.com> wrote: > You seem to misunderstand even after I have explained. I don't need a > password when calling my mailbox from my own registered phone (not And the extension I suggested in answer to your original question will do that for you. Are you saying that pressing "*98" from your phone requests a password? > calling from any other phone). I don't need to call my mailbox from > other phones on the planet, so I don't need a password. Consider the You need a password to protect your mailbox from people entering '*' during your message. The extension I gave you bypasses the password when you call from your own phone. > voicemail you get from your mobile network on your mobile phone. You > don't access it from any phone in the world; you only access it from > the mobile phone which has your SIM, and you probably don't enter a > password for it. Yes but if someone accesses it from another phone it damn well better ask for a password before serving up my messages. > The password is only asked if a password has been set. A password is > also asked if any number is entered after the 'mailbox' prompt. From outside phones. What happens when you dial "*98" from your own phone. -- D'Arcy J.M. Cain System Administrator, Vex.Net http://www.Vex.Net/ IM:darcy@Vex.Net VoIP: sip:darcy@Vex.Net -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
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darcy at Vex.Net
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PostPosted: Thu Aug 04, 2016 8:19 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

On Thu, 4 Aug 2016 14:03:25 +0100
A J Stiles <asterisk_list@earthshod.co.uk> wrote:
Quote:
To get rid of the "Mailbox?" prompt, you need to supply a mailbox as
a parameter to the VoicemailMain() command:

That's why I suggested this extension at the start of this thread.

exten => *98,1,Verbose(0,${CHANNEL(peername)} calling voicemail)
same => n,VoicemailMain(${CHANNEL(peername)}@VoiceMail,s)
same => n,Hangup

--
D'Arcy J.M. Cain
System Administrator, Vex.Net
http://www.Vex.Net/ IM:darcy@Vex.Net
VoIP: sip:darcy@Vex.Net

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darcy at Vex.Net
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PostPosted: Thu Aug 04, 2016 8:36 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

On Thu, 4 Aug 2016 14:03:39 +0100
Nabeel <nabeelshikder@gmail.com> wrote:
Quote:
I should add, a password is *always* asked if a password has been set.
There isn't a way to bypass that.

Then something is wrong.

http://darcy.vex.net/star98.mp3

--
D'Arcy J.M. Cain
System Administrator, Vex.Net
http://www.Vex.Net/ IM:darcy@Vex.Net
VoIP: sip:darcy@Vex.Net

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rob at flhsi.com
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PostPosted: Thu Aug 04, 2016 8:40 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

A password prompt is avoidable with a ",s" in the VoicemailMain appdata

Robert Berlin
Manager of Operations & Systems Development
Florida High Speed Internet
(321) 205-1100 x109
[/url]

[url=https://twitter.com/flhsi]
[url=https://facebook.com/flhighspeed][/url]




From: "D'Arcy J.M. Cain" <darcy@Vex.Net> Sent: Thursday, August 04, 2016 9:36 AM To: "Nabeel" <nabeelshikder@gmail.com> Cc: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Removing mailbox and password prompt for voicemail
On Thu, 4 Aug 2016 14:03:39 +0100 Nabeel <nabeelshikder@gmail.com> wrote: > I should add, a password is *always* asked if a password has been set. > There isn't a way to bypass that. Then something is wrong. http://darcy.vex.net/star98.mp3 -- D'Arcy J.M. Cain System Administrator, Vex.Net http://www.Vex.Net/ IM:darcy@Vex.Net VoIP: sip:darcy@Vex.Net -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
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darcy at Vex.Net
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PostPosted: Thu Aug 04, 2016 8:43 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

On Thu, 4 Aug 2016 09:38:24 -0400
"Robert Berlin" <rob@flhsi.com> wrote:
Quote:
A password prompt is avoidable with a ",s" in the VoicemailMain
appdata

Perhaps you should read the whole thread before replying. Variations
of your suggestions have been made a number of times. Also, please
watch the attributions. I am not the one trying to make this work.

--
D'Arcy J.M. Cain
System Administrator, Vex.Net
http://www.Vex.Net/ IM:darcy@Vex.Net
VoIP: sip:darcy@Vex.Net

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nabeelshikder at gmail...
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PostPosted: Thu Aug 04, 2016 9:00 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

Quote:
What happens when you dial "*98" from your ownphone.


I get password prompt if a password is set, and no password prompt if no password is set. 



On 4 August 2016 at 14:36, D'Arcy J.M. Cain <darcy@vex.net (darcy@vex.net)> wrote:
Quote:
On Thu, 4 Aug 2016 14:03:39 +0100
Nabeel <nabeelshikder@gmail.com (nabeelshikder@gmail.com)> wrote:
Quote:
I should add, a password is *always* asked if a password has been set.
There isn't a way to bypass that.

Then something is wrong.

http://darcy.vex.net/star98.mp3

--
D'Arcy J.M. Cain
System Administrator, Vex.Net
http://www.Vex.Net/ IM:darcy@Vex.Net
VoIP: sip:darcy@Vex.Net





I wonder if the difference could be due to different Asterisk versions or the use of ODBC storage. For me, no password is asked only if I don't set a password. In other cases, it does. But i'll keep testing.
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isrlgb at gmail.com
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PostPosted: Thu Aug 04, 2016 9:08 am    Post subject: [asterisk-users] Removing mailbox and password prompt for vo Reply with quote

Hi
Could please show us your dialplan as you have it now and the lines in the log on that call it would probably help a lot more

בתאריך 4 באוג׳ 2016 5:00 PM,‏ "Nabeel" <nabeelshikder@gmail.com (nabeelshikder@gmail.com)> כתב:
Quote:
Quote:
What happens when you dial "*98" from your ownphone.


I get password prompt if a password is set, and no password prompt if no password is set. 



On 4 August 2016 at 14:36, D'Arcy J.M. Cain <darcy@vex.net (darcy@vex.net)> wrote:
Quote:
On Thu, 4 Aug 2016 14:03:39 +0100
Nabeel <nabeelshikder@gmail.com (nabeelshikder@gmail.com)> wrote:
Quote:
I should add, a password is *always* asked if a password has been set.
There isn't a way to bypass that.

Then something is wrong.

http://darcy.vex.net/star98.mp3

--
D'Arcy J.M. Cain
System Administrator, Vex.Net
http://www.Vex.Net/ IM:darcy@Vex.Net
VoIP: sip:darcy@Vex.Net





I wonder if the difference could be due to different Asterisk versions or the use of ODBC storage. For me, no password is asked only if I don't set a password. In other cases, it does. But i'll keep testing.


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