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[asterisk-users] Gigaset R630H and Asterisk


 
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dan at keshercommunica...
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PostPosted: Wed Feb 12, 2014 5:43 pm    Post subject: [asterisk-users] Gigaset R630H and Asterisk Reply with quote

Hi,

Is anyone aware of an issue with Gigaset DECT handsets (R630H and N510P) and Asterisk?

A client has them, and whenever they try a blind transfer, something goes wrong.
Agent 1 starts and completes the blind transfer.
Agent 2 answers the transferring call.
Agent 2 hears asterisk music on hold, but the caller can hear the agent.

Any ideas?

Thanks

Dan Journo
Kesher Communications (UK)
www.keshercommunications.com
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webaccounts at jgoettg...
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PostPosted: Thu Feb 13, 2014 2:53 am    Post subject: [asterisk-users] Gigaset R630H and Asterisk Reply with quote

Since there is no Transfer button for SIP INVITEs, I guess it is a DTMF related problem. At
first I would check whether the ways of transmitting and receiving DTMF signals are compatible
(http://www.voip-info.org/wiki/view/Asterisk+DTMF).

I have a similar setup where there are no problems with mobile DECT devices.

jg

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