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[asterisk-users] Asterisk 11, Local channels and Queues


 
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oza.4h07 at gmail.com
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PostPosted: Tue Mar 25, 2014 5:14 pm    Post subject: [asterisk-users] Asterisk 11, Local channels and Queues Reply with quote

Hi,


On a 11.8.1 system, I'm trying to configure a queue in which busy agents do no get incoming calls.


I dynamically add agents with lines (shamelessly copied from a running Freepbx/Asterisk 1.8 system) such as:
AddQueueMember(myqueue,Local/123@agent/n,10,,hint:123@subs)


Basically, it works but incoming calls are sent to busy agents.

In sip.conf, callcounter is set to yes.

With CLI, I can read (ringinuse disabled) for each agent.


When an agent is on call, "core show hint 123" would output something like:
123@subs                : SIP/mac0123456789AB   State:InUse           Watchers  0




I would suspect I didn't provide appropriate state interface to AddQueueMember.

Suggestions ?


Regards
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