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Posted: Wed Feb 20, 2008 2:31 pm Post subject: [asterisk-users] problem transferring calls some of the time |
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Is it AFTER you have parked a call? Meaning, for example, you transfer
an incoming call to 700. No problem. Later, when it's picked up from
701, can it NOT be transferred again?
Moj
Ian wrote:
Quote: | Hi All
Sorry to be a bother again but seems like I just cant get away from
the problems.
This time my problem is that *sometimes* a user cant transfer a call
from one extension to another, I have narrowed down the problem to it
only happening to calls from outside the internal system.
The wierd thing about the problem is that it comes and goes one moment
the user can transfer, and the next call he can't.
I am running:
* Asterisk 1.4.17
* Zaptel 1.4.7.1
* Libpri 1.4.3
Using the following phones and firmware
* Grandstream GXP2000 (with ext pad) : 1.1.4.14
* Grandstream BT200 : 1.1.4.18
I have set up the phones to log debug logs to a syslog server, I am
still trying to figure out what exactly the log says.
Is it an * problem, or Grandstream problem
Does anyone know if I am able to see the keysequence the user types
into the phone (just in case it might even be a user made problem), I
have tried scanning though the logs of a failed call, but could not
see any lines that can be a keypress, or maybe I am looking in the
incorrect spot?
Your help will be greatly appreciated.
Let me know if, in any way, I can shed some more light on the subject.
Thanks in advance
Ian
--
www.vddi.co.za <http://www.vddi.co.za/>
I Coetzee
IT Tegnikus
Telefoon : 012 664 2300
Selfoon : 079 522 6519
Faks : 012 644 2902
E-pos : ian at vddi.co.za
Skype : vddb_igcoetzee
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Guest
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Posted: Fri Feb 22, 2008 12:30 pm Post subject: [asterisk-users] problem transferring calls some of the time |
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Are you using buttons on your phone to effect the transfer, or are you
using codes defined in features.conf?
Moj
Ian wrote:
Quote: | Hi,
Mojo with Horan & Company, LLC said the following on 20-Feb-08 09:31 PM:
Quote: | Is it AFTER you have parked a call? Meaning, for example, you transfer
an incoming call to 700. No problem. Later, when it's picked up from
701, can it NOT be transferred again?
Moj
| No I don't park the call.
The call comes in, and gets redirected to our receptionists phone,
from there it gets transferred to another extension (the bosses
secratary) and then gets transferred (to the boss). now the problem,
sometimes that transfer fails, other times the call dont even want to
leave the receptionists phone.
The big thing about this problem is that it comes and goes, like
yesterday we didn't have a problem, and I did not change a thing.
Ian
Quote: | Ian wrote:
Quote: | Hi All
Sorry to be a bother again but seems like I just cant get away from
the problems.
This time my problem is that *sometimes* a user cant transfer a call
from one extension to another, I have narrowed down the problem to it
only happening to calls from outside the internal system.
The wierd thing about the problem is that it comes and goes one moment
the user can transfer, and the next call he can't.
I am running:
* Asterisk 1.4.17
* Zaptel 1.4.7.1
* Libpri 1.4.3
Using the following phones and firmware
* Grandstream GXP2000 (with ext pad) : 1.1.4.14
* Grandstream BT200 : 1.1.4.18
I have set up the phones to log debug logs to a syslog server, I am
still trying to figure out what exactly the log says.
Is it an * problem, or Grandstream problem
Does anyone know if I am able to see the keysequence the user types
into the phone (just in case it might even be a user made problem), I
have tried scanning though the logs of a failed call, but could not
see any lines that can be a keypress, or maybe I am looking in the
incorrect spot?
Your help will be greatly appreciated.
Let me know if, in any way, I can shed some more light on the subject.
Thanks in advance
Ian
--
www.vddi.co.za <http://www.vddi.co.za/>
I Coetzee
IT Tegnikus
Telefoon : 012 664 2300
Selfoon : 079 522 6519
Faks : 012 644 2902
E-pos : ian at vddi.co.za
Skype : vddb_igcoetzee
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Guest
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Posted: Fri Feb 22, 2008 12:58 pm Post subject: [asterisk-users] problem transferring calls some of the time |
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Sorry, I jut got your other message stating the steps your boss'
secretary uses to transfer calls, so this question's time is past.
I'm curious if the 'flash' button is the only way those phones can do a
transfer. Do they have any other transfer keys, or could you try the
featuremap codes? Our polycom transfer buttons have always just worked,
but my users, for some reason, all felt more comfortable using DTMF
keypresses... dunno why
So we all press ## to do a blind transfer now, or ** to auto-park to
first parking space.
Moj
Mojo with Horan & Company, LLC wrote:
Quote: | Are you using buttons on your phone to effect the transfer, or are you
using codes defined in features.conf?
Moj
Ian wrote:
Quote: | Hi,
Mojo with Horan & Company, LLC said the following on 20-Feb-08 09:31 PM:
Quote: | Is it AFTER you have parked a call? Meaning, for example, you transfer
an incoming call to 700. No problem. Later, when it's picked up from
701, can it NOT be transferred again?
Moj
| No I don't park the call.
The call comes in, and gets redirected to our receptionists phone,
from there it gets transferred to another extension (the bosses
secratary) and then gets transferred (to the boss). now the problem,
sometimes that transfer fails, other times the call dont even want to
leave the receptionists phone.
The big thing about this problem is that it comes and goes, like
yesterday we didn't have a problem, and I did not change a thing.
Ian
Quote: | Ian wrote:
Quote: | Hi All
Sorry to be a bother again but seems like I just cant get away from
the problems.
This time my problem is that *sometimes* a user cant transfer a call
from one extension to another, I have narrowed down the problem to it
only happening to calls from outside the internal system.
The wierd thing about the problem is that it comes and goes one moment
the user can transfer, and the next call he can't.
I am running:
* Asterisk 1.4.17
* Zaptel 1.4.7.1
* Libpri 1.4.3
Using the following phones and firmware
* Grandstream GXP2000 (with ext pad) : 1.1.4.14
* Grandstream BT200 : 1.1.4.18
I have set up the phones to log debug logs to a syslog server, I am
still trying to figure out what exactly the log says.
Is it an * problem, or Grandstream problem
Does anyone know if I am able to see the keysequence the user types
into the phone (just in case it might even be a user made problem), I
have tried scanning though the logs of a failed call, but could not
see any lines that can be a keypress, or maybe I am looking in the
incorrect spot?
Your help will be greatly appreciated.
Let me know if, in any way, I can shed some more light on the subject.
Thanks in advance
Ian
--
www.vddi.co.za <http://www.vddi.co.za/>
I Coetzee
IT Tegnikus
Telefoon : 012 664 2300
Selfoon : 079 522 6519
Faks : 012 644 2902
E-pos : ian at vddi.co.za
Skype : vddb_igcoetzee
------------------------------------------------------------------------
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gordon+asterisk at dro... Guest
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Posted: Mon Feb 25, 2008 3:26 am Post subject: [asterisk-users] problem transferring calls some of the time |
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On Mon, 25 Feb 2008, Ian wrote:
Quote: | Mojo with Horan & Company, LLC said the following on 22-Feb-08 07:58 PM:
Quote: | Sorry, I jut got your other message stating the steps your boss' secretary
uses to transfer calls, so this question's time is past.
I'm curious if the 'flash' button is the only way those phones can do a
transfer. Do they have any other transfer keys, or could you try the
featuremap codes? Our polycom transfer buttons have always just worked,
but my users, for some reason, all felt more comfortable using DTMF
keypresses... dunno why
| I have tested the phones in numerous ways as well as studied the user manuals
of the phones, and the 'flash' key is the only way to do an attended
transfer, I will try the keys defined in features.conf today to see if it
makes a huge difference, is there any funny configurations I should be aware
of before I start playing around with the features.conf?
|
This thread has gotten a bit weird for my mailer, anyway, however, if
we're talking about GXP2000's, then you don't need to use a "flash" type
event to do a transfer (The GXP2000 doesn't have a flash button anyway).
On the GXP2000, to do an attended transfer, you first pick an unused
"line" and push the key. Eg. You have a call on "line 1", so push the
"line 2" key. This puts the caller on-hold, and gives you a dial-tone. You
dial the number and when it answers you can speak to them. If you then
want to transfer, push the TRNF key, THEN the "line" key corresponding to
the original call (usually "line 1") and there you go. To simple get back
to the caller, just push the original line key without the TRNF key.
GXP2100's work in the same way.
BT200's work slightly differently and they do have a "flash" button.
Attended Transfer:
1. Inform the caller you are going to transfer them.
2. Push the FLASH key. The caller will be put on hold and you will get a dial-tone.
3. Dial the extension of the 3rd party. (Remember to push the SEND key)
4. When they answer, announce the caller, and if they want to take the
call, then press the TRANSFER key and the call will be transfered and you
can hang-up.
* If you dial a wrong number, or the number is unavailable, you will
be connected back to the original caller.
* If the 3rd party doesn't answer, or the call goes into voicemail,
use the FLASH key to re-connect to the original caller.
* If the 3rd party doesn't want the call, then ask them to hang up
(you will hear a pulsed tone), then press the FLASH key to re-connect to
the original caller.
Hope this helps...
Gordon
Quote: |
Thanks
Ian
Quote: | So we all press ## to do a blind transfer now, or ** to auto-park to first
parking space.
Moj
Mojo with Horan & Company, LLC wrote:
Quote: | Are you using buttons on your phone to effect the transfer, or are you
using codes defined in features.conf?
Moj
Ian wrote:
Quote: | Hi,
Mojo with Horan & Company, LLC said the following on 20-Feb-08 09:31 PM:
Quote: | Is it AFTER you have parked a call? Meaning, for example, you transfer
an incoming call to 700. No problem. Later, when it's picked up from
701, can it NOT be transferred again?
Moj
| No I don't park the call.
The call comes in, and gets redirected to our receptionists phone, from
there it gets transferred to another extension (the bosses secratary) and
then gets transferred (to the boss). now the problem, sometimes that
transfer fails, other times the call dont even want to leave the
receptionists phone.
The big thing about this problem is that it comes and goes, like
yesterday we didn't have a problem, and I did not change a thing.
Ian
Quote: | Ian wrote:
Quote: | Hi All
Sorry to be a bother again but seems like I just cant get away from the
problems.
This time my problem is that *sometimes* a user cant transfer a call
from one extension to another, I have narrowed down the problem to it
only happening to calls from outside the internal system.
The wierd thing about the problem is that it comes and goes one moment
the user can transfer, and the next call he can't.
I am running:
* Asterisk 1.4.17
* Zaptel 1.4.7.1
* Libpri 1.4.3
Using the following phones and firmware
* Grandstream GXP2000 (with ext pad) : 1.1.4.14
* Grandstream BT200 : 1.1.4.18
I have set up the phones to log debug logs to a syslog server, I am
still trying to figure out what exactly the log says.
Is it an * problem, or Grandstream problem
Does anyone know if I am able to see the keysequence the user types
into the phone (just in case it might even be a user made problem), I
have tried scanning though the logs of a failed call, but could not see
any lines that can be a keypress, or maybe I am looking in the
incorrect spot?
Your help will be greatly appreciated.
Let me know if, in any way, I can shed some more light on the subject.
Thanks in advance
Ian
--
www.vddi.co.za <http://www.vddi.co.za/>
I Coetzee
IT Tegnikus
Telefoon : 012 664 2300
Selfoon : 079 522 6519
Faks : 012 644 2902
E-pos : ian at vddi.co.za
Skype : vddb_igcoetzee
------------------------------------------------------------------------
_______________________________________________
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asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
| _______________________________________________
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nachogomez at gmail.com Guest
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asterisk at iancoetzee... Guest
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Posted: Wed Feb 27, 2008 2:27 am Post subject: [asterisk-users] problem transferring calls some of the time |
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Hi Ra?l
It would seem that we might have the same problem here. As I also get
"No Answer" records in the cdr database for the calls that failed. I
just checked against a tester I did yesterday that failed.
See the extract of the call from the CDR database, does it look anything
like yours?
calldate
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60calldate%60+ASC>
clid
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60clid%60+ASC>
src
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60src%60+ASC>
dst
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dst%60+ASC>
dcontext
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dcontext%60+ASC>
channel
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60channel%60+ASC>
dstchannel
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dstchannel%60+ASC>
lastapp
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60lastapp%60+ASC>
lastdata
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60lastdata%60+ASC>
duration
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60duration%60+ASC>
billsec
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60billsec%60+ASC>
disposition
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60disposition%60+ASC>
amaflags
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60amaflags%60+ASC>
accountcode
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60accountcode%60+ASC>
uniqueid
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60uniqueid%60+ASC>
userfield
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60userfield%60+ASC>
2008-02-26 14:11:59 s incoming_calls Zap/4-1
SIP/300-009218b0 Dial SIP/300 116 106 ANSWERED 3
2008-02-26 14:14:12 "Luzaan lyn 1" <300> 300 301 internal
SIP/300-00835200 SIP/301-00843750 Dial SIP/301|30 19 9
ANSWERED 3
2008-02-26 14:18:09 301 301 s internal SIP/316-00919110
4 0 NO ANSWER 3
Ra?l G?mez C. said the following on 26-Feb-08 05:29 PM:
My testing and log whatching got me believing its a problem with
"Zombie" calls becuase of reregistering on the Grandstream phones. Dont
know if you have noticed it as well, almost always happens at the top of
the hour.
Quote: |
BTW: I have the same Asterisk, Zaptel and Libpri versions as you have.
| I downgraded from 1.4.8 to 1.4.7.1 in favour of being able to dial using
DTMF.
Quote: |
Please check your CDR and look if the calls that has failed to
transfer are marked as "NO ANSWER".
| You are spot on here.
Quote: |
Thanks, I hope we can solve this anytime soon...
| So do I, I am glad that there is someone else with this problem, I think
we can help each other in this matter.
Regards
Ian
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nachogomez at gmail.com Guest
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Posted: Wed Feb 27, 2008 8:53 am Post subject: [asterisk-users] problem transferring calls some of the time |
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Hi Ian,
I'm out of the office for the day, but as soon as I can I'll check my logs
looking for Zombie calls, although my GXP-2000 are configured with static IP
so there's no (re)registry in my case (host=PhoneIPaddr in sip.conf).
On Thu, Feb 28, 2008 at 2:57 AM, Ian <asterisk at iancoetzee.za.net> wrote:
Quote: |
See the extract of the call from the CDR database, does it look anything
like yours?
calldate<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60calldate%60+ASC>
clid<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60clid%60+ASC>
src<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60src%60+ASC>
dst<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dst%60+ASC>
dcontext<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dcontext%60+ASC>
channel<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60channel%60+ASC>
dstchannel<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dstchannel%60+ASC>
lastapp<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60lastapp%60+ASC>
lastdata<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60lastdata%60+ASC>
duration<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60duration%60+ASC>
billsec<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60billsec%60+ASC>
disposition<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60disposition%60+ASC>
amaflags<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60amaflags%60+ASC>
accountcode<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60accountcode%60+ASC>
uniqueid<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60uniqueid%60+ASC>
userfield<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60userfield%60+ASC> 2008-02-26
14:11:59 s incoming_calls Zap/4-1 SIP/300-009218b0 Dial SIP/300 116
106 ANSWERED 3 2008-02-26 14:14:12 "Luzaan lyn 1" <300> 300 301
internal SIP/300-00835200 SIP/301-00843750 Dial SIP/301|30 19 9 ANSWERED 3
2008-02-26 14:18:09 301 301 s internal SIP/316-00919110 4 0 NO
ANSWER 3
|
Just curiosity, but in this failed call, are you calling to an external
number of your PBX??? (I see a 's' in dst field, or it's just an obfuscated
field in order to get privacy? which is very valid BTW)
Another thing is, do you know for certain if your telco provider offer any
method of answer/disconnection supervision on your lines (like polarity
reversal)???
I downgraded from 1.4.8 to 1.4.7.1 in favour of being able to dial using
This mean that Zaptel 1.4.8 doesn't support DTMF Dial??? I didn't know that
:s
So do I, I am glad that there is someone else with this problem, I think we
Quote: | can help each other in this matter.
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I'm glad too, at least I'm not the only one struggling with this, as soon I
can get to the office I'll be working on that again!!!
BTW: What hardware do you have??? I'm using a Sangoma Remora A400D (2 FXS /
10 FXO) with EC.
Best Regards
--
Ra?l (Nacho) G?mez
Linux Counter #156439
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nachogomez at gmail.com Guest
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Posted: Mon Mar 03, 2008 1:04 pm Post subject: [asterisk-users] problem transferring calls some of the time |
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Ian (and the rest of the list),
I've found something in order to resolve this issue...
In the config file (sample) "features.conf" are some commented lines that
said:
*"; Note that the DTMF features listed below only work when two channels
have answered and are bridged together.
; They can not be used while the remote party is ringing or in progress. If
you require this feature you can use
; chan_local in combination with Answer to accomplish it."*
I will try this and let you know anything new about this issue, If you (or
anyone) can try it too and if this fix the issue a post with the config is
really appreciated.
--
Raul
Linux Counter #156439
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nachogomez at gmail.com Guest
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Posted: Mon Mar 03, 2008 1:34 pm Post subject: [asterisk-users] problem transferring calls some of the time |
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Quote: |
In the config file (sample) "features.conf" are some commented lines that
said:
*"; Note that the DTMF features listed below only work when two channels
have answered and are bridged together.
; They can not be used while the remote party is ringing or in progress.
If you require this feature you can use
; chan_local in combination with Answer to accomplish it."*
| BTW: I don't have a clue how "*can I use chan_local in combination with
Answer to accomplish it."*, so if anyone knows please give some help!
Thanks in advance...
--
Raul
Linux Counter #156439
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nachogomez at gmail.com Guest
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Posted: Wed Mar 05, 2008 12:40 pm Post subject: [asterisk-users] problem transferring calls some of the time |
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Ian,
I'm unable to transfer calls using *2, I'm not sure why. Here's my configs:
*sip.conf*
[User1]
type=friend
username=111
context=default
callerid=User Name <111>
host=10.10.1.111
nat=no
canreinvite=no
dtmfmode=info
call-limit=4
mailbox=111 at default
disallow=all
allow=ulaw
allow=alaw
;allow=gsm
;callgroup=1,3-4
;pickupgroup=1,3-5
;callingpres=allowed_passed_screen
*features.conf:*
[general]
transferdigittimeout => 3
xfersound = beep
xferfailsound = beeperr
pickupexten = *8
featuredigittimeout = 500
atxfernoanswertimeout = 15
[featuremap]
blindxfer => #2
disconnect => *0
;automon => *1
atxfer => *2
;parkcall => #72
In the phones the "*Send DTMF:"* is set to "in-audio" and "via SIP INFO"
What I'm missing here??
--
Raul
Linux Counter #156439
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