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[adamlists at plexicomm...]

We have a queue monitoring application running so we can see the caller
ID of callers in a queue. If we see a VIP in the queue, is there any
method to force that call to be first in line? If there's a softphone,
or queue managing application already written that does this, I'd love
to know.


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[lenz.loway at gmail.com]

What you usually do is to transfer the call to a second VIP queue.
This can be done in the free version of our QM or I'm sure there are
other products as well

2014-06-13 20:15 GMT+02:00 Adam Moffett <adamlists@plexicomm.net>:

[indreias at gmail.com]

You should check ${QUEUE_PRIO} channel variable. Before sending the call to the queue set this variable for VIP callers, identified by CallerID.

We've made this for several of our customers by querying Elastix AdressBook, MySQL database or custom CRMs (through HTTP requests).



HTH,
Ioan
www.modulo.ro



On Fri, Jun 13, 2014 at 9:15 PM, Adam Moffett <adamlists@plexicomm.net (adamlists@plexicomm.net)> wrote:

[elmokhtari.sid at gmai...]

Hello,


How to change the codec in asterisk from g711 to g729 and configure it ? I don't know how ?


Sid



2014-06-14 20:39 GMT+01:00 Ioan Indreias <indreias@gmail.com (indreias@gmail.com)>: