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[asterisk at voipbusine...]

All;
I’m currently running Asterisk 1.8.15-cert7 and am using realtime to store my voicemail configuration. The voicemail application works fine, but the problem I have is that the ‘Directory’ app cannot find any entries because there are no entries in the voicemail.conf file. When I add a context and an extension entry in voicemail.conf, it works the way it should. Is there something that I’m missing here? Any insight at all would be greatly appreciated.
Thanks;
John

Tech Support
Tech Support
VoIP Business Solutions
240-215-3479 (Work/Fax)
support@voipbusiness.us (fsd@voipbusiness.us)

[sgriepentrog at digium...]

The last time I looked at the directory application, it was hard coded to read the voicemail.conf file directly.  Unless there is a newer version that can be configured to read the database, it would have to be modified.





On Wed, Jul 30, 2014 at 8:55 AM, Tech Support <asterisk@voipbusiness.us (asterisk@voipbusiness.us)> wrote:

[sgriepentrog at digium...]

For clarification: I was speaking of the "directory.php" which didn't support realtime last I looked at the code.


The app_directory built in to Asterisk should support realtime.


Can you determine which one you're using?





On Wed, Jul 30, 2014 at 9:46 AM, Scott Griepentrog <sgriepentrog@digium.com (sgriepentrog@digium.com)> wrote:

[asterisk at voipbusine...]

Scott;
    I’m using Asterisk’s built-in application “Directory”, not the php script.
Thanks;
John

From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Scott Griepentrog
Sent: Wednesday, July 30, 2014 10:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Directory app not working with realtime


For clarification: I was speaking of the "directory.php" which didn't support realtime last I looked at the code.



The app_directory built in to Asterisk should support realtime.



Can you determine which one you're using?





On Wed, Jul 30, 2014 at 9:46 AM, Scott Griepentrog <sgriepentrog@digium.com (sgriepentrog@digium.com)> wrote:
The last time I looked at the directory application, it was hard coded to read the voicemail.conf file directly. Unless there is a newer version that can be configured to read the database, it would have to be modified.





On Wed, Jul 30, 2014 at 8:55 AM, Tech Support <asterisk@voipbusiness.us (asterisk@voipbusiness.us)> wrote:

[sgriepentrog at digium...]

I just took a peak at that version of app_voicemail and the code definitely reads from realtime.  I would suggest:


1) Posting your (password sanitized) configs to see if someone can spot a problem


2) Running with debug and verbose messages enabled and checking the log for helpful diagnostics describing why it isn't working.





On Wed, Jul 30, 2014 at 10:32 AM, Tech Support <asterisk@voipbusiness.us (asterisk@voipbusiness.us)> wrote:

[asterisk at voipbusine...]

    This is what I have in my configs. My debug shows that it is using realtime for voicemail when using the ‘directory’ application, but it's not working and can't find any extensions. However, checking voicemail does work with this configuration. My voicemail context is called ‘default-Acme’.

extconfig.conf:
; Use MySQL, the 'userportal' database, and the 'voicemail' table.
[settings]
voicemail => mysql,userportal,voicemail


voicemail.conf:
[general]
searchcontexts=yes


res_config_mysql.conf:
[userportal]
dbhost = 127.0.0.1
dbname = userportal
dbuser = XXXXX
dbpass = YYYYY
dbport = 3306
dbsock = /var/lib/mysql/mysql.sock


Debug:
[Jul 31 11:00:49] VERBOSE[20256] config.c:   == Parsing '/etc/asterisk/voicemail.conf': [Jul 31 11:00:49] DEBUG[20256] config.c: Parsing /etc/asterisk/voicemail.conf
[Jul 31 11:00:49] VERBOSE[20256] config.c:   == Found
[Jul 31 11:00:49] DEBUG[20256] res_config_mysql.c: MySQL RealTime: Connection okay.
[Jul 31 11:00:49] DEBUG[20256] res_config_mysql.c: MySQL RealTime: Retrieve SQL: SELECT * FROM voicemail WHERE mailbox LIKE '%' AND context = 'default-Acme' ORDER BY mailbox


Thanks;
John

From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Scott Griepentrog
Sent: Wednesday, July 30, 2014 4:00 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Directory app not working with realtime


I just took a peak at that version of app_voicemail and the code definitely reads from realtime. I would suggest:



1) Posting your (password sanitized) configs to see if someone can spot a problem



2) Running with debug and verbose messages enabled and checking the log for helpful diagnostics describing why it isn't working.





On Wed, Jul 30, 2014 at 10:32 AM, Tech Support <asterisk@voipbusiness.us (asterisk@voipbusiness.us)> wrote:
Scott;
I’m using Asterisk’s built-in application “Directory”, not the php script.
Thanks;
John

From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Scott Griepentrog
Sent: Wednesday, July 30, 2014 10:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Directory app not working with realtime


For clarification: I was speaking of the "directory.php" which didn't support realtime last I looked at the code.



The app_directory built in to Asterisk should support realtime.



Can you determine which one you're using?






On Wed, Jul 30, 2014 at 9:46 AM, Scott Griepentrog <sgriepentrog@digium.com (sgriepentrog@digium.com)> wrote:
The last time I looked at the directory application, it was hard coded to read the voicemail.conf file directly. Unless there is a newer version that can be configured to read the database, it would have to be modified.






On Wed, Jul 30, 2014 at 8:55 AM, Tech Support <asterisk@voipbusiness.us (asterisk@voipbusiness.us)> wrote: