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jeff at jeff.net
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PostPosted: Tue Aug 19, 2014 4:56 pm    Post subject: [asterisk-users] PRI timing settings Reply with quote

Hello,

I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".

The telco has been working with their switch manufacturer and took the output of "pri show span 1" from me and came back with this:

----quote---

Please check your timers below.  How did you determine your settings?
  • Timer and counter settings:
      N200: 3
      N202: 3
      K: 7
      T200: 1000
      T201: 1000
      T202: 2000
      T203: 10000
      T303: 4000
      T305: 30000
      T308: 4000
      T309: 6000    Our switch: Telcordia National ISDN 2: Range 10 - 90 seconds, default 90 seconds.

  •   T312: 6000
      T313: 4000
      T316: -1        Our switch: Telcordia National ISDN 2: Range 10 - 120 seconds, default 30 seconds.


  N316: 2
  T-HOLD: 4000
  T-RETRIEVE: 4000
  T-RESPONSE: 4000 ---end quote---


Now I have no idea what T309 or T316 represent, but it seems odd that timers and counters would cause such an odd result... and the failure is immediate, not after some amount of timeout.  Can anyone shed light on these settings and tell me if they are configurable?

Cheers,

j
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dk at donkelly.biz
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PostPosted: Tue Aug 19, 2014 5:47 pm    Post subject: [asterisk-users] PRI timing settings Reply with quote

Doubtful that T309 or T316 are causing the problem, but you can always change them to correspond with their defaults.

http://www.nmscommunications.com/manuals/6272-16/appendxe.htm

  --Don


From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Tuesday, August 19, 2014 4:56 PM
To: asterisk-users@lists.digium.com >> Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] PRI timing settings



Hello,

I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".

The telco has been working with their switch manufacturer and took the output of "pri show span 1" from me and came back with this:

----quote---
Please check your timers below. How did you determine your settings?
  • Timer and counter settings:
    N200: 3
    N202: 3
    K: 7
    T200: 1000
    T201: 1000
    T202: 2000
    T203: 10000
    T303: 4000
    T305: 30000
    T308: 4000
    T309: 6000 Our switch: Telcordia National ISDN 2: Range 10 - 90 seconds, default 90 seconds.

  • T312: 6000
    T313: 4000
    T316: -1 Our switch: Telcordia National ISDN 2: Range 10 - 120 seconds, default 30 seconds.


N316: 2
T-HOLD: 4000
T-RETRIEVE: 4000
T-RESPONSE: 4000
---end quote---


Now I have no idea what T309 or T316 represent, but it seems odd that timers and counters would cause such an odd result... and the failure is immediate, not after some amount of timeout. Can anyone shed light on these settings and tell me if they are configurable?

Cheers,

j
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steinwendtner at gmx.net
Guest





PostPosted: Wed Aug 20, 2014 1:05 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

On 2014-08-19 23:56, Jeff LaCoursiere wrote:
Quote:
Hello,

I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".

The telco has been working with their switch manufacturer and took the output of "pri show span 1" from me and came back with this:

----quote---

Please check your timers below. How did you determine your settings?

* Timer and counter settings:
N200: 3
N202: 3
K: 7
T200: 1000
T201: 1000
T202: 2000
T203: 10000
T303: 4000
T305: 30000
T308: 4000
T309: 6000 Our switch: Telcordia National ISDN 2: Range 10 - 90 seconds, default 90 seconds.

*


T312: 6000
T313: 4000
T316: -1 Our switch: Telcordia National ISDN 2: Range 10 - 120 seconds, default 30 seconds.


N316: 2
T-HOLD: 4000
T-RETRIEVE: 4000
T-RESPONSE: 4000

---end quote---


Now I have no idea what T309 or T316 represent, but it seems odd that timers and counters would cause such an odd result... and the failure is immediate, not after some amount of timeout. Can anyone
shed light on these settings and tell me if they are configurable?

I don't think that this has something to do with the timers. I recommend to enable debug of your pri connection to
get a trace to a sprint phone number. There you should get the disconnect cause of the call. Then your provider should be
able to help you out.
Maybe the reason of the problem is an incorrect number setting.

Regards

Hans


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scott.lykens at kmmsin...
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PostPosted: Wed Aug 20, 2014 7:59 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:
Quote:
I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".


I dont know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.


Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.


I dont know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.


sl
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jeff at jeff.net
Guest





PostPosted: Wed Aug 20, 2014 9:41 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

On 08/20/2014 07:58 AM, Scott L. Lykens wrote:

Quote:


On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:
Quote:
I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".


I dont know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.


Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.


I dont know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.


sl


This makes me curious... what *is* the simplest format possible for NANPA numbers? I'm sure there must be a spec to conform to. Can anyone point me to it?

Cheers,

j
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dk at donkelly.biz
Guest





PostPosted: Wed Aug 20, 2014 9:45 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

For my NI2 PRIs I’ve always used 10 digits for everything and no +1

--Don


From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 9:41 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings



On 08/20/2014 07:58 AM, Scott L. Lykens wrote:
Quote:



On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:




I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".


I don’t know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.



Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.



I don’t know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.



sl



This makes me curious... what *is* the simplest format possible for NANPA numbers? I'm sure there must be a spec to conform to. Can anyone point me to it?

Cheers,

j
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EWieling at nyigc.com
Guest





PostPosted: Wed Aug 20, 2014 9:46 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

NXXNXXXXXX is the correct format of CallerID numbers in NANPA. The leading 1 is not part of any NANPA phone number. Toll free “area codes” are also not valid for CallerID.


From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings



On 08/20/2014 07:58 AM, Scott L. Lykens wrote:
Quote:



On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:




I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".


I don’t know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.



Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.



I don’t know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.



sl



This makes me curious... what *is* the simplest format possible for NANPA numbers? I'm sure there must be a spec to conform to. Can anyone point me to it?

Cheers,

j
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jeff at jeff.net
Guest





PostPosted: Wed Aug 20, 2014 10:03 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

What about the text portion? Should that never be sent? I was indeed sending the '1', and I will remove that to see if it solves my problem, but I also have the company name in there. I feel like a newb asking such questions, but I've never had this issue before Smile

"Company" <1NXXNXXXXXX>

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:

Quote:
<![endif]--> <![endif]-->
NXXNXXXXXX is the correct format of CallerID numbers in NANPA. The leading 1 is not part of any NANPA phone number. Toll free area codes are also not valid for CallerID.


From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.com (asterisk-users@lists.digium.com)
Subject: Re: [asterisk-users] PRI timing settings



On 08/20/2014 07:58 AM, Scott L. Lykens wrote:
Quote:



On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:




I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".


I dont know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.



Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.



I dont know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.



sl



This makes me curious... what *is* the simplest format possible for NANPA numbers? I'm sure there must be a spec to conform to. Can anyone point me to it?

Cheers,

j


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EWieling at nyigc.com
Guest





PostPosted: Wed Aug 20, 2014 10:10 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

CallerID Name doesn’t really matter. Either your carrier will remove it when handing the call off to the next hop or the terminating carrier will ignore any CallerID name data and do a name lookup in their own database using the CallerID number. This is why your CallerID name can be different depending on which carrier is used for the receiving phone number.


From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 3:03 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings




What about the text portion? Should that never be sent? I was indeed sending the '1', and I will remove that to see if it solves my problem, but I also have the company name in there. I feel like a newb asking such questions, but I've never had this issue before Smile

"Company" <1NXXNXXXXXX>

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:
Quote:

NXXNXXXXXX is the correct format of CallerID numbers in NANPA. The leading 1 is not part of any NANPA phone number. Toll free “area codes” are also not valid for CallerID.


From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.com (asterisk-users@lists.digium.com)
Subject: Re: [asterisk-users] PRI timing settings



On 08/20/2014 07:58 AM, Scott L. Lykens wrote:
Quote:



On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:





I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".


I don’t know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.



Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.



I don’t know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.



sl



This makes me curious... what *is* the simplest format possible for NANPA numbers? I'm sure there must be a spec to conform to. Can anyone point me to it?

Cheers,

j


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dk at donkelly.biz
Guest





PostPosted: Wed Aug 20, 2014 10:14 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

It’s possible that Sprint is burping on the name. Try first dropping the “1.” Then try dropping the name also, if necessary.

--Don


From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 10:03 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings




What about the text portion? Should that never be sent? I was indeed sending the '1', and I will remove that to see if it solves my problem, but I also have the company name in there. I feel like a newb asking such questions, but I've never had this issue before Smile

"Company" <1NXXNXXXXXX>

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:
Quote:

NXXNXXXXXX is the correct format of CallerID numbers in NANPA. The leading 1 is not part of any NANPA phone number. Toll free “area codes” are also not valid for CallerID.


From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.com (asterisk-users@lists.digium.com)
Subject: Re: [asterisk-users] PRI timing settings



On 08/20/2014 07:58 AM, Scott L. Lykens wrote:
Quote:



On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:





I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".


I don’t know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.



Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.



I don’t know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.



sl



This makes me curious... what *is* the simplest format possible for NANPA numbers? I'm sure there must be a spec to conform to. Can anyone point me to it?

Cheers,

j


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jeff at jeff.net
Guest





PostPosted: Wed Aug 20, 2014 11:14 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

Sadly none of these changes have made any difference. I'll report the resolution for posterity once we find it.

Thanks,

j

On 08/20/2014 10:13 AM, Don Kelly wrote:

Quote:
<![endif]--> <![endif]-->
Its possible that Sprint is burping on the name. Try first dropping the 1. Then try dropping the name also, if necessary.

--Don


From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 10:03 AM
To: asterisk-users@lists.digium.com (asterisk-users@lists.digium.com)
Subject: Re: [asterisk-users] PRI timing settings




What about the text portion? Should that never be sent? I was indeed sending the '1', and I will remove that to see if it solves my problem, but I also have the company name in there. I feel like a newb asking such questions, but I've never had this issue before Smile

"Company" <1NXXNXXXXXX>

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:
Quote:

NXXNXXXXXX is the correct format of CallerID numbers in NANPA. The leading 1 is not part of any NANPA phone number. Toll free area codes are also not valid for CallerID.


From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.com (asterisk-users@lists.digium.com)
Subject: Re: [asterisk-users] PRI timing settings



On 08/20/2014 07:58 AM, Scott L. Lykens wrote:
Quote:



On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:





I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".


I dont know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.



Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.



I dont know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.



sl



This makes me curious... what *is* the simplest format possible for NANPA numbers? I'm sure there must be a spec to conform to. Can anyone point me to it?

Cheers,

j






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stotaro at totarotechn...
Guest





PostPosted: Wed Aug 20, 2014 11:28 am    Post subject: [asterisk-users] PRI timing settings Reply with quote

PRI intense debug should show all you need to fix this.  


On Wed, Aug 20, 2014 at 12:13 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:
Quote:

Sadly none of these changes have made any difference.  I'll report the resolution for posterity once we find it.

Thanks,

j

On 08/20/2014 10:13 AM, Don Kelly wrote:



Quote:

It’s possible that Sprint is burping on the name. Try first dropping the “1.”  Then try dropping the name also, if necessary.
 
  --Don
 
 
From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 10:03 AM
To: asterisk-users@lists.digium.com (asterisk-users@lists.digium.com)
Subject: Re: [asterisk-users] PRI timing settings


 

What about the text portion?  Should that never be sent?  I was indeed sending the '1', and I will remove that to see if it solves my problem, but I also have the company name in there.  I feel like a newb asking such questions, but I've never had this issue before Smile

"Company" <1NXXNXXXXXX>

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:
Quote:

NXXNXXXXXX is the correct format of CallerID numbers in NANPA.   The leading 1 is not part of any NANPA phone number.   Toll free “area codes” are also not valid for CallerID.

 
From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.com (asterisk-users@lists.digium.com)
Subject: Re: [asterisk-users] PRI timing settings


 
On 08/20/2014 07:58 AM, Scott L. Lykens wrote:
Quote:

 

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:





I wrote earlier today about a new PRI installation in the Caribbean, where all outbound calls are functioning fine *except* calls to Sprint phone numbers, which get rejected immediately as "busy".

 
I don’t know what expectations for CLID your carrier might have, or for that matter the upstream carrier, however, we found through our CLEC here in the US that while the CLEC was happy to take e.164 formatted numbers from us as CLID, Global Crossing would reject them further upstream resulting in our calls to many toll frees being rejected.

 

Switching to 10 digit CLID on all outbound calls through that PRI solved the problem.

 

I don’t know if this is your problem but be sure your CLID is in the most simple format possible for your region to help rule it out.

 

sl

 


This makes me curious... what *is* the simplest format possible for NANPA numbers?  I'm sure there must be a spec to conform to.  Can anyone point me to it?

Cheers,

j



 







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andres at telesip.net
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PostPosted: Wed Aug 20, 2014 12:04 pm    Post subject: [asterisk-users] PRI timing settings Reply with quote

On 8/20/14, 11:28 AM, Steve Totaro wrote:

Quote:
PRI intense debug should show all you need to fix this.


Right, the sooner you post this debug here the sooner we can help. Otherwise its just guesswork.
Quote:

On Wed, Aug 20, 2014 at 12:13 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:
Quote:

Sadly none of these changes have made any difference. I'll report the resolution for posterity once we find it.

Thanks,

j







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jeff at jeff.net
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PostPosted: Wed Aug 20, 2014 12:29 pm    Post subject: [asterisk-users] PRI timing settings Reply with quote

On 08/20/2014 12:04 PM, Andres wrote:

Quote:
On 8/20/14, 11:28 AM, Steve Totaro wrote:

Quote:
PRI intense debug should show all you need to fix this.


Right, the sooner you post this debug here the sooner we can help. Otherwise its just guesswork.
Quote:

On Wed, Aug 20, 2014 at 12:13 PM, Jeff LaCoursiere <jeff@jeff.net (jeff@jeff.net)> wrote:
Quote:

Sadly none of these changes have made any difference. I'll report the resolution for posterity once we find it.

Thanks,

j







Ok, here is an intense debug trace. I've replaced the phone numbers to protect the innocent. The smoking gun seems to be this:

Ext: 1 Cause: Destination out of order (27)

Though I have no idea why... calling the same destination from my cell phone works fine. We only send seven digits for local "on-island" calls like this, and calls to other carriers work fine with the same format. I'm starting to doubt there is anything I can do to fix this... seems like an issue between my telco and Sprint?

Cheers,

j

astsouth*CLI> pri intense debug span 1
Enabled debugging on span 1
PRI Span: 1 t203_expire
PRI Span: 1
PRI Span: 1 > TEI: 0 State 7(Multi-frame established)
PRI Span: 1 > V(A)=17, V(S)=17, V(R)=73
PRI Span: 1 > K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 > T200_id=0, N200=3, T203_id=0
PRI Span: 1 > [ 00 01 01 93 ]
PRI Span: 1 > Supervisory frame:
PRI Span: 1 > SAPI: 00 C/R: 0 EA: 0
PRI Span: 1 > TEI: 000 EA: 1
PRI Span: 1 > Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 > N(R): 073 P/F: 1
PRI Span: 1 > 0 bytes of data
PRI Span: 1 -- Starting T200 timer
PRI Span: 1
PRI Span: 1 < TEI: 0 State 8(Timer recovery)
PRI Span: 1 < V(A)=17, V(S)=17, V(R)=73
PRI Span: 1 < K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 < T200_id=8192, N200=3, T203_id=0
PRI Span: 1 < [ 02 01 01 23 ]
PRI Span: 1 < Supervisory frame:
PRI Span: 1 < SAPI: 00 C/R: 1 EA: 0
PRI Span: 1 < TEI: 000 EA: 1
PRI Span: 1 < Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 < N(R): 017 P/F: 1
PRI Span: 1 < 0 bytes of data
PRI Span: 1
PRI Span: 1 > TEI: 0 State 8(Timer recovery)
PRI Span: 1 > V(A)=17, V(S)=17, V(R)=73
PRI Span: 1 > K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 > T200_id=8192, N200=3, T203_id=0
PRI Span: 1 > [ 02 01 01 93 ]
PRI Span: 1 > Supervisory frame:
PRI Span: 1 > SAPI: 00 C/R: 1 EA: 0
PRI Span: 1 > TEI: 000 EA: 1
PRI Span: 1 > Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 > N(R): 073 P/F: 1
PRI Span: 1 > 0 bytes of data
PRI Span: 1 -- Got ACK for N(S)=17 to (but not including) N(S)=17
PRI Span: 1 Done handling message for SAPI/TEI=0/0
PRI Span: 1
PRI Span: 1 < TEI: 0 State 8(Timer recovery)
PRI Span: 1 < V(A)=17, V(S)=17, V(R)=73
PRI Span: 1 < K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 < T200_id=8192, N200=3, T203_id=0
PRI Span: 1 < [ 00 01 01 23 ]
PRI Span: 1 < Supervisory frame:
PRI Span: 1 < SAPI: 00 C/R: 0 EA: 0
PRI Span: 1 < TEI: 000 EA: 1
PRI Span: 1 < Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 < N(R): 017 P/F: 1
PRI Span: 1 < 0 bytes of data
PRI Span: 1 -- Got ACK for N(S)=17 to (but not including) N(S)=17
PRI Span: 1 -- Stopping T200 timer
PRI Span: 1 -- Starting T203 timer
PRI Span: 1 Done handling message for SAPI/TEI=0/0
== Using SIP RTP CoS mark 5
-- Executing [998XXXX@business:1] Dial("SIP/bolongo-00001c78", "DAHDI/g0/998XXXX,60") in new stack
PRI Span: 1 -- Making new call for cref 32897
-- Requested transfer capability: 0x00 - SPEECH
PRI Span: 1
PRI Span: 1 > DL-DATA request
PRI Span: 1 > Protocol Discriminator: Q.931 (Cool len=56
PRI Span: 1 > TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent from originator)
PRI Span: 1 > Message Type: SETUP (5)
PRI Span: 1 TEI=0 Transmitting N(S)=17, window is open V(A)=17 K=7
PRI Span: 1
PRI Span: 1 > TEI: 0 State 7(Multi-frame established)
PRI Span: 1 > V(A)=17, V(S)=17, V(R)=73
PRI Span: 1 > K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 > T200_id=0, N200=3, T203_id=8192
PRI Span: 1 > [ 00 01 22 92 08 02 00 81 05 04 03 80 90 a2 18 03 a1 83 81 1e 02 80 83 28 0b b1 33 34 30 37 37 35 31 38 30 30 6c 0c 21 80 33 34 30 37 37 35 31 38 30 30 70 08 80 39 39 38 39 39 36 35 ]
PRI Span: 1 > Informational frame:
PRI Span: 1 > SAPI: 00 C/R: 0 EA: 0
PRI Span: 1 > TEI: 000 EA: 1
PRI Span: 1 > N(S): 017 0: 0
PRI Span: 1 > N(R): 073 P: 0
PRI Span: 1 > 56 bytes of data
PRI Span: 1 > Protocol Discriminator: Q.931 (Cool len=56
PRI Span: 1 > TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent from originator)
PRI Span: 1 > Message Type: SETUP (5)
PRI Span: 1 > [04 03 80 90 a2]
PRI Span: 1 > Bearer Capability (len= 5) [ Ext: 1 Coding-Std: 0 Info transfer capability: Speech (0)
PRI Span: 1 > Ext: 1 Trans mode/rate: 64kbps, circuit-mode (16)
PRI Span: 1 > User information layer 1: u-Law (34)
PRI Span: 1 > [18 03 a1 83 81]
PRI Span: 1 > Channel ID (len= 5) [ Ext: 1 IntID: Implicit Other(PRI) Spare: 0 Preferred Dchan: 0
PRI Span: 1 > ChanSel: As indicated in following octets
PRI Span: 1 > Ext: 1 Coding: 0 Number Specified Channel Type: 3
PRI Span: 1 > Ext: 1 Channel: 1 Type: CPE]
PRI Span: 1 > [1e 02 80 83]
PRI Span: 1 > Progress Indicator (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0 Location: User (0)
PRI Span: 1 > Ext: 1 Progress Description: Calling equipment is non-ISDN. (3) ]
PRI Span: 1 > [28 0b b1 33 34 30 37 37 35 31 38 30 30]
PRI Span: 1 > Display (len=11) Charset: 31 [ 340NXXXXXX ]
PRI Span: 1 > [6c 0c 21 80 33 34 30 37 37 35 31 38 30 30]
PRI Span: 1 > Calling Party Number (len=14) [ Ext: 0 TON: National Number (2) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1)
PRI Span: 1 > Presentation: Presentation allowed, User-provided, not screened (0) '340NXXXXXX' ]
PRI Span: 1 > [70 08 80 39 39 38 39 39 36 35]
PRI Span: 1 > Called Party Number (len=10) [ Ext: 1 TON: Unknown Number Type (0) NPI: Unknown Number Plan (0) '998XXXX' ]
PRI Span: 1 -- Stopping T203 timer
PRI Span: 1 -- Starting T200 timer
PRI Span: 1 q931.c:6350 q931_setup: Call 32897 enters state 1 (Call Initiated). Hold state: Idle
-- Called DAHDI/g0/998XXXX
PRI Span: 1
PRI Span: 1 < TEI: 0 State 7(Multi-frame established)
PRI Span: 1 < V(A)=17, V(S)=18, V(R)=73
PRI Span: 1 < K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 < T200_id=8192, N200=3, T203_id=0
PRI Span: 1 < [ 00 01 01 24 ]
PRI Span: 1 < Supervisory frame:
PRI Span: 1 < SAPI: 00 C/R: 0 EA: 0
PRI Span: 1 < TEI: 000 EA: 1
PRI Span: 1 < Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 < N(R): 018 P/F: 0
PRI Span: 1 < 0 bytes of data
PRI Span: 1 -- Got ACK for N(S)=17 to (but not including) N(S)=18
PRI Span: 1 -- ACKing N(S)=17, tx_queue head is N(S)=-1 (-1 is empty, -2 is not transmitted)
PRI Span: 1 -- Stopping T200 timer
PRI Span: 1 -- Starting T203 timer
PRI Span: 1 Done handling message for SAPI/TEI=0/0
PRI Span: 1
PRI Span: 1 < TEI: 0 State 7(Multi-frame established)
PRI Span: 1 < V(A)=18, V(S)=18, V(R)=73
PRI Span: 1 < K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 < T200_id=0, N200=3, T203_id=8192
PRI Span: 1 < [ 02 01 92 24 08 02 80 81 02 18 03 a9 83 81 ]
PRI Span: 1 < Informational frame:
PRI Span: 1 < SAPI: 00 C/R: 1 EA: 0
PRI Span: 1 < TEI: 000 EA: 1
PRI Span: 1 < N(S): 073 0: 0
PRI Span: 1 < N(R): 018 P: 0
PRI Span: 1 < 10 bytes of data
PRI Span: 1 < Protocol Discriminator: Q.931 (Cool len=10
PRI Span: 1 < TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent to originator)
PRI Span: 1 < Message Type: CALL PROCEEDING (2)
PRI Span: 1 < [18 03 a9 83 81]
PRI Span: 1 < Channel ID (len= 5) [ Ext: 1 IntID: Implicit Other(PRI) Spare: 0 Exclusive Dchan: 0
PRI Span: 1 < ChanSel: As indicated in following octets
PRI Span: 1 < Ext: 1 Coding: 0 Number Specified Channel Type: 3
PRI Span: 1 < Ext: 1 Channel: 1 Type: CPE]
PRI Span: 1 -- Got ACK for N(S)=18 to (but not including) N(S)=18
PRI Span: 1 -- T200 requested to stop when not started
PRI Span: 1 T203 requested to start without stopping first
PRI Span: 1 -- Starting T203 timer
PRI Span: 1 Received message for call 0x7f73b8003940 on link 0x7f73c0031500 TEI/SAPI 0/0
PRI Span: 1 -- Processing IE 24 (cs0, Channel ID)
PRI Span: 1 q931.c:8846 post_handle_q931_message: Call 32897 enters state 3 (Outgoing Call Proceeding). Hold state: Idle
PRI Span: 1
PRI Span: 1 > TEI: 0 State 7(Multi-frame established)
PRI Span: 1 > V(A)=18, V(S)=18, V(R)=74
PRI Span: 1 > K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 > T200_id=0, N200=3, T203_id=8192
PRI Span: 1 > [ 02 01 01 94 ]
PRI Span: 1 > Supervisory frame:
PRI Span: 1 > SAPI: 00 C/R: 1 EA: 0
PRI Span: 1 > TEI: 000 EA: 1
PRI Span: 1 > Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 > N(R): 074 P/F: 0
PRI Span: 1 > 0 bytes of data
PRI Span: 1 Done handling message for SAPI/TEI=0/0
Span 1: Processing event PRI_EVENT_PROCEEDING
-- DAHDI/i1/998XXXX-fb is proceeding passing it to SIP/bolongo-00001c78
PRI Span: 1
PRI Span: 1 < TEI: 0 State 7(Multi-frame established)
PRI Span: 1 < V(A)=18, V(S)=18, V(R)=74
PRI Span: 1 < K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 < T200_id=0, N200=3, T203_id=8192
PRI Span: 1 < [ 02 01 94 24 08 02 80 81 45 08 02 80 9b ]
PRI Span: 1 < Informational frame:
PRI Span: 1 < SAPI: 00 C/R: 1 EA: 0
PRI Span: 1 < TEI: 000 EA: 1
PRI Span: 1 < N(S): 074 0: 0
PRI Span: 1 < N(R): 018 P: 0
PRI Span: 1 < 9 bytes of data
PRI Span: 1 < Protocol Discriminator: Q.931 (Cool len=9
PRI Span: 1 < TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent to originator)
PRI Span: 1 < Message Type: DISCONNECT (69)
PRI Span: 1 < [08 02 80 9b]
PRI Span: 1 < Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 Location: User (0)
PRI Span: 1 < Ext: 1 Cause: Destination out of order (27), class = Normal Event (1) ]
PRI Span: 1 -- Got ACK for N(S)=18 to (but not including) N(S)=18
PRI Span: 1 -- T200 requested to stop when not started
PRI Span: 1 T203 requested to start without stopping first
PRI Span: 1 -- Starting T203 timer
PRI Span: 1 Received message for call 0x7f73b8003940 on link 0x7f73c0031500 TEI/SAPI 0/0
PRI Span: 1 -- Processing IE 8 (cs0, Cause)
PRI Span: 1 -- Found active call: 0x7f73b8003940 cref:32897
PRI Span: 1 q931.c:9099 post_handle_q931_message: Call 32897 enters state 12 (Disconnect Indication). Hold state: Idle
PRI Span: 1
PRI Span: 1 > TEI: 0 State 7(Multi-frame established)
PRI Span: 1 > V(A)=18, V(S)=18, V(R)=75
PRI Span: 1 > K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 > T200_id=0, N200=3, T203_id=8192
PRI Span: 1 > [ 02 01 01 96 ]
PRI Span: 1 > Supervisory frame:
PRI Span: 1 > SAPI: 00 C/R: 1 EA: 0
PRI Span: 1 > TEI: 000 EA: 1
PRI Span: 1 > Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 > N(R): 075 P/F: 0
PRI Span: 1 > 0 bytes of data
PRI Span: 1 Done handling message for SAPI/TEI=0/0
Span 1: Processing event PRI_EVENT_HANGUP_REQ
-- Span 1: Channel 0/1 got hangup request, cause 27
-- DAHDI/i1/998XXXX-fb is circuit-busy
PRI Span: 1 q931.c:7151 q931_hangup: Hangup other cref:32897
PRI Span: 1 q931.c:6908 __q931_hangup: ourstate Disconnect Indication, peerstate Disconnect Request, hold-state Idle
PRI Span: 1 q931.c:5946 q931_release: Call 32897 enters state 19 (Release Request). Hold state: Idle
PRI Span: 1
PRI Span: 1 > DL-DATA request
PRI Span: 1 > Protocol Discriminator: Q.931 (Cool len=9
PRI Span: 1 > TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent from originator)
PRI Span: 1 > Message Type: RELEASE (77)
PRI Span: 1 TEI=0 Transmitting N(S)=18, window is open V(A)=18 K=7
PRI Span: 1
PRI Span: 1 > TEI: 0 State 7(Multi-frame established)
PRI Span: 1 > V(A)=18, V(S)=18, V(R)=75
PRI Span: 1 > K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 > T200_id=0, N200=3, T203_id=8192
PRI Span: 1 > [ 00 01 24 96 08 02 00 81 4d 08 02 81 9b ]
PRI Span: 1 > Informational frame:
PRI Span: 1 > SAPI: 00 C/R: 0 EA: 0
PRI Span: 1 > TEI: 000 EA: 1
PRI Span: 1 > N(S): 018 0: 0
PRI Span: 1 > N(R): 075 P: 0
PRI Span: 1 > 9 bytes of data
PRI Span: 1 > Protocol Discriminator: Q.931 (Cool len=9
PRI Span: 1 > TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent from originator)
PRI Span: 1 > Message Type: RELEASE (77)
PRI Span: 1 > [08 02 81 9b]
PRI Span: 1 > Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 Location: Private network serving the local user (1)
PRI Span: 1 > Ext: 1 Cause: Destination out of order (27), class = Normal Event (1) ]
PRI Span: 1 -- Stopping T203 timer
PRI Span: 1 -- Starting T200 timer
-- Hungup 'DAHDI/i1/998XXXX-fb'
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing [998XXXX@business:2] Hangup("SIP/bolongo-00001c78", "") in new stack
== Spawn extension (business, 998XXXX, 2) exited non-zero on 'SIP/bolongo-00001c78'
PRI Span: 1
PRI Span: 1 < TEI: 0 State 7(Multi-frame established)
PRI Span: 1 < V(A)=18, V(S)=19, V(R)=75
PRI Span: 1 < K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 < T200_id=8192, N200=3, T203_id=0
PRI Span: 1 < [ 00 01 01 26 ]
PRI Span: 1 < Supervisory frame:
PRI Span: 1 < SAPI: 00 C/R: 0 EA: 0
PRI Span: 1 < TEI: 000 EA: 1
PRI Span: 1 < Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 < N(R): 019 P/F: 0
PRI Span: 1 < 0 bytes of data
PRI Span: 1 -- Got ACK for N(S)=18 to (but not including) N(S)=19
PRI Span: 1 -- ACKing N(S)=18, tx_queue head is N(S)=-1 (-1 is empty, -2 is not transmitted)
PRI Span: 1 -- Stopping T200 timer
PRI Span: 1 -- Starting T203 timer
PRI Span: 1 Done handling message for SAPI/TEI=0/0
PRI Span: 1
PRI Span: 1 < TEI: 0 State 7(Multi-frame established)
PRI Span: 1 < V(A)=19, V(S)=19, V(R)=75
PRI Span: 1 < K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 < T200_id=0, N200=3, T203_id=8192
PRI Span: 1 < [ 02 01 96 26 08 02 80 81 5a ]
PRI Span: 1 < Informational frame:
PRI Span: 1 < SAPI: 00 C/R: 1 EA: 0
PRI Span: 1 < TEI: 000 EA: 1
PRI Span: 1 < N(S): 075 0: 0
PRI Span: 1 < N(R): 019 P: 0
PRI Span: 1 < 5 bytes of data
PRI Span: 1 < Protocol Discriminator: Q.931 (Cool len=5
PRI Span: 1 < TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent to originator)
PRI Span: 1 < Message Type: RELEASE COMPLETE (90)
PRI Span: 1 -- Got ACK for N(S)=19 to (but not including) N(S)=19
PRI Span: 1 -- T200 requested to stop when not started
PRI Span: 1 T203 requested to start without stopping first
PRI Span: 1 -- Starting T203 timer
PRI Span: 1 Received message for call 0x7f73b8003940 on link 0x7f73c0031500 TEI/SAPI 0/0
PRI Span: 1 q931.c:8959 post_handle_q931_message: Call 32897 enters state 0 (Null). Hold state: Idle
PRI Span: 1 q931.c:7151 q931_hangup: Hangup other cref:32897
PRI Span: 1 q931.c:6908 __q931_hangup: ourstate Null, peerstate Null, hold-state Idle
PRI Span: 1 Destroying call 0x7f73b8003940, ourstate Null, peerstate Null, hold-state Idle
PRI Span: 1
PRI Span: 1 > TEI: 0 State 7(Multi-frame established)
PRI Span: 1 > V(A)=19, V(S)=19, V(R)=76
PRI Span: 1 > K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1 > T200_id=0, N200=3, T203_id=8192
PRI Span: 1 > [ 02 01 01 98 ]
PRI Span: 1 > Supervisory frame:
PRI Span: 1 > SAPI: 00 C/R: 1 EA: 0
PRI Span: 1 > TEI: 000 EA: 1
PRI Span: 1 > Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
PRI Span: 1 > N(R): 076 P/F: 0
PRI Span: 1 > 0 bytes of data
PRI Span: 1 Done handling message for SAPI/TEI=0/0
Span 1: Processing event PRI_EVENT_HANGUP_ACK
astsouth*CLI> pri set debug off span 1
Disabled debugging on span 1
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EWieling at nyigc.com
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PostPosted: Wed Aug 20, 2014 12:38 pm    Post subject: [asterisk-users] PRI timing settings Reply with quote

Do you also dial only 7 digits when calling from your cellphone when it works? Have you tried using the whole number in your dial?


From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 5:29 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings



On 08/20/2014 12:04 PM, Andres wrote:


Ok, here is an intense debug trace. I've replaced the phone numbers to protect the innocent. The smoking gun seems to be this:

Ext: 1 Cause: Destination out of order (27)

Though I have no idea why... calling the same destination from my cell phone works fine. We only send seven digits for local "on-island" calls like this, and calls to other carriers work fine with the same format. I'm starting to doubt there is anything I can do to fix this... seems like an issue between my telco and Sprint?

Cheers,
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