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[asterisk-users] PRI timing settings

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jeff at jeff.net
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PostPosted: Wed Aug 20, 2014 12:38 pm    Post subject: [asterisk-users] PRI timing settings Reply with quote

Quote:
Ok, here is an intense debug trace.  I've replaced the phone numbers to protect the innocent.  The smoking gun seems to be this:

Ext: 1  Cause: Destination out of order (27)

Though I have no idea why... calling the same destination from my cell phone works fine.  We only send seven digits for local "on-island" calls like this, and calls to other carriers work fine with the same format.  I'm starting to doubt there is anything I can do to fix this... seems like an issue between my telco and Sprint?

Cheers,

j

[snip long trace]

From here http://www.cnes.com/causecodes.html:

Cause No. 27 - destination out of order [Q.850]
This cause indicates that the destination indicated by the user cannot be reached because the interface to the destination is not functioning correctly. The term "not functioning correctly" indicates that a signal message was unable to be delivered to the remote party; e.g., a physical layer or data link layer failure at the remote party or user equipment off-line.

I am betting this is simply what my telco is sending because they were unable to pass the call on to Sprint.  It would be more informative perhaps to see what kind of trace the telco has of the handoff to Sprint.  I'm going to see if they will give it to me.

Cheers,

j
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jeff at jeff.net
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PostPosted: Wed Aug 20, 2014 12:40 pm    Post subject: [asterisk-users] PRI timing settings Reply with quote

Yes from the local cell phone seven digits is enough.  We have tried sending ten digits with the same result over the PRI.

Cheers,

j

On 08/20/2014 12:38 PM, Eric Wieling wrote:

Quote:
<![endif]--> <![endif]-->
Do you also dial only 7 digits when calling from your cellphone when it works?   Have you tried using the whole number in your dial?
 
 
From: asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com) [mailto:asterisk-users-bounces@lists.digium.com (asterisk-users-bounces@lists.digium.com)] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 5:29 PM
To: asterisk-users@lists.digium.com (asterisk-users@lists.digium.com)
Subject: Re: [asterisk-users] PRI timing settings


 
On 08/20/2014 12:04 PM, Andres wrote:


Ok, here is an intense debug trace.  I've replaced the phone numbers to protect the innocent.  The smoking gun seems to be this:

Ext: 1  Cause: Destination out of order (27)

Though I have no idea why... calling the same destination from my cell phone works fine.  We only send seven digits for local "on-island" calls like this, and calls to other carriers work fine with the same format.  I'm starting to doubt there is anything I can do to fix this... seems like an issue between my telco and Sprint?

Cheers,




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