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support at ocg.ca
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 Posted: Mon Feb 25, 2008 8:03 pm Post subject: [asterisk-users] Parked calls - can't pickup |
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I have a simple asterisk install (1.4.1 , and want to use call parking. I
can successfully park a call (I see on the CLI that the call is parked to
701). Everything is pretty default.
However, I can't pickup a call from another phone. When I dial 701 from a
phone, asterisk can't find that extensions and notifies the person picking
up that the extension doesn't exist. (It appears that asterisk is looking
for extension 701 in my dialplan).
Any idea what is wrong? It seems like one of those RTFM questions...but
I've checked the wiki and don't see the problem.
-=Ben=- |
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jsmith at digium.com
Guest
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| Posted: Mon Feb 25, 2008 8:17 pm Post subject: [asterisk-users] Parked calls - can't pickup |
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On Mon, 2008-02-25 at 20:03 -0500, Michelle Dupuis wrote:
| Quote: | However, I can't pickup a call from another phone. When I dial 701 from a
phone, asterisk can't find that extensions and notifies the person picking
up that the extension doesn't exist. (It appears that asterisk is looking
for extension 701 in my dialplan).
|
You need to make sure that you've included the "parkedcalls" context
inside the context that the other phone is dialing into. This
parkedcalls context isn't one you create in your dialplan... it's one
that's created in memory when features.conf is parsed.
--
Jared Smith
Community Relations Manager
Digium, Inc. |
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rob at hillis.dyndns.org
Guest
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| Posted: Mon Feb 25, 2008 8:28 pm Post subject: [asterisk-users] Parked calls - can't pickup |
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Did you pay attention to the following bit?
----------8><----------------snip
For simple dialplans first edit features.conf as desired, then put this
into your extensions.conf
<http://www.voip-info.org/wiki/index.php?page=Asterisk+config+extensions.conf>:
include => parkedcalls
----------8><----------------snip
Michelle Dupuis wrote:
| Quote: | I have a simple asterisk install (1.4.1, and want to use call parking. I
can successfully park a call (I see on the CLI that the call is parked to
701). Everything is pretty default.
However, I can't pickup a call from another phone. When I dial 701 from a
phone, asterisk can't find that extensions and notifies the person picking
up that the extension doesn't exist. (It appears that asterisk is looking
for extension 701 in my dialplan).
Any idea what is wrong? It seems like one of those RTFM questions...but
I've checked the wiki and don't see the problem.
-=Ben=-
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support at ocg.ca
Guest
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| Posted: Mon Feb 25, 2008 9:03 pm Post subject: [asterisk-users] Parked calls - can't pickup |
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I have 2 contexts in my extensions.conf: internal and external calls. I
have included the parkedcalls context in both.
Do I need to preface the include with a # symbol?
| Quote: | -----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
Jared Smith
Sent: Monday, February 25, 2008 8:18 PM
To: Asterisk Users List
Subject: Re: [asterisk-users] Parked calls - can't pickup
On Mon, 2008-02-25 at 20:03 -0500, Michelle Dupuis wrote:
| Quote: | However, I can't pickup a call from another phone. When I dial 701
from a phone, asterisk can't find that extensions and notifies the
person picking up that the extension doesn't exist. (It
|
appears that
| Quote: | asterisk is looking for extension 701 in my dialplan).
|
You need to make sure that you've included the "parkedcalls"
context inside the context that the other phone is dialing
into. This parkedcalls context isn't one you create in your
dialplan... it's one that's created in memory when
features.conf is parsed.
--
Jared Smith
Community Relations Manager
Digium, Inc.
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users |
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jsmith at digium.com
Guest
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| Posted: Tue Feb 26, 2008 9:45 am Post subject: [asterisk-users] Parked calls - can't pickup |
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On Mon, 2008-02-25 at 21:03 -0500, Michelle Dupuis wrote:
| Quote: | I have 2 contexts in my extensions.conf: internal and external calls. I
have included the parkedcalls context in both.
Do I need to preface the include with a # symbol?
|
No, you do not. You simply need a like that says:
include => parkedcalls
A couple of things to check:
1) make sure you haven't changed the context name in features.conf (from
"parkedcalls" to something else) and
2) you can always type "dialplan show 701 at context-name" from the
Asterisk CLI to see what would match if you dialed extension 701 in that
context.
--
Jared Smith
Community Relations Manager
Digium, Inc. |
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support at ocg.ca
Guest
|
| Posted: Tue Feb 26, 2008 10:01 am Post subject: [asterisk-users] Parked calls - can't pickup |
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It looks like I have a conflict! (See results of diaplan show below). How
can I force the parkedcalls context to be matched first? (I include
parkedcalls before I define the _X. priority).
pbx*CLI> dialplan show 701 at entryocginternal
[ Context 'entryocginternal' created by 'pbx_config' ]
'_X.' => 1. Macro(dialexternal|${EXTEN}|${dialaccount})
[pbx_config]
2. Goto(s|1)
[pbx_config]
[ Included context 'parkedcalls' created by 'res_features' ]
'701' => 1. ParkedCall(701)
[res_features]
-= 2 extensions (3 priorities) in 2 contexts. =-
pbx*CLI>
| Quote: | -----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
Jared Smith
Sent: Tuesday, February 26, 2008 9:46 AM
To: Asterisk Users List
Subject: Re: [asterisk-users] Parked calls - can't pickup
On Mon, 2008-02-25 at 21:03 -0500, Michelle Dupuis wrote:
| Quote: | I have 2 contexts in my extensions.conf: internal and
|
external calls.
| Quote: | I have included the parkedcalls context in both.
Do I need to preface the include with a # symbol?
|
No, you do not. You simply need a like that says:
include => parkedcalls
A couple of things to check:
1) make sure you haven't changed the context name in
features.conf (from "parkedcalls" to something else) and
2) you can always type "dialplan show 701 at context-name" from
the Asterisk CLI to see what would match if you dialed
extension 701 in that context.
--
Jared Smith
Community Relations Manager
Digium, Inc.
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users |
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support at ocg.ca
Guest
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| Posted: Tue Feb 26, 2008 10:19 am Post subject: [asterisk-users] Parked calls - can't pickup |
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Another clue...I repeated the dialplan show command for the 700 extension
and it too is listed AFTER the _X. match. However, forward a call to 700
works. Why would calling 701 not pickup the call? (Why is it matching the
_X. extension)
Thanks!
pbx*CLI> dialplan show 700 at entryocginternal
[ Context 'entryocginternal' created by 'pbx_config' ]
'_X.' => 1. Macro(dialexternal|${EXTEN}|${dialaccount})
[pbx_config]
2. Goto(s|1)
[pbx_config]
[ Included context 'parkedcalls' created by 'res_features' ]
'700' => 1. Park()
[res_features]
| Quote: | -----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
OCG Technical Support
Sent: Tuesday, February 26, 2008 10:02 AM
To: Asterisk Users List
Subject: Re: [asterisk-users] Parked calls - can't pickup
It looks like I have a conflict! (See results of diaplan
show below). How can I force the parkedcalls context to be
matched first? (I include parkedcalls before I define the
_X. priority).
pbx*CLI> dialplan show 701 at entryocginternal [ Context
'entryocginternal' created by 'pbx_config' ]
'_X.' => 1. Macro(dialexternal|${EXTEN}|${dialaccount})
[pbx_config]
2. Goto(s|1)
[pbx_config]
[ Included context 'parkedcalls' created by 'res_features' ]
'701' => 1. ParkedCall(701)
[res_features]
-= 2 extensions (3 priorities) in 2 contexts. =- pbx*CLI>
| Quote: | -----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jared
Smith
Sent: Tuesday, February 26, 2008 9:46 AM
To: Asterisk Users List
Subject: Re: [asterisk-users] Parked calls - can't pickup
On Mon, 2008-02-25 at 21:03 -0500, Michelle Dupuis wrote:
| Quote: | I have 2 contexts in my extensions.conf: internal and
|
external calls.
| Quote: | I have included the parkedcalls context in both.
Do I need to preface the include with a # symbol?
|
No, you do not. You simply need a like that says:
include => parkedcalls
A couple of things to check:
1) make sure you haven't changed the context name in features.conf
(from "parkedcalls" to something else) and
2) you can always type "dialplan show 701 at context-name" from the
Asterisk CLI to see what would match if you dialed extension 701 in
that context.
--
Jared Smith
Community Relations Manager
Digium, Inc.
_______________________________________________
-- Bandwidth and Colocation Provided by
|
http://www.api-digital.com --
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users |
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jsmith at digium.com
Guest
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| Posted: Tue Feb 26, 2008 10:42 am Post subject: [asterisk-users] Parked calls - can't pickup |
|
|
On Tue, 2008-02-26 at 10:01 -0500, OCG Technical Support wrote:
| Quote: | It looks like I have a conflict! (See results of diaplan show below).
How
can I force the parkedcalls context to be matched first? (I include
parkedcalls before I define the _X. priority).
pbx*CLI> dialplan show 701 at entryocginternal
[ Context 'entryocginternal' created by 'pbx_config' ]
'_X.' => 1. Macro(dialexternal|${EXTEN}|${dialaccount})
[pbx_config]
2. Goto(s|1)
[pbx_config]
[ Included context 'parkedcalls' created by 'res_features' ]
'701' => 1. ParkedCall(701)
[res_features]
|
You can always point your phones at a new context that looks like:
[some-other-context-name]
include => parkedcalls
include => entryocginternal
--
Jared Smith
Community Relations Manager
Digium, Inc. |
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