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[mitch_ml at claborn.net]

Can someone point me to a good tutorial / explanation of local
channels? I've been using them without really understanding what is
going on, and we all know how dangerous that is!

I've read http://www.voip-info.org/wiki/view/Asterisk+local+channels
but I'm just not quite getting it.

--

Mitch


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[patrick at laimbock.com]

On 25-08-14 17:06, Mitch Claborn wrote:

[asterisk.org at sedwar...]

On Mon, 25 Aug 2014, Patrick Laimbock wrote:

[jcolp at digium.com]

On 8/25/2014 1:33 PM, Patrick Laimbock wrote:

[rnewton at digium.com]

On Mon, Aug 25, 2014 at 11:33 AM, Patrick Laimbock <patrick@laimbock.com> wrote:

[mitch_ml at claborn.net]

Here's my current specific scenario.  I have a working "call me now" solution on our web site.  The customer types in their phone number, it goes into our normal "sales" asterisk queue via an AMI action.  When the agent answers the call, he gets a brief announcement then asterisk dials the customer's number.  (This works in Asterisk 11.  There is an apparent bug in asterisk 12 with queue variables: https://issues.asterisk.org/jira/browse/ASTERISK-24267)  It works, but I'm struggling to understand how. 

AMI Action:
Action: Originate
Channel: Local/s@callmenow/n
Context: dial-to-customer
Exten: s
Priority: 1
Async: true
Variable: MMCALLMENOWID=107
Timeout: 999999
Callerid: Call Me Now <778>

Dial Plan:
[callmenow]
exten => s,1,NoOp(callmenow: Queue without answer)
  same =>n,Queue(sales,Rtc)
 
[dial-to-customer]
exten => s,1,NoOp(dial-to-customer channel=${CHANNEL(name)})
  same =>n,Wait(1)
  same =>n,Playback(custom/callmenow-announce)
  ; do some more stuff
  same =>n,Dial(${TOLL}/${MMCUSTOMER_NUMBER},,TKU(dial-to-cust-connect-sub))