asternic at gmail.com
Guest
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 Posted: Wed Feb 27, 2008 9:03 pm Post subject: [asterisk-users] AddQueueMember and Flash Operator Panel |
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Hi,
On Wed, Jan 16, 2008 at 10:11 PM, <jason at mhonetworks.com> wrote:
| Quote: | Hello users!
Recently I read that AgentCallbackLogin is going to be deprecated soon.
Wanting to set up a few callback type queues, I set them up as suggested
in queues-with-callback-members.txt.
I was able to set the queues up completely this way, however, I'm trying
to use Flash Operator Panel (aka AsterNIC) to monitor the agents' login
status. FOP monitors their status if I call AddQueueMember with their
actual interface (which, by the way, makes more sense to me than logging
them in via chan_local), and it even seems to work with
Local/${AGENT_EXTEN}@default. But if I use any context other than
"default" here, FOP doesn't recognize that the agent is logged in.
(The users' default context isn't even set to default, and it behaves this
way even if the users' voicemail context is something else, so I am
guessing that is hard-coded in FOP somewhere.)
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No, it is not hardcoded, it will try to match the context defined in
the op_buttons.cfg file for the channel you monitor. If you use
Local/1000 at my-agent-context, then in a button definition you have to
use something like:
[SIP/james]
Extension=1000
Context=my-agent-context
And it will *probably* work... I say probably because local channels
are a #!@ to track with manager events. Look at the source, there is a
function named "local_channels_are_driving_me_mad"
Best regards,
--
Nicol?s Gudi?o |
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