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[asterisk-users] Asterisk 11.9.0 crash and restart


 
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yoshikiyo.tamechika at...
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PostPosted: Tue Oct 21, 2014 1:55 am    Post subject: [asterisk-users] Asterisk 11.9.0 crash and restart Reply with quote

Hi, 


My Asetrisk restarted after to output following warning message.


     [Oct 16 15:59:58] WARNING[17102][C-00008e34]: chan_sip.c:4696 update_provisional_keepalive: Unable to cancel schedule ID 738278.  This is probably a bug (chan_sip.c: update_provisional_keepalive, line 4696).


This message has been output after a timeout occurrs in the Dial() application.
Then, the Hangup() application is run, and Asterisk is restarted as following.


=========== output of asterisk -rvvvv ===========


   -- Executing [67034@local:3] Dial("SIP/Other-0000b6ad", "SIP/67034, 60") in new stack
   == Using SIP RTP CoS mark 5
   -- Called SIP/67034
   -- SIP/67034-0000b6b2 is ringing
     
   <<<<<<<<  waiting 60 secouns >>>>>>>
     
   -- SIP/67034-0000b6b2 is ringing
   -- Nobody picked up in 60000 ms
   -- Executing [67034@local:4] Ringing("SIP/Other-0000b6ad", "") in new stack
   [Oct 16 15:59:58] WARNING[17102][C-00008e34]: chan_sip.c:4696 update_provisional_keepalive: Unable to cancel schedule ID 738278.  This is probably a bug (chan_sip.c: update_provisional_keepalive, line 4696).
   -- Executing [67034@local:5] Goto("SIP/Other-0000b6ad", "error") in new stack
   -- Goto (local,67034,102)
   -- Executing [67034@local:102] Busy("SIP/Other-0000b6ad", "3") in new stack
   == Spawn extension (local, 67034, 102) exited non-zero on 'SIP/Other-0000b6ad'
   -- Executing [h@local:1] Hangup("SIP/Other-0000b6ad", "") in new stack
   == Spawn extension (local, h, 1) exited non-zero on 'SIP/Other-0000b6ad'


  <<<<<<<<< Asterisk chrash and restart >>>>>>>>>


=================================================


I have installed Asterisk-11.9.0 a two month ago.  Asterisk have be running without restart for two month.
However, in this week, Asterisk has restarted three times. 
In that time, an above message is appear always. 


I am trying to reproduce with intention of this problem, but not able to reproduce yet.


Could anybody tell me a cause or workaround of this problem?




The result of "bt full" for the core file is this.
(gdb) bt full
#0  0x0000003e94230265 in raise () from /lib64/libc.so.6
No symbol table info available.
#1  0x00002aaab22946b2 in skgesigOSCrash () from /usr/local/lib/libclntsh.so.11.1
No symbol table info available.
#2  0x00002aaab2532705 in kpeDbgSignalHandler () from /usr/local/lib/libclntsh.so.11.1
No symbol table info available.
#3  0x00002aaab22948c2 in skgesig_sigactionHandler () from /usr/local/lib/libclntsh.so.11.1
No symbol table info available.
#4  <signal handler called>
No symbol table info available.
#5  0x00002aaaceab8af1 in stop_session_timer (p=0x2aab18b892d8) at chan_sip.c:29206
__PRETTY_FUNCTION__ = "stop_session_timer"
#6  0x00002aaaceac23f1 in dialog_unlink_all (dialog=0x2aab18b892d8) at chan_sip.c:3462
cp = (struct sip_pkt *) 0x0
owner = <value optimized out>
__PRETTY_FUNCTION__ = "dialog_unlink_all"
#7  0x00002aaaceac2f5a in dialog_needdestroy (dialogobj=<value optimized out>, arg=<value optimized out>, flags=<value optimized out>)
    at chan_sip.c:19564
dialog = (struct sip_pvt *) 0x2aab18b892d8
__PRETTY_FUNCTION__ = "dialog_needdestroy"
#8  0x000000000044736e in internal_ao2_callback (c=0x1346c4c8, flags=6, cb_fn=0x2aaaceac2d70, arg=0x0, data=0x0, type=DEFAULT, tag=0x0, 
    file=0x0, line=0, func=0x0) at astobj2.c:1102
match = -827576976
__list_head = (struct bucket *) 0x1346c4e8
__list_next = (struct bucket_entry *) 0x0
__list_prev = (struct bucket_entry *) 0x0
__list_current = <value optimized out>
cur = (struct bucket_entry *) 0x2aab1c912ad0
i = <value optimized out>
start = 0
last = 1
orig_lock = AO2_LOCK_REQ_MUTEX
ret = (void *) 0x0
cb_default = (ao2_callback_fn *) 0x2aaaceac2d70 <dialog_needdestroy>
cb_withdata = (ao2_callback_data_fn *) 0
multi_container = (struct ao2_container *) 0x0
multi_iterator = (struct ao2_iterator *) 0x0
__PRETTY_FUNCTION__ = "internal_ao2_callback"
#9  0x0000000000447a11 in __ao2_callback (c=0x2aab18000000, flags=OBJ_UNLINK, cb_fn=0, arg=0x0) at astobj2.c:1207
No locals.
#10 0x00002aaaceb26069 in do_monitor (data=<value optimized out>) at chan_sip.c:29102
res = <value optimized out>
t = 1413442798
reloading = 0
__PRETTY_FUNCTION__ = "do_monitor"
---Type <return> to continue, or q <return> to quit--- 
#11 0x000000000056a03c in dummy_start (data=<value optimized out>) at utils.c:1162
__cancel_buf = {__cancel_jmp_buf = {{__cancel_jmp_buf = {46912524978576, -6422456248918885333, 0, 1106210816, 0, 4096, 
        -6422456247867614133, -6422456248915649527}, __mask_was_saved = 0}}, __pad = {0x41ef61a0, 0x0, 0x0, 0x0}}
__cancel_arg = (void *) 0x41ef6940
not_first_call = <value optimized out>
ret = <value optimized out>
#12 0x0000003e94e064a7 in start_thread () from /lib64/libpthread.so.0
No symbol table info available.
#13 0x0000003e942d3c2d in clone () from /lib64/libc.so.6
No symbol table info available.
(gdb) 


Best Regards
Yoshi.Tame
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patrick at laimbock.com
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PostPosted: Tue Oct 21, 2014 4:38 am    Post subject: [asterisk-users] Asterisk 11.9.0 crash and restart Reply with quote

On 21-10-14 08:54, 為近 吉摩(情報システム本部)- Tamechika Yoshikiyo -
wrote:
Quote:
Hi,

My Asetrisk restarted after to output following warning message.

[Oct 16 15:59:58] WARNING[17102][C-00008e34]: chan_sip.c:4696
update_provisional_keepalive: Unable to cancel schedule ID 738278. This
is probably a bug (chan_sip.c: update_provisional_keepalive, line 4696).

That looks similar to this bug:
https://issues.asterisk.org/jira/browse/ASTERISK-21387

Why not install the latest Asterisk version (11.13.1) so you have all
the latest fixes and can see if the bug is still present?

Also your Asterisk 11.9.0 version is subject to the POODLE vulnerability
for which a fix is available in 11.13.1.

http://downloads.asterisk.org/pub/telephony/asterisk/asterisk-11.13.1.tar.gz

HTH,
Patrick

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yoshikiyo.tamechika at...
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PostPosted: Tue Oct 21, 2014 5:12 am    Post subject: [asterisk-users] Asterisk 11.9.0 crash and restart Reply with quote

I am glad for your early reply

Quote:
That looks similar to this bug:
https://issues.asterisk.org/jira/browse/ASTERISK-21387

Why not install the latest Asterisk version (11.13.1) so you have all the
latest fixes and can see if the bug is still present?

I know ASTERISK-21387, however the issue is not closed.
and the issue is reported that Asterisk output a warning message and deadlock,
but did not report Asterisk crashed.
So I think this problem is similar but not same, and I asked to this ML.

Quote:
Also your Asterisk 11.9.0 version is subject to the POODLE vulnerability for
which a fix is available in 11.13.1.

Thank you for your information and advice.
I did not care about POODLE vulnerability. It is important for me.

Best Regards.

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