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[asterisk-users] Call Quality Measuring


 
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p.beaumont at hatsoffs...
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PostPosted: Wed Mar 25, 2015 8:23 am    Post subject: [asterisk-users] Call Quality Measuring Reply with quote

Hi everyone.

We regularly get customers complaining about call quality issues. Most of
the time it turns out to be their own broadband. Very occasionally server
load. Does anyone have any advice or links to advice on measuring call
quality?

I’ve been playing around with “sip show channelstats” but can’t other than
measuring the packet loss I don’t really know what I’m supposed to be
looking for in order to say “ah ha! that’s the problem!”. I also don’t
know what it’s limits are. Will the stats in “sip show channelstats” show
a customer using a torrent client and saturating their own broadband
connection?

Regards,
Patrick.

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laszlo at voipfreak.net
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PostPosted: Wed Mar 25, 2015 9:44 am    Post subject: [asterisk-users] Call Quality Measuring Reply with quote

On Wed, Mar 25, 2015 at 2:21 PM, Patrick Beaumont <p.beaumont@hatsoffsoftware.co.uk (p.beaumont@hatsoffsoftware.co.uk)> wrote:
Quote:
Hi everyone.

We regularly get customers complaining about call quality issues. Most of
the time it turns out to be their own broadband. Very occasionally server
load. Does anyone have any advice or links to advice on measuring call
quality?

I’ve been playing around with “sip show channelstats” but can’t other than
measuring the packet loss I don’t really know what I’m supposed to be
looking for in order to say “ah ha! that’s the problem!”. I also don’t
know what it’s limits are. Will the stats in “sip show channelstats” show
a customer using a torrent client and saturating their own broadband
connection?

Regards,
Patrick.

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

asterisk-users mailing list
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   http://lists.digium.com/mailman/listinfo/asterisk-users


You can try voipmonitor (http://voipmonitor.org) free for 30 days, hopefully it's enough for finding and fixing the call quality issues.


(I'm not affiliated with voipmonitor)
--

--

Kind regards,

Laszlo Bekesi

http://voipfreak.net
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markus_weiler at mailw...
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PostPosted: Wed Mar 25, 2015 4:02 pm    Post subject: [asterisk-users] Call Quality Measuring Reply with quote

Hi Patrick,

try voipmon, there it's free and you can even track MOS.

Markus


Am 25.03.2015 um 14:21 schrieb Patrick Beaumont:
Quote:
Hi everyone.

We regularly get customers complaining about call quality issues. Most of
the time it turns out to be their own broadband. Very occasionally server
load. Does anyone have any advice or links to advice on measuring call
quality?

I’ve been playing around with “sip show channelstats” but can’t other than
measuring the packet loss I don’t really know what I’m supposed to be
looking for in order to say “ah ha! that’s the problem!”. I also don’t
know what it’s limits are. Will the stats in “sip show channelstats” show
a customer using a torrent client and saturating their own broadband
connection?

Regards,
Patrick.



--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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bord at staff.onthenet...
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PostPosted: Wed Mar 25, 2015 6:25 pm    Post subject: [asterisk-users] Call Quality Measuring Reply with quote

Hi Markus,

Sounds interesting to me too... However my google-fu is letting me down today - I found VOIPmonitor at Sourceforge http://sourceforge.net/projects/voipmonitor/ but this looks like you'll need a license.

Any chance you have a link to voipmon?

Cheers ..

Brendan Ord
OntheNet - Network Engineer
P 07 5553 9222
F 07 5593 3557
Level One, 165 Varsity Parade Varsity Lakes Qld 4227 (Map)
www.OntheNet.com.au

 

  
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-----Original Message-----
From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Markus Weiler
Sent: Thursday, 26 March 2015 7:02 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Call Quality Measuring

Hi Patrick,

try voipmon, there it's free and you can even track MOS.

Markus


Am 25.03.2015 um 14:21 schrieb Patrick Beaumont:
Quote:
Hi everyone.

We regularly get customers complaining about call quality issues. Most
of the time it turns out to be their own broadband. Very occasionally
server load. Does anyone have any advice or links to advice on
measuring call quality?

I’ve been playing around with “sip show channelstats” but can’t other
than measuring the packet loss I don’t really know what I’m supposed
to be looking for in order to say “ah ha! that’s the problem!”. I also
don’t know what it’s limits are. Will the stats in “sip show
channelstats” show a customer using a torrent client and saturating
their own broadband connection?

Regards,
Patrick.



--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs:
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To UNSUBSCRIBE or update options visit:
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--
_____________________________________________________________________
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oza.4h07 at gmail.com
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PostPosted: Tue Mar 31, 2015 2:23 am    Post subject: [asterisk-users] Call Quality Measuring Reply with quote

Some SIP hardphones (Polycom) or softphones (Counterpath) embed a
module that metter MOS.


Regards

2015-03-25 14:21 GMT+01:00 Patrick Beaumont <p.beaumont@hatsoffsoftware.co.uk>:
Quote:
Hi everyone.

We regularly get customers complaining about call quality issues. Most of
the time it turns out to be their own broadband. Very occasionally server
load. Does anyone have any advice or links to advice on measuring call
quality?

I’ve been playing around with “sip show channelstats” but can’t other than
measuring the packet loss I don’t really know what I’m supposed to be
looking for in order to say “ah ha! that’s the problem!”. I also don’t
know what it’s limits are. Will the stats in “sip show channelstats” show
a customer using a torrent client and saturating their own broadband
connection?

Regards,
Patrick.

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
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http://lists.digium.com/mailman/listinfo/asterisk-users

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
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p.beaumont at hatsoffs...
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PostPosted: Tue Mar 31, 2015 4:17 am    Post subject: [asterisk-users] Call Quality Measuring Reply with quote

Thanks for the suggestions guys. I’ll try to have a play with Voipmonitor
in the near future.

So can I assume from the lack of discussion nobody is using the “sip show
channelstats” stuff?

Regards,
Patrick.

On 31/03/2015 08:23, "Olivier" <oza.4h07@gmail.com> wrote:

Quote:
Some SIP hardphones (Polycom) or softphones (Counterpath) embed a
module that metter MOS.


Regards

2015-03-25 14:21 GMT+01:00 Patrick Beaumont
<p.beaumont@hatsoffsoftware.co.uk>:
Quote:
Hi everyone.

We regularly get customers complaining about call quality issues. Most
of
the time it turns out to be their own broadband. Very occasionally
server
load. Does anyone have any advice or links to advice on measuring call
quality?

I’ve been playing around with “sip show channelstats” but can’t other
than
measuring the packet loss I don’t really know what I’m supposed to be
looking for in order to say “ah ha! that’s the problem!”. I also don’t
know what it’s limits are. Will the stats in “sip show channelstats”
show
a customer using a torrent client and saturating their own broadband
connection?

Regards,
Patrick.

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
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--
_____________________________________________________________________
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New to Asterisk? Join us for a live introductory webinar every Thurs:
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sales at sevana.fi
Guest





PostPosted: Wed Apr 01, 2015 4:09 am    Post subject: [asterisk-users] Call Quality Measuring Reply with quote

Hi Patrick,


You are welcome to try our tools out for active and passive voice quality measurement tools. It's waveform analysis (like PESQ or POLQA) and VoIP metrics analysis (like G.107 E-model and other metrics).


You can read more at http://www.sevana.biz

or older site http://www.sevana.fi



On Tue, Mar 31, 2015 at 1:16 PM, Patrick Beaumont <p.beaumont@hatsoffsoftware.co.uk (p.beaumont@hatsoffsoftware.co.uk)> wrote:
Quote:
Thanks for the suggestions guys. I’ll try to have a play with Voipmonitor
in the near future.

So can I assume from the lack of discussion nobody is using the “sip show
channelstats” stuff?

Regards,
Patrick.

On 31/03/2015 08:23, "Olivier" <oza.4h07@gmail.com (oza.4h07@gmail.com)> wrote:

Quote:
Some SIP hardphones (Polycom) or softphones (Counterpath) embed a
module that metter MOS.


Regards

2015-03-25 14:21 GMT+01:00 Patrick Beaumont
<p.beaumont@hatsoffsoftware.co.uk (p.beaumont@hatsoffsoftware.co.uk)>:
Quote:
Hi everyone.

We regularly get customers complaining about call quality issues. Most
of
the time it turns out to be their own broadband. Very occasionally
server
load. Does anyone have any advice or links to advice on measuring call
quality?

I’ve been playing around with “sip show channelstats” but can’t other
than
measuring the packet loss I don’t really know what I’m supposed to be
looking for in order to say “ah ha! that’s the problem!”. I also don’t
know what it’s limits are. Will the stats in “sip show channelstats”
show
a customer using a torrent client and saturating their own broadband
connection?

Regards,
Patrick.

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
                http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
    http://lists.digium.com/mailman/listinfo/asterisk-users

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

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