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[asterisk-users] How to Answer QUEUE call through AMI


 
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rajnivanza at gmail.com
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PostPosted: Fri Apr 17, 2015 12:04 am    Post subject: [asterisk-users] How to Answer QUEUE call through AMI Reply with quote
Hi All,


Anybody know about to using AMI to agent answer call that placed in QUEUE.


Asterisk Version : 1.8.9.1
Queue Name : agent-support

Agent logged in Extension : SIP/8001,SIP/8002 ...
strategy : ringall


1) How to intimate or send information to available agent to inside queue incoming call ringing.

2) How to agent answer incoming call that placed in queue.

3) AMI for agent Hold/Unhold call.



Thanks.



Rajnikant Vanza
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