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[asterisk-users] I'm not able to register Softphone(X-lite) in asterisk(Which is installed in EC2 Cloud).

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omakhileshchand at gma...
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PostPosted: Sun Apr 19, 2015 11:31 pm    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Hi Folks,

I'm trying to register softphone(X-lite) but I'm not able to register softphone whenever I'm trying to register softphone I got below error






Is there any document/guide line where I will get process to register softphone in asterisk(Which is installed in EC2 Cloud).


Regards
Akhilesh
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himbeere at meine-oma.de
Guest





PostPosted: Mon Apr 20, 2015 2:15 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Am 20.04.15 um 06:31 schrieb akhilesh chand:
Quote:
Hi Folks,

I'm trying to register softphone(X-lite) but I'm not able to register
softphone whenever I'm trying to register softphone I got below error

Do you have access to the asterisk server? If so, what's in the logs?

cheers
t.


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karthik.kondapaneni at...
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PostPosted: Mon Apr 20, 2015 2:41 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Check if asterisk is running or not first . 

If asterisk is  running check  iptables ( firewall )  might be blocking the connection .
You can see listening ports with netstat -upln    command






On Mon, Apr 20, 2015 at 10:01 AM, akhilesh chand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:
Quote:
Hi Folks,

I'm trying to register softphone(X-lite) but I'm not able to register softphone whenever I'm trying to register softphone I got below error






Is there any document/guide line where I will get process to register softphone in asterisk(Which is installed in EC2 Cloud).


Regards
Akhilesh


--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

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omakhileshchand at gma...
Guest





PostPosted: Mon Apr 20, 2015 2:44 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Hi Thomas,

Yes I'm able to access asterisk server but there is no logs capture into log file related to softphone.If you want more information regarding configuration means sip.conf and extension.conf  I will share.



Regards
Akhilesh
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himbeere at meine-oma.de
Guest





PostPosted: Mon Apr 20, 2015 2:46 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Am 20.04.15 um 09:43 schrieb akhilesh chand:
Quote:
Hi Thomas,

Hello.

Quote:
Yes I'm able to access asterisk server but there is no logs capture into
log file related to softphone.If you want more information regarding
configuration means sip.conf and extension.conf I will share.

Could you increase the verbose level?

# core set verbose 6
# sip set debug on

Looking for blocking Firewall Rules is also a valid point.

cheers
t.


--
_____________________________________________________________________
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omakhileshchand at gma...
Guest





PostPosted: Mon Apr 20, 2015 2:52 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Hi Karthik,

Asterisk is running the output of above command is given below 


Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address               Foreign Address             State       PID/Program name
udp        0      0 0.0.0.0:5000                0.0.0.0:*                               10340/asterisk
udp        0      0 0.0.0.0:4520                0.0.0.0:*                               10340/asterisk
udp        0      0 0.0.0.0:5060                0.0.0.0:*                               10340/asterisk
udp        0      0 0.0.0.0:4569                0.0.0.0:*                               10340/asterisk



On Mon, Apr 20, 2015 at 1:11 PM, Karthik Kondapaneni <karthik.kondapaneni@gmail.com (karthik.kondapaneni@gmail.com)> wrote:
Quote:
Check if asterisk is running or not first . 

If asterisk is  running check  iptables ( firewall )  might be blocking the connection .
You can see listening ports with netstat -upln    command






On Mon, Apr 20, 2015 at 10:01 AM, akhilesh chand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:


Quote:
Hi Folks,

I'm trying to register softphone(X-lite) but I'm not able to register softphone whenever I'm trying to register softphone I got below error






Is there any document/guide line where I will get process to register softphone in asterisk(Which is installed in EC2 Cloud).


Regards
Akhilesh




--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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   http://lists.digium.com/mailman/listinfo/asterisk-users




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omakhileshchand at gma...
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PostPosted: Mon Apr 20, 2015 2:58 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Hi Thomas,

I followed your recommended command in asterisk CLI which is mentioned in above chain mail but I'm not able capture any log related to softphone.       


Chain INPUT (policy ACCEPT)
target     prot opt source               destination
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0            state RELATED,ESTABLISHED
ACCEPT     icmp --  0.0.0.0/0            0.0.0.0/0
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            state NEW tcp dpt:22
REJECT     all  --  0.0.0.0/0            0.0.0.0/0            reject-with icmp-host-prohibited
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:5060
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:5083
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:10000


Chain FORWARD (policy ACCEPT)
target     prot opt source               destination
REJECT     all  --  0.0.0.0/0            0.0.0.0/0            reject-with icmp-host-prohibited


Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination





On Mon, Apr 20, 2015 at 1:16 PM, Thomas Stein <himbeere@meine-oma.de (himbeere@meine-oma.de)> wrote:
Quote:
Am 20.04.15 um 09:43 schrieb akhilesh chand:
Quote:
Hi Thomas,

Hello.

Quote:
Yes I'm able to access asterisk server but there is no logs capture into
log file related to softphone.If you want more information regarding
configuration means sip.conf and extension.conf  I will share.

Could you increase the verbose level?

# core set verbose 6
# sip set debug on

Looking for blocking Firewall Rules is also a valid point.

cheers
t.


--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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               http://www.asterisk.org/hello

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   http://lists.digium.com/mailman/listinfo/asterisk-users


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himbeere at meine-oma.de
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PostPosted: Mon Apr 20, 2015 3:02 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Am 20.04.15 um 09:58 schrieb akhilesh chand:
Quote:
Hi Thomas,

I followed your recommended command in asterisk CLI which is mentioned in
above chain mail but I'm not able capture any log related to softphone.

Well then i guess you have the softphone somehow misconfigured. You have
to double check your settings. IP / Port / Protokoll and so on.

best regards
t.

Quote:
Chain INPUT (policy ACCEPT)
target prot opt source destination
ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state
RELATED,ESTABLISHED
ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0
ACCEPT all -- 0.0.0.0/0 0.0.0.0/0
ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp
dpt:22
REJECT all -- 0.0.0.0/0 0.0.0.0/0 reject-with
icmp-host-prohibited
ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp spt:5060
ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp spt:5083
ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp spt:10000

Chain FORWARD (policy ACCEPT)
target prot opt source destination
REJECT all -- 0.0.0.0/0 0.0.0.0/0 reject-with
icmp-host-prohibited

Chain OUTPUT (policy ACCEPT)
target prot opt source destination


On Mon, Apr 20, 2015 at 1:16 PM, Thomas Stein <himbeere@meine-oma.de> wrote:

Quote:
Am 20.04.15 um 09:43 schrieb akhilesh chand:
Quote:
Hi Thomas,

Hello.

Quote:
Yes I'm able to access asterisk server but there is no logs capture into
log file related to softphone.If you want more information regarding
configuration means sip.conf and extension.conf I will share.

Could you increase the verbose level?

# core set verbose 6
# sip set debug on

Looking for blocking Firewall Rules is also a valid point.

cheers
t.


--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users






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greg at gregandeva.net
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PostPosted: Mon Apr 20, 2015 7:28 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

On Mon, Apr 20, 2015 at 1:58 AM, akhilesh chand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:
Quote:
Chain INPUT (policy ACCEPT)
target     prot opt source               destination
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0            state RELATED,ESTABLISHED
ACCEPT     icmp --  0.0.0.0/0            0.0.0.0/0
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            state NEW tcp dpt:22
REJECT     all  --  0.0.0.0/0            0.0.0.0/0            reject-with icmp-host-prohibited
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:5060
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:5083
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:10000


It looks like youre REJECT rule is getting hit before the accept rules for asterisk. Try moving the REJECT rule to last in the list. I think your firewall is blocking asterisk.


--Greg
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gboelter at gmail.com
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PostPosted: Mon Apr 20, 2015 7:36 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On 04/20/2015 12:31 PM, akhilesh chand wrote:
Quote:
Hi Folks,

I'm trying to register softphone(X-lite) but I'm not able to
register softphone whenever I'm trying to register softphone I got
below error

Inline image 1

Is there any document/guide line where I will get process to
register softphone in asterisk(Which is installed in EC2 Cloud).

Don't make it to complicated ...

Connect to your Asterisk via ssh and run asterisk -rvvvvvv.

Then let your Phone try to register. Asterisk should show you what's
getting wrong.

If you can't see anything while trying to register, shutdown your
firewall and try it again ...

Regards
Guenther


- --
DavaoSOFT, the home of ERPel
ERPel, das deutsche Warenwirtschaftssystem fuer LINUX
http://www.davaosoft.com
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--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
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omakhileshchand at gma...
Guest





PostPosted: Tue Apr 21, 2015 3:58 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Hi Guenther,

What did you recommend to me, I did accordingly but there is no log showing in asterisk CLI. I'm getting same problem. 






Regards
Akhilesh


On Mon, Apr 20, 2015 at 6:05 PM, Guenther Boelter <gboelter@gmail.com (gboelter@gmail.com)> wrote:
Quote:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On 04/20/2015 12:31 PM, akhilesh chand wrote:
Quote:
Hi Folks,

I'm trying to register softphone(X-lite) but I'm not able to
register softphone whenever I'm trying to register softphone I got
below error

Inline image 1

Is there any document/guide line where I will get process to
register softphone in asterisk(Which is installed in EC2 Cloud).

Don't make it to complicated ...

Connect to your Asterisk via ssh and run asterisk -rvvvvvv.

Then let your Phone try to register. Asterisk should show you what's
getting wrong.

If you can't see anything while trying to register, shutdown your
firewall and try it again ...

Regards
Guenther


- --
DavaoSOFT, the home of ERPel
ERPel, das deutsche Warenwirtschaftssystem fuer LINUX
http://www.davaosoft.com
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--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

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omakhileshchand at gma...
Guest





PostPosted: Tue Apr 21, 2015 4:00 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Hi Greg,

I moved REJECT rule to last in the list but I'm getting same error.




Regards
Akhilesh


On Mon, Apr 20, 2015 at 5:57 PM, Greg Woods <greg@gregandeva.net (greg@gregandeva.net)> wrote:
Quote:

On Mon, Apr 20, 2015 at 1:58 AM, akhilesh chand <omakhileshchand@gmail.com (omakhileshchand@gmail.com)> wrote:
Quote:
Chain INPUT (policy ACCEPT)
target     prot opt source               destination
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0            state RELATED,ESTABLISHED
ACCEPT     icmp --  0.0.0.0/0            0.0.0.0/0
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            state NEW tcp dpt:22
REJECT     all  --  0.0.0.0/0            0.0.0.0/0            reject-with icmp-host-prohibited
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:5060
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:5083
ACCEPT     udp  --  0.0.0.0/0            0.0.0.0/0            udp spt:10000


It looks like youre REJECT rule is getting hit before the accept rules for asterisk. Try moving the REJECT rule to last in the list. I think your firewall is blocking asterisk.


--Greg




--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
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himbeere at meine-oma.de
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PostPosted: Tue Apr 21, 2015 4:02 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Am 21.04.15 um 11:00 schrieb akhilesh chand:
Quote:
Hi Greg,

I moved REJECT rule to last in the list but I'm getting same error.

Please shutdown the firewall completely and try again.

cheers
t.

Quote:
Regards
Akhilesh

On Mon, Apr 20, 2015 at 5:57 PM, Greg Woods <greg@gregandeva.net> wrote:

Quote:

On Mon, Apr 20, 2015 at 1:58 AM, akhilesh chand <omakhileshchand@gmail.com
Quote:
wrote:

Quote:
Chain INPUT (policy ACCEPT)
target prot opt source destination
ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state
RELATED,ESTABLISHED
ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0
ACCEPT all -- 0.0.0.0/0 0.0.0.0/0
ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW
tcp dpt:22
REJECT all -- 0.0.0.0/0 0.0.0.0/0
reject-with icmp-host-prohibited
ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp
spt:5060
ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp
spt:5083
ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp
spt:10000


It looks like youre REJECT rule is getting hit before the accept rules for
asterisk. Try moving the REJECT rule to last in the list. I think your
firewall is blocking asterisk.

--Greg


--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

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http://lists.digium.com/mailman/listinfo/asterisk-users






--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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http://www.asterisk.org/hello

asterisk-users mailing list
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gboelter at gmail.com
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PostPosted: Tue Apr 21, 2015 4:51 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On 04/21/2015 04:58 PM, akhilesh chand wrote:
Quote:
Hi Guenther,

What did you recommend to me, I did accordingly but there is no
log showing in asterisk CLI. I'm getting same problem.



Regards Akhilesh

Hi Akhilesh,

looks like your firewall is blocking it.

Have you tried 'nmap -p5060 <ip of your asterisk>' or something similar?

Regards
Guenther



Quote:

On Mon, Apr 20, 2015 at 6:05 PM, Guenther Boelter
<gboelter@gmail.com <mailto:gboelter@gmail.com>> wrote:

On 04/20/2015 12:31 PM, akhilesh chand wrote:
Quote:
Hi Folks,

Quote:
I'm trying to register softphone(X-lite) but I'm not able to
register softphone whenever I'm trying to register softphone I
got below error

Quote:
Inline image 1

Quote:
Is there any document/guide line where I will get process to
register softphone in asterisk(Which is installed in EC2 Cloud).

Don't make it to complicated ...

Connect to your Asterisk via ssh and run asterisk -rvvvvvv.

Then let your Phone try to register. Asterisk should show you
what's getting wrong.

If you can't see anything while trying to register, shutdown your
firewall and try it again ...

Regards Guenther



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asterisk-users mailing list To UNSUBSCRIBE or update options
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--
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omakhileshchand at gma...
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PostPosted: Tue Apr 21, 2015 6:38 am    Post subject: [asterisk-users] I'm not able to register Softphone(X-lite) Reply with quote

Hi Guenther,

When  I executed nmap -p5060 <xx.xx.xx.xx> I got below output.


[root@ip-172-31-32-117 cel]# nmap -p5060 xx.xx.xx.xx


Starting Nmap 5.51 ( http://nmap.org ) at 2015-04-21 11:19 UTC
Nmap scan report for ec2-xx-xx-xx-xx.us-west-2.compute.amazonaws.com (xx.xx.xx.xx)
Host is up (0.00080s latency).
PORT     STATE    SERVICE
5060/tcp filtered sip


Nmap done: 1 IP address (1 host up) scanned in 0.23 seconds



On Tue, Apr 21, 2015 at 3:20 PM, Guenther Boelter <gboelter@gmail.com (gboelter@gmail.com)> wrote:
Quote:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On 04/21/2015 04:58 PM, akhilesh chand wrote:
Quote:
Hi Guenther,

What did you recommend to me, I did accordingly but there is no
log showing in asterisk CLI. I'm getting same problem.



Regards Akhilesh

Hi Akhilesh,

looks like your firewall is blocking it.

Have you tried 'nmap -p5060 <ip of your asterisk>' or something similar?

Regards
Guenther



Quote:

On Mon, Apr 20, 2015 at 6:05 PM, Guenther Boelter
<gboelter@gmail.com (gboelter@gmail.com) <mailto:gboelter@gmail.com (gboelter@gmail.com)>> wrote:

On 04/20/2015 12:31 PM, akhilesh chand wrote:
Quote:
Hi Folks,

Quote:
I'm trying to register softphone(X-lite) but I'm not able to
register softphone whenever I'm trying to register softphone I
got below error

Quote:
Inline image 1

Quote:
Is there any document/guide line where I will get process to
register softphone in asterisk(Which is installed in EC2 Cloud).

Don't make it to complicated ...

Connect to your Asterisk via ssh and run asterisk -rvvvvvv.

Then let your Phone try to register. Asterisk should show you
what's getting wrong.

If you can't see anything while trying to register, shutdown your
firewall and try it again ...

Regards Guenther



--
_____________________________________________________________________


- -- Bandwidth and Colocation Provided by http://www.api-digital.com --
Quote:
New to Asterisk? Join us for a live introductory webinar every
Thurs: http://www.asterisk.org/hello

asterisk-users mailing list To UNSUBSCRIBE or update options
visit: http://lists.digium.com/mailman/listinfo/asterisk-users





- --
DavaoSOFT, the home of ERPel
ERPel, das deutsche Warenwirtschaftssystem fuer LINUX
http://www.davaosoft.com
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--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

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