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[asterisk-users] Recording INCOMING calls


 
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lucabert at lucabert.de
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PostPosted: Thu Jul 16, 2015 3:38 am    Post subject: [asterisk-users] Recording INCOMING calls Reply with quote

Hi list!

I'm trying to configure Asterisk to record incoming calls, if the called
press *3.
I added in features.conf:

automixmon => *3

then, in my dialplan:

exten => 1,n,Dial(SIP/00493511111111,20,RcxX)

Well, if I **CALL** a number I'm able to record the call, but if I'll be
called, and press *3 nothing happens...
In the console I can't see anything, too.

Could you suggest me what is wrong?

Thanks
Luca Bertoncello
(lucabert@lucabert.de)

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rnewton at digium.com
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PostPosted: Fri Jul 17, 2015 9:07 am    Post subject: [asterisk-users] Recording INCOMING calls Reply with quote

On Thu, Jul 16, 2015 at 3:37 AM, Luca Bertoncello <lucabert@lucabert.de (lucabert@lucabert.de)> wrote:
Quote:
Hi list!

I'm trying to configure Asterisk to record incoming calls, if the called
press *3.
I added in features.conf:

automixmon => *3

then, in my dialplan:

exten => 1,n,Dial(SIP/00493511111111,20,RcxX)

Well, if I **CALL** a number I'm able to record the call, but if I'll be
called, and press *3 nothing happens...


Perhaps the incoming calls are routed through different dialplan and in that Dial you do not have the proper options? The dialplan you posted appears to be for dialing an explicit outbound number.
 
Quote:
In the console I can't see anything, too.



You can't see *anything*? You may want to read up on logging configuration to make sure you have relevant logging channels going to your log file or console.


https://wiki.asterisk.org/wiki/display/AST/Logging+Configuration

https://wiki.asterisk.org/wiki/display/AST/Logging



Once you have verbose output going to a log, make sure it is turned up to 5 and then post the call output to the list. With that we'll be able to see what is happening.


 

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Quote:
Rusty Newton
Digium, Inc. | Community Support Manager
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
direct: +1 256 428 6200

Check us out at: http://digium.com & http://asterisk.org
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lucabert at lucabert.de
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PostPosted: Fri Jul 17, 2015 9:10 am    Post subject: [asterisk-users] Recording INCOMING calls Reply with quote

Rusty Newton <rnewton@digium.com> schrieb:

Quote:
Perhaps the incoming calls are routed through different dialplan and in
that Dial you do not have the proper options? The dialplan you posted
appears to be for dialing an explicit outbound number.

YES!! That was the problem!

I just added "xX" to the previous Dial and all work!

Thanks
Luca Bertoncello
(lucabert@lucabert.de)

--
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-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

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rnewton at digium.com
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PostPosted: Fri Jul 17, 2015 9:24 am    Post subject: [asterisk-users] Recording INCOMING calls Reply with quote

On Fri, Jul 17, 2015 at 9:09 AM, Luca Bertoncello <lucabert@lucabert.de (lucabert@lucabert.de)> wrote:
Quote:
Rusty Newton <rnewton@digium.com (rnewton@digium.com)> schrieb:

Quote:
Perhaps the incoming calls are routed through different dialplan and in
that Dial you do not have the proper options? The dialplan you posted
appears to be for dialing an explicit outbound number.

YES!! That was the problem!

I just added "xX" to the previous Dial and all work!





Awesome. Be aware that using both x and X will allow both parties on the call to start recording.. that means regardless of whether this is an inbound or outbound call that both the calling and the called party will be able to initiate recording (assuming they know the code, or press it accidentally).



--
Quote:
Rusty Newton
Digium, Inc. | Community Support Manager
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
direct: +1 256 428 6200

Check us out at: http://digium.com & http://asterisk.org
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