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[asterisk-users] DTMF problems while greeting is playing (Ba


 
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brent at texascountryt...
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PostPosted: Wed Mar 12, 2008 9:50 am    Post subject: [asterisk-users] DTMF problems while greeting is playing (Ba Reply with quote

I seem to be having similar problems at one of my branch offices. See
my message on Intermittent DTMF issues for some of the standard
replies. Have you tried the RelaxDTMF tag in zapata.conf? I don't
think Gain calibration applies to T1 cards or I would recommend that as
well.

Thanks,
Brent

James Lamanna wrote:
Quote:
Hi,
I have a Digium TE410p T1 card and I've noticed that under asterisk
1.4.17/18 I have problems detecting DTMF in IVRs. I think I've
narrowed the problem down to some sort of interference between the
greeting that is playing and the DTMF tones. DTMF detection seems to
work very reliably when I am in Read() or WaitExten(), but is
absolutely unusable while in Background().

I hope someone has some ideas for a workaround or solution to this
problem. Having users wait until the end of a greeting to make a menu
selection is pretty much unacceptable.

Thank you.

-- James

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