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[asterisk-users] asterisk queue - skills based routing (patch updated)


 
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cervajs at fpf.slu.cz
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PostPosted: Thu Aug 06, 2015 2:25 am    Post subject: [asterisk-users] asterisk queue - skills based routing (patc Reply with quote

hi,

there is updated skills based routing patch for asterisk queue
please test if you have time

https://issues.asterisk.org/jira/browse/ASTERISK-17366?jql=text%20~%20%22skills%22

--
---------------------------------------
Marek Cervenka
=======================================


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sboily at avencall.com
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PostPosted: Thu Aug 06, 2015 2:00 pm    Post subject: [asterisk-users] asterisk queue - skills based routing (patc Reply with quote

Hello,

Le 2015-08-06 09:24, Marek Cervenka a écrit :
Quote:
hi,

there is updated skills based routing patch for asterisk queue
please test if you have time

https://issues.asterisk.org/jira/browse/ASTERISK-17366?jql=text%20~%20%22skills%22



You can find the latest version we maintain here :
https://github.com/xivo-pbx/asterisk/blob/master/debian/patches/xivo_skill_queues
(asterisk 13.5)

We originally wrote this patch for xivo and it's included by default.

Sylvain

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cervajs at fpf.slu.cz
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PostPosted: Mon Aug 10, 2015 6:54 am    Post subject: [asterisk-users] asterisk queue - skills based routing (patc Reply with quote

Dne 6.8.2015 v 21:00 Sylvain Boily napsal(a):
Quote:
Hello,

Le 2015-08-06 09:24, Marek Cervenka a écrit :
Quote:
hi,

there is updated skills based routing patch for asterisk queue
please test if you have time

https://issues.asterisk.org/jira/browse/ASTERISK-17366?jql=text%20~%20%22skills%22



You can find the latest version we maintain here :
https://github.com/xivo-pbx/asterisk/blob/master/debian/patches/xivo_skill_queues
(asterisk 13.5)

We originally wrote this patch for xivo and it's included by default.

Sylvain


that's great!
do you have plan merge it to the asterisk master?

--
---------------------------------------
Marek Cervenka
=======================================


--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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sboily at avencall.com
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PostPosted: Mon Aug 10, 2015 10:42 am    Post subject: [asterisk-users] asterisk queue - skills based routing (patc Reply with quote

Le 2015-08-10 13:54, Marek Cervenka a écrit :
Quote:
Dne 6.8.2015 v 21:00 Sylvain Boily napsal(a):
Quote:
Hello,

Le 2015-08-06 09:24, Marek Cervenka a écrit :
Quote:
hi,

there is updated skills based routing patch for asterisk queue
please test if you have time

https://issues.asterisk.org/jira/browse/ASTERISK-17366?jql=text%20~%20%22skills%22



You can find the latest version we maintain here :
https://github.com/xivo-pbx/asterisk/blob/master/debian/patches/xivo_skill_queues
(asterisk 13.5)

We originally wrote this patch for xivo and it's included by default.

Sylvain


that's great!
do you have plan merge it to the asterisk master?

At the astricondev 2012, there was a decision to not merged this patch
on app_queue because nobody really wanted to add new features. So, no
there is no plan to merge this patch on the master, but we maintain it
on xivo with the latest asterisk version and if someone want to work
with us and people would like this patch into the master, we will be
enjoy to contribute.

Sylvain

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
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cervajs at fpf.slu.cz
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PostPosted: Tue Aug 11, 2015 6:40 am    Post subject: [asterisk-users] asterisk queue - skills based routing (patc Reply with quote

Quote:
Le 2015-08-10 13:54, Marek Cervenka a écrit :
Quote:
Dne 6.8.2015 v 21:00 Sylvain Boily napsal(a):
Quote:
Hello,

Le 2015-08-06 09:24, Marek Cervenka a écrit :
Quote:
hi,

there is updated skills based routing patch for asterisk queue
please test if you have time

https://issues.asterisk.org/jira/browse/ASTERISK-17366?jql=text%20~%20%22skills%22


You can find the latest version we maintain here : https://github.com/xivo-pbx/asterisk/blob/master/debian/patches/xivo_skill_queues (asterisk 13.5)

We originally wrote this patch for xivo and it's included by default.

Sylvain


that's great!
do you have plan merge it to the asterisk master?

At the astricondev 2012, there was a decision to not merged this patch on app_queue because nobody really wanted to add new features. So, no there is no plan to merge this patch on the master, but we maintain it on xivo with the latest asterisk version and if someone want to work with us and people would like this patch into the master, we will be enjoy to contribute.


---from the ticket---
Kevin Harwell added a comment - 21/Jul/15 4:55 PM
Supplying an updated patch and submitting it for review would certainly expedite the process. Please see https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process for more information on how to do that.
-----

i think it's very important feature for call center. can you please try upload actual patch to the issue tracker?
it's working perfectly

thank you
marek

Quote:
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Marek Cervenka
=======================================
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sboily at avencall.com
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PostPosted: Fri Aug 14, 2015 1:10 pm    Post subject: [asterisk-users] asterisk queue - skills based routing (patc Reply with quote

Le 2015-08-11 07:39, Marek Cervenka a écrit :

Quote:

---from the ticket---
Kevin Harwell added a comment - 21/Jul/15 4:55 PM
Supplying an updated patch and submitting it for review would certainly expedite the process. Please see https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process for more information on how to do that.
-----

i think it's very important feature for call center. can you please try upload actual patch to the issue tracker?
it's working perfectly


That's interesting to get feedback from dev before to reopen this feature. It's a big patch in the app_queue ... Honestly we switched to asterisk 13 because we working on a queue outside asterisk without app_queue with ARI, and my comprehension of app_queue is "please remove it" Wink.

Maybe you can ask on asterisk-dev mailing a feedback.

Sylvain
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