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[asterisk-users] Customer complains of noise on line I canno

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fons.vanderbeek at 84-...
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PostPosted: Wed Mar 12, 2008 10:48 am    Post subject: [asterisk-users] Customer complains of noise on line I canno Reply with quote

Gyboriy,
Unfortunatly adding timing=1
didn't help, there are still beeps in the conversations...........

any other ideas?
With kind regards
Fons van der Beek


Fons van der Beek schreef:
Quote:
tnx for your help Gryboriy,

I've added
timing=1 to misdn-init.conf

Can i check anything to see if it's ok?
misdn log gives no errors when loading


Thu Mar 6 13:38:55 2008: P[ 4] Got EVENT_FACILITY but we don't have a ch!
Sat Mar 8 07:52:34 2008: P[ 0] -- mISDN Channel Driver Registered --
Sun Mar 9 11:49:46 2008: P[ 0] -- mISDN Channel Driver Registered --
Sun Mar 9 12:09:08 2008: P[ 0] -- mISDN Channel Driver Registered --

Shall i wait and see now what is happening? or can i do something else?



Grygoriy Dobrovolskyy schreef:

Quote:
Ok lets try same way:
add option
timing=1 in misdn-init.conf
see what happens

2008/3/9, Fons van der Beek <fons.vanderbeek at 84-it.com
<mailto:fons.vanderbeek at 84-it.com>>:

I use MiSDN
so



head -n 1 /proc/zaptel/*

gives

head: cannot open `/proc/zaptel/*' for reading: No such file or
directory


Grygoriy Dobrovolskyy schreef:

Quote:
paste output of
head -n 1 /proc/zaptel/*


Quote:
2008/3/9, Fons van der Beek <fons.vanderbeek at 84-it.com
<mailto:fons.vanderbeek at 84-it.com>
Quote:
<mailto:fons.vanderbeek at 84-it.com
<mailto:fons.vanderbeek at 84-it.com>>>:

Quote:

what clock?
rxclock
crystalclock


I currently use

"card=1,0x4"







Quote:
Grygoriy Dobrovolskyy schreef:

Quote:
Well i have installed asterisk on spare system to replace
old one,
Quote:
Quote:
with new tyan motherboard, surprise came when i installed
digium
Quote:
Quote:
fxs/fxo and b410 p, system unstable, random bips on start,
misdn
Quote:
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module Not loading, heh, old system worked on asus p5nd2 sli
without a
Quote:
problem with them. There were 2 reasons why i wanted
change mobo 1:
Quote:
Quote:
chipset on asus card generated too much heat, 2: i had a
new 3ware
Quote:
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controller. So you never know really.

Loud scrathing sound? sometimes a card problem, try on other
hardware.
Quote:

Pci interrupts, also maybe sync problem (you can enable b410
clock in
Quote:
misdn-init.conf)


Also turn off all sound/usb/etc unused devices.



Quote:
2008/3/8, Royce Souther <osgnuru at gmail.com
<mailto:osgnuru at gmail.com>

Quote:
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>

Quote:
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>>>:

Quote:

root at ttyp0[~]# lspci -v -s 01:07.0
pcilib: Cannot open /sys/bus/pci/devices
0000:01:07.0 Communication controller: Tiger Jet
Network Inc.
Quote:
Quote:
Tiger3XX Modem/ISDN interface
Subsystem: Unknown device b1d9:0003
Flags: bus master, medium devsel, latency 32,
IRQ 10
Quote:
Quote:
I/O ports at ac00 [size=256]
Memory at fbfff000 (32-bit, non-prefetchable)
[size=4K]
Quote:
Quote:
Capabilities: [40] Power Management version 2

This is all I know about it. The client bought them
about a
Quote:
month
Quote:
ago and installed them himself then asked me to setup the
Asterisk
Quote:
program for him. The problem motherboard was a four
year old
Quote:
Quote:
Gigabyte with a Promise IDE controller.

The new motherboard that works well is an ASUS but I
don't know
Quote:
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anything else about it.

On Sat, Mar 8, 2008 at 9:09 AM, Steve Totaro
<stotaro at totarotechnologies.com
<mailto:stotaro at totarotechnologies.com>
Quote:
<mailto:stotaro at totarotechnologies.com
<mailto:stotaro at totarotechnologies.com>>

Quote:
Quote:
<mailto:stotaro at totarotechnologies.com
<mailto:stotaro at totarotechnologies.com>

Quote:
<mailto:stotaro at totarotechnologies.com
<mailto:stotaro at totarotechnologies.com>>>> wrote:
Quote:
Quote:

Which revision of the Digium TDM400?

On Sat, Mar 8, 2008 at 10:24 AM, Royce Souther

Quote:
<osgnuru at gmail.com <mailto:osgnuru at gmail.com>
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>

Quote:
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>>> wrote:
Quote:
Quote:
Quote:
IRQ's seem to have been the problem. Thanks Steve
Totaro for
Quote:
that tip.
Quote:

The Digium cards were at the same IRQ as the IDE
controller,
Quote:
I moved the
Quote:
cards and hard drives to a different system and
all is
Quote:
good now.
Quote:
Quote:

Thanks.



On Wed, Feb 27, 2008 at 12:11 PM, Steve Totaro
<stotaro at totarotechnologies.com
<mailto:stotaro at totarotechnologies.com>
Quote:
<mailto:stotaro at totarotechnologies.com
<mailto:stotaro at totarotechnologies.com>>

Quote:
Quote:
<mailto:stotaro at totarotechnologies.com
<mailto:stotaro at totarotechnologies.com>

Quote:
<mailto:stotaro at totarotechnologies.com
<mailto:stotaro at totarotechnologies.com>>>> wrote:
Quote:
Quote:
Quote:
Quote:
Check for IRQ issues, move the card to a
different slot.
Quote:
Quote:
Quote:
Quote:

You could ask permission to record calls so maybe
you can
Quote:
hear the
Quote:
Quote:
sound yourself.

I would then go ahead and swap out cards. I
have had
Quote:
Quote:
TDM400 with bad
Quote:
Quote:
modules and also bad ports on the cards
themselves,
Quote:
so it
Quote:
could a
Quote:
Quote:
hardware issue.

This is what I suspect, especially if you did not
put any
Quote:
surge
Quote:
Quote:
suppression on your telco lines. Usually, at
least
Quote:
in my
Quote:
experience,
Quote:
Quote:
ticks or beeps indicate IRQ, hissing or loud
static
Quote:
Quote:
indicate something
Quote:
Quote:
with/on the board is bad. ALWAYS use surge
suppression on
Quote:
your lines!
Quote:
Quote:

Thanks,
Steve Totaro




On Wed, Feb 27, 2008 at 11:36 AM, Royce Souther

Quote:
<osgnuru at gmail.com <mailto:osgnuru at gmail.com>
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>

Quote:
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>
<mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>>> wrote:
Quote:
Quote:
Quote:
Quote:
Quote:
I have setup a few Asterisk systems for
customers
Quote:
using
Quote:
Digium TDM400
Quote:
cards
Quote:
Quote:
and Aastra phones. No problems with sound
quality
Quote:
at all
Quote:
except at this
Quote:
one
Quote:
Quote:
site.

Every time I try their system I don't hear any
problems
Quote:
but they tell me
Quote:
Quote:
Quote:
that it is really bad. They describe it a a loud
scratching sound.
Quote:
Quote:
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Are there any tests that can be done to
pinpoint the
Quote:
Quote:
problem? Has anyone
Quote:
Quote:
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seen this before? Are there known causes for
this?
Quote:
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