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[asterisk-users] Newbie One-touch Recording: Does not work


 
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PostPosted: Wed Mar 12, 2008 11:39 pm    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

I thought it was quite easy to implement but I cannot get one-touch
recording to work. Here are the changes what I did:

I restarted Asterisk after the change (because reload does not work for
changes in features.conf).
I press *1 on the Polycom IP600 phone to record a conversation but no
new wav file appear in /var/spool/asterisk/monitor or elsewhere.

Any suggestions?

Here is the console log:

-- Accepting call from '298741000' to '98553166' on channel 0/10, span 1
-- Executing [98553166 at default:1] Macro("Zap/10-1",
"stdexten|5166|5166") in new stack
-- Executing [s at macro-stdexten:1] SetMusicOnHold("Zap/10-1", "cpwr") in
new stack
-- Executing [s at macro-stdexten:2] Set("Zap/10-1",
"DYNAMIC_FEATURES=automon") in new stack
-- Executing [s at macro-stdexten:3] Dial("Zap/10-1", "SIP/5166|20|wW") in
new stack
-- Called 5166
-- SIP/5166-0930f2d0 is ringing
-- SIP/5166-0930f2d0 answered Zap/10-1
== Spawn extension (macro-stdexten, s, 3) exited non-zero on 'Zap/10-1'
in macro 'stdexten'
== Spawn extension (macro-stdexten, s, 3) exited non-zero on 'Zap/10-1'
-- Hungup 'Zap/10-1'

extensions.conf

[macro-stdexten];
; Standard extension macro:
; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well
; ${ARG2} - Device(s) to ring
exten => s,1,SetMusicOnHold(cpwr)
exten => s,2,Set(DYNAMIC_FEATURES=automon)
exten => s,3,Dial(SIP/${ARG2},20,wW)
exten => s,4,Goto(s-${DIALSTATUS},1)
exten => s-NOANSWER,1,Voicemail(${ARG1},u)
exten => s-NOANSWER,2,Goto(default,s,1)
exten => s-BUSY,1,Voicemail(${ARG1},b)
exten => s-BUSY,2,Goto(default,s,1)
exten => _s-.,1,Goto(s-NOANSWER,1)
exten => a,1,VoicemailMain(${ARG1})

features.conf

[general]
parkext => 700
parkpos => 701-720
context => parkedcalls
courtesytone = beep
parkedplay = both
parkedmusicclass=cpwr

[featuremap]
automon => *1
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pdhales at optusnet.co...
Guest





PostPosted: Thu Mar 13, 2008 12:09 am    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

Does 'show features' display the correct information?

PaulH
On Thu, 2008-03-13 at 15:39 +1100, Lee, John (Sydney) wrote:
Quote:
I thought it was quite easy to implement but I cannot get one-touch
recording to work. Here are the changes what I did:

I restarted Asterisk after the change (because reload does not work for
changes in features.conf).
I press *1 on the Polycom IP600 phone to record a conversation but no
new wav file appear in /var/spool/asterisk/monitor or elsewhere.

Any suggestions?

Here is the console log:

-- Accepting call from '298741000' to '98553166' on channel 0/10, span 1
-- Executing [98553166 at default:1] Macro("Zap/10-1",
"stdexten|5166|5166") in new stack
-- Executing [s at macro-stdexten:1] SetMusicOnHold("Zap/10-1", "cpwr") in
new stack
-- Executing [s at macro-stdexten:2] Set("Zap/10-1",
"DYNAMIC_FEATURES=automon") in new stack
-- Executing [s at macro-stdexten:3] Dial("Zap/10-1", "SIP/5166|20|wW") in
new stack
-- Called 5166
-- SIP/5166-0930f2d0 is ringing
-- SIP/5166-0930f2d0 answered Zap/10-1
== Spawn extension (macro-stdexten, s, 3) exited non-zero on 'Zap/10-1'
in macro 'stdexten'
== Spawn extension (macro-stdexten, s, 3) exited non-zero on 'Zap/10-1'
-- Hungup 'Zap/10-1'

extensions.conf

[macro-stdexten];
; Standard extension macro:
; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well
; ${ARG2} - Device(s) to ring
exten => s,1,SetMusicOnHold(cpwr)
exten => s,2,Set(DYNAMIC_FEATURES=automon)
exten => s,3,Dial(SIP/${ARG2},20,wW)
exten => s,4,Goto(s-${DIALSTATUS},1)
exten => s-NOANSWER,1,Voicemail(${ARG1},u)
exten => s-NOANSWER,2,Goto(default,s,1)
exten => s-BUSY,1,Voicemail(${ARG1},b)
exten => s-BUSY,2,Goto(default,s,1)
exten => _s-.,1,Goto(s-NOANSWER,1)
exten => a,1,VoicemailMain(${ARG1})

features.conf

[general]
parkext => 700
parkpos => 701-720
context => parkedcalls
courtesytone = beep
parkedplay = both
parkedmusicclass=cpwr

[featuremap]
automon => *1



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pdhales at optusnet.co...
Guest





PostPosted: Thu Mar 13, 2008 12:13 am    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

On our system i got:

Zap/1-1 answered SIP/106-091a2750
-- User hit '*1' to record call. filename: wav|
auto-1205385048-106-0434225491|m

Our dialplan looks like:

_0XXXXXXXXX' => 1. Dial(zap/g1/${EXTEN}||Ww)

(from show dialplan)

PaulH
On Thu, 2008-03-13 at 15:39 +1100, Lee, John (Sydney) wrote:
Quote:
I thought it was quite easy to implement but I cannot get one-touch
recording to work. Here are the changes what I did:

I restarted Asterisk after the change (because reload does not work for
changes in features.conf).
I press *1 on the Polycom IP600 phone to record a conversation but no
new wav file appear in /var/spool/asterisk/monitor or elsewhere.

Any suggestions?

Here is the console log:

-- Accepting call from '298741000' to '98553166' on channel 0/10, span 1
-- Executing [98553166 at default:1] Macro("Zap/10-1",
"stdexten|5166|5166") in new stack
-- Executing [s at macro-stdexten:1] SetMusicOnHold("Zap/10-1", "cpwr") in
new stack
-- Executing [s at macro-stdexten:2] Set("Zap/10-1",
"DYNAMIC_FEATURES=automon") in new stack
-- Executing [s at macro-stdexten:3] Dial("Zap/10-1", "SIP/5166|20|wW") in
new stack
-- Called 5166
-- SIP/5166-0930f2d0 is ringing
-- SIP/5166-0930f2d0 answered Zap/10-1
== Spawn extension (macro-stdexten, s, 3) exited non-zero on 'Zap/10-1'
in macro 'stdexten'
== Spawn extension (macro-stdexten, s, 3) exited non-zero on 'Zap/10-1'
-- Hungup 'Zap/10-1'

extensions.conf

[macro-stdexten];
; Standard extension macro:
; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well
; ${ARG2} - Device(s) to ring
exten => s,1,SetMusicOnHold(cpwr)
exten => s,2,Set(DYNAMIC_FEATURES=automon)
exten => s,3,Dial(SIP/${ARG2},20,wW)
exten => s,4,Goto(s-${DIALSTATUS},1)
exten => s-NOANSWER,1,Voicemail(${ARG1},u)
exten => s-NOANSWER,2,Goto(default,s,1)
exten => s-BUSY,1,Voicemail(${ARG1},b)
exten => s-BUSY,2,Goto(default,s,1)
exten => _s-.,1,Goto(s-NOANSWER,1)
exten => a,1,VoicemailMain(${ARG1})

features.conf

[general]
parkext => 700
parkpos => 701-720
context => parkedcalls
courtesytone = beep
parkedplay = both
parkedmusicclass=cpwr

[featuremap]
automon => *1



_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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Guest






PostPosted: Thu Mar 13, 2008 12:59 am    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

Quote:
Does 'show features' display the correct information?

PaulH
Thanks Paul

*CLI> show features
Builtin Feature Default Current
--------------- ------- -------
Pickup *8 *8
Blind Transfer # #
Attended Transfer
One Touch Monitor *1
Disconnect Call * *
Park Call

Dynamic Feature Default Current
--------------- ------- -------
(none)

Call parking
------------
Parking extension : 700
Parking context : parkedcalls
Parked call extensions: 701-720
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Guest






PostPosted: Thu Mar 13, 2008 1:08 am    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

Quote:
On our system i got:

Zap/1-1 answered SIP/106-091a2750
-- User hit '*1' to record call. filename: wav|
auto-1205385048-106-0434225491|m

Our dialplan looks like:

_0XXXXXXXXX' => 1. Dial(zap/g1/${EXTEN}||Ww)

(from show dialplan)

PaulH

Thanks Paul.
I think the problem is "*1" is being ignored or cannot be transmitted
successfully to Asterisk.

Any other suggestions?
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Guest






PostPosted: Thu Mar 13, 2008 1:22 am    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

Quote:
I think the problem is "*1" is being ignored or cannot be transmitted
successfully to Asterisk.

Finally I resolved the problem.
For some reasons, the "*" and "1" must be pressed pretty quickly
together on the Polycom phone before it can be transmitted successfully
to Asterisk.
I think I cannot deny that I am getting older and older (or more mature
Smile

Does anyone know if that can be tuned?
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pdhales at optusnet.co...
Guest





PostPosted: Thu Mar 13, 2008 1:48 am    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

My guess (from your features) is that the * for disconnect and *1 for
records are clashing - maybe set disconnect to **73 to avoid this.

And - yes, it can be tuned:

;featuredigittimeout = 500 ; Max time (ms) between digits for
; feature activation (default is 500ms)

later,

PaulH
On Thu, 2008-03-13 at 17:22 +1100, Lee, John (Sydney) wrote:
Quote:
Quote:
I think the problem is "*1" is being ignored or cannot be transmitted
successfully to Asterisk.

Finally I resolved the problem.
For some reasons, the "*" and "1" must be pressed pretty quickly
together on the Polycom phone before it can be transmitted successfully
to Asterisk.
I think I cannot deny that I am getting older and older (or more mature
Smile

Does anyone know if that can be tuned?

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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pdhales at optusnet.co...
Guest





PostPosted: Thu Mar 13, 2008 1:55 am    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

Just chatted to one of the guys here - he said that if you set it to a
single DTMF digit, it can be pretty good...anything more, not so
reliable.

PaulH
On Thu, 2008-03-13 at 17:22 +1100, Lee, John (Sydney) wrote:
Quote:
Quote:
I think the problem is "*1" is being ignored or cannot be transmitted
successfully to Asterisk.

Finally I resolved the problem.
For some reasons, the "*" and "1" must be pressed pretty quickly
together on the Polycom phone before it can be transmitted successfully
to Asterisk.
I think I cannot deny that I am getting older and older (or more mature
Smile

Does anyone know if that can be tuned?

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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jsmith at digium.com
Guest





PostPosted: Thu Mar 13, 2008 8:50 am    Post subject: [asterisk-users] Newbie One-touch Recording: Does not work Reply with quote

----- Original Message -----
From: "John Lee (Sydney)" <John.Lee at compuware.com>

Quote:
Does anyone know if that can be tuned?

Sure... go to features.conf, and change the value of the featuredigittimeout option.

---
Jared Smith
Community Relations Manager
Digium, Inc.
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