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[asterisk-users] Telemarketer Torture....


 
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jfinstrom at rhinoequi...
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PostPosted: Sat Mar 15, 2008 10:08 pm    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Anyone have the telemarketer torture prompts? I would seriously like
to revive this.....

- --
James Finstrom

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lyle at lcrcomputer.net
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PostPosted: Sun Mar 16, 2008 8:50 am    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

James Finstrom wrote:
Quote:
Anyone have the telemarketer torture prompts? I would seriously like
to revive this.....

Weasels and Monkeys work well for this.

I put up one extension that uses Monkeysintro then Monkeys and loops.
The other extension uses somethingwrong then weasels and again loops
back around.

I just forward them to one of those two extensions. If callerid worked
more reliably I would automate it. But I get a lot of caller id failures
on my incoming POTS lines, esp when calling in from my cell phone.

Lyle
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g.stewart at horwits.c...
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PostPosted: Sun Mar 16, 2008 9:37 am    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

On Sun, 16 Mar 2008 08:50:50 -0500, Lyle Giese <lyle at lcrcomputer.net> wrote:

Quote:
I just forward them to one of those two extensions. If callerid worked
more reliably I would automate it. But I get a lot of caller id failures
on my incoming POTS lines, esp when calling in from my cell phone.

The way I worked around this problem was to give a passcode to people I want
to hear from even if they conceal CLI.

If an inbound call comes in without CLI (or with CLI but the number is in
my blocklist for that matter), I forward it to a recorded message saying
"Caller ID screening is in operation. Please press 1 if you are an
authorized caller". When the user complies, they're prompted for the
passcode. If it's correct, then the call is forwarded to my extension.

Those I do want to hear from are not just blown off, they have a chance to
get through to me regardless of the screening. Teleslime doesn't, and
they've paid for the call anyway.

--
Godwin Stewart - Horwich IT services
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javickers at solutione...
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PostPosted: Sun Mar 16, 2008 9:55 am    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

James Finstrom wrote:

Quote:
Anyone have the telemarketer torture prompts? I would seriously like to
revive this.....
I created a simple "hold forever" loop, thus:

[tele_loop]
exten => s,1,Answer()
exten => s,2,Set(DEVSTATE(Custom:telepark)=INUSE)
exten => s,3,WaitMusicOnHold(15)
exten => s,4,Wait(1)
exten => s,5,Playback(pls-hold-while-try)
exten => s,6,Wait(0.25)
exten => s,7,Goto,3

exten => h,1,Set(DEVSTATE(Custom:telepark)=NOT_INUSE)
exten => h,n,Hangup()

; If anything goes wrong, quit the loop
exten => i,1,Set(DEVSTATE(Custom:telepark)=NOT_INUSE)
exten => i,n,Hangup()

When I get a call from a telemarketer, I either manually dump them into the
loop (via an extension defined elsewhere) , or I can drop them into it using
CLID. This plays music for 15 seconds, then asks them to wait while we try
to put you through, repeat... The 1 second gap between the music ending &
the announcement beginning is designed to make them think someone's
answered. I may need to tune it up to 2 seconds, I'm not sure yet.

The devstate Custom:telepark is used so I can monitor if someone's in the
loop using a lamp on my phone Smile It's not perfect: the loop can hold an
indefinite number of calls, but the lamp goes out when the first one exits.
Mind you, having the lamp causes its own problems: I tend to find that
instead of getting on with my work (which was the plan), I end up timing how
long they wait until they give up (record: approx. 18 minutes) instead. So
maybe I need to make Asterisk put some tracking information into a database,
so I can just run a report at the end of each day Smile


Cheers,
Ade.

(PS: The pls-hold-while-try is either a standard Asterisk sound, or comes
with the Asterisk-Addons package, I forget which.)
(PPS: I use Asterisk 1.4 with the DEVSTATE patch applied)

No virus found in this outgoing message.
Checked by AVG.
Version: 7.5.519 / Virus Database: 269.21.7/1328 - Release Date: 13/03/2008
11:31
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covici at ccs.covici.com
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PostPosted: Sun Mar 16, 2008 10:10 am    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

I have simply gotten rid of most of the telemarketer calls by simply
making them press 1 or wait to talk to me and they give up almost
always.

on Sunday 03/16/2008 Horwich IT Services (Godwin Stewart)(g.stewart at horwits.co.uk) wrote
Quote:
On Sun, 16 Mar 2008 08:50:50 -0500, Lyle Giese <lyle at lcrcomputer.net> wrote:

Quote:
I just forward them to one of those two extensions. If callerid worked
more reliably I would automate it. But I get a lot of caller id failures
on my incoming POTS lines, esp when calling in from my cell phone.

The way I worked around this problem was to give a passcode to people I want
to hear from even if they conceal CLI.

If an inbound call comes in without CLI (or with CLI but the number is in
my blocklist for that matter), I forward it to a recorded message saying
"Caller ID screening is in operation. Please press 1 if you are an
authorized caller". When the user complies, they're prompted for the
passcode. If it's correct, then the call is forwarded to my extension.

Those I do want to hear from are not just blown off, they have a chance to
get through to me regardless of the screening. Teleslime doesn't, and
they've paid for the call anyway.

--
Godwin Stewart - Horwich IT services

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Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici
covici at ccs.covici.com
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spamsucks2005 at gmail...
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PostPosted: Sun Mar 16, 2008 10:31 am    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

I used to deal easily with telemarketer calls way before I ever got
into asterisk. No hardware, no dial plan, no coding, no recording and
less disk-thrashing than any of the previous systems. I'd just let
them get started, set the phone down and continue what I was doing
before they called.

/r
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lee at datatrakpos.com
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PostPosted: Sun Mar 16, 2008 10:41 am    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

James Finstrom wrote:
Quote:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Anyone have the telemarketer torture prompts? I would seriously like
to revive this.....

- --

I wrote one a while back that uses Cepstral TTS, but the mechanics are simple.

When a telemarketer calls, I say "hmmm, that sounds pretty good, can you hold
for a sec?"

Telemarketer gets transferred to a context that plays a cepstral voice saying
"You have just been added to our Do not call list. Please add us to yours.
Further attempts to contact us from your number are being recorded". Then adds
the CID to a SQLite database and simply hangs up.

The number is stored in a database at that point and if they call again they get
Ceptral William saying "Sorry, you have been added to our do not call database.
"You have been asked previously to place us on your do not call list. Each
attempt to contact us by your number are being recorded and may be used in legal
proceedings." Hang up.

I've only had a couple actually call back. One called back about 6 times and my
guess was that he was showing co-workers/managers the implementation we put in
place or just got a kick out of it. I just shot off a letter to my Attorney
General's office with the log and never heard from them again.

--
Warm Regards,

Lee

"Everything I needed to learn in life, I learned selling encyclopedias door to
door."
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jfinstrom at rhinoequi...
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PostPosted: Sun Mar 16, 2008 11:02 am    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

I realize there are ways of doing it but I am kinda fond of the loops
etc of the telemarketer torture...

For those who are unaware:
http://www.voip-info.org/wiki/view/Asterisk+Telemarketer+Torture

Lee Jenkins wrote:
Quote:
James Finstrom wrote:
Quote:
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Anyone have the telemarketer torture prompts? I would seriously
like to revive this.....

- --

I wrote one a while back that uses Cepstral TTS, but the mechanics
are simple.

When a telemarketer calls, I say "hmmm, that sounds pretty good,
can you hold for a sec?"

Telemarketer gets transferred to a context that plays a cepstral
voice saying "You have just been added to our Do not call list.
Please add us to yours. Further attempts to contact us from your
number are being recorded". Then adds the CID to a SQLite database
and simply hangs up.

The number is stored in a database at that point and if they call
again they get Ceptral William saying "Sorry, you have been added
to our do not call database. "You have been asked previously to
place us on your do not call list. Each attempt to contact us by
your number are being recorded and may be used in legal
proceedings." Hang up.

I've only had a couple actually call back. One called back about 6
times and my guess was that he was showing co-workers/managers the
implementation we put in place or just got a kick out of it. I
just shot off a letter to my Attorney General's office with the log
and never heard from them again.


- --
James Finstrom
Rhino Equipment Corp.
All Rhino products are made in America, 100% Money Back Guarantee,
and have a 5 Year warranty. Quality and Toughness built in!!
Phone: 1-800-785-7073 ~ FAX: +1 (480) 961-1826
IP: asterisk.rhinoequipment.com ~ FWD: 633686

THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY
MATERIAL and is thus for use only by the intended recipient. If you
received
this in error, please contact the sender and delete the email and its
attachments from all computers.

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support at drdos.info
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PostPosted: Sun Mar 16, 2008 12:40 pm    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

James Finstrom wrote:
Quote:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

I realize there are ways of doing it but I am kinda fond of the loops
etc of the telemarketer torture...

Same here, I want to keep them on the line as long as possible, thinking
that they may eventually get to someone. My average loop time has been
around 3 minutes 30 seconds.

Doug


--
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
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drew at oanda.com
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PostPosted: Mon Mar 17, 2008 9:32 am    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

James Finstrom wrote:
Quote:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Anyone have the telemarketer torture prompts? I would seriously like
to revive this.....

- --
James Finstrom

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFH3I8qdloC7YyaIOoRAlAjAJ9Hp+3SS2Z8179HecWIETp4RVDzWQCeMizp
fW2JPZdYl/uxG1ziUwYnHGo=
=QPbv
-----END PGP SIGNATURE-----


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Hi James,

I have a copy of the prompts. Will the list accept attachments?

regards,

Drew

--
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com
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Guest






PostPosted: Mon Mar 17, 2008 1:22 pm    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

It must accept attachments, or we wouldn't get all these HTML messages,
right? I think that's how HTML messages get through is attached Smile
Definitely not sure though.

On another note, I heard a rumor a while back that messages over 40k
might be held for moderation?

Moj

Drew Gibson wrote:
Quote:
James Finstrom wrote:

Quote:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Anyone have the telemarketer torture prompts? I would seriously like
to revive this.....

- --
James Finstrom

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFH3I8qdloC7YyaIOoRAlAjAJ9Hp+3SS2Z8179HecWIETp4RVDzWQCeMizp
fW2JPZdYl/uxG1ziUwYnHGo=
=QPbv
-----END PGP SIGNATURE-----


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Hi James,

I have a copy of the prompts. Will the list accept attachments?

regards,

Drew

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Dean at cognation.net
Guest





PostPosted: Mon Mar 17, 2008 1:43 pm    Post subject: [asterisk-users] Telemarketer Torture.... Reply with quote

Just setup a throwaway site at http://drop.io
Takes 1 minute to setup and can then be allowed for anonomous
downloading for anyone who wants the files.



Regards,

Dean Collins
Cognation Pty Ltd
dean at cognation.net
+1-212-203-4357
+61-2-9016-5642 (Sydney in-dial).
Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Mojo with Horan & Company, LLC
Sent: Monday, 17 March 2008 2:23 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Telemarketer Torture....

It must accept attachments, or we wouldn't get all these HTML
messages,
Quote:
right? I think that's how HTML messages get through is attached Smile
Definitely not sure though.

On another note, I heard a rumor a while back that messages over 40k
might be held for moderation?

Moj

Drew Gibson wrote:
Quote:
James Finstrom wrote:

Quote:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Anyone have the telemarketer torture prompts? I would seriously
like
Quote:
Quote:
Quote:
to revive this.....

- --
James Finstrom

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org


iD8DBQFH3I8qdloC7YyaIOoRAlAjAJ9Hp+3SS2Z8179HecWIETp4RVDzWQCeMiz
p
Quote:
Quote:
fW2JPZdYl/uxG1ziUwYnHGo=
=QPbv
-----END PGP SIGNATURE-----


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Quote:
Quote:
Quote:

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Hi James,

I have a copy of the prompts. Will the list accept attachments?

regards,

Drew




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