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[sonny.rajagopalan at g...]

Hello,

I am running Asterisk 13.6.0 in an AWS instance, and I set it up with Twilio SIP trunk using pjsip_wizard.conf (nice feature!). I see that the calls actually "reach" the PBX, but for some reason, they are not caught by any of my extensions context. 


Here's what I observe when I test this from a non-PBX connected E164 number (a landline), say 555-666-1212. My Twilio number is 777-555-1212


Situation 1:
=========
extensions.conf:


[from-external]
exten => _.,1,Log(WARNING, TWILIO)



[from-internal]
...


Calling 555-666-1212 to Twilio number 777-555-1212:


On Asterisk CLI (core set debug on, logger set level WARNING on):


No logs at all. Call just ends. No friendly message saying why it will hangup.


Situation 2:
===========
extensions.conf:


[from-external]


exten => 17775551212,1,Log(WARNING, TWILIO)
same =>              n,Hangup()


On Asterisk CLI:
Call from 'from-twilio' (UDP:mysillyapp.pstn.twilio.com:5060) to extension '+17775551212' rejected because extension not found in context 'from-external'.



However, clearly, the extension is there (in extensions.conf). The call hangs up, but with Twilio's "The number you dialed is not a working number...." message.


What am I missing here? How do I fix this issue with the call not being "caught" with my extensions.conf?


Any help is appreciated.

[annusfictus at gmail.com]

Hello,

try to change:

exten => 17775551212,1,Log(WARNING, TWILIO)
same =>              n,Hangup()

with:

exten => +17775551212,1,Log(WARNING, TWILIO)
same =>              n,Hangup()


Regards

[sonny.rajagopalan at g...]

Yes, I have tried that too (i.e, exten => +17775551212,1,Log(WARNING, TWILIO)). It does not work and NO error message in CLI.
I have also tried http://orourketech.com/elastix-plus-sign-caller-id-messing-things/ since I first emailed this group, but that does not seem to work either.


Here is my log:


[Dec  2 15:09:28] NOTICE[26464]: res_pjsip_session.c:1920 new_invite: Call from 'from-twilio' (UDP:mysillyApp.pstn.twilio.com:5060) to extension '+17775551212' rejected because extension not found in context 'from-twilio-remove-plus'.
[Dec  2 15:09:29] NOTICE[26464]: res_pjsip_session.c:1920 new_invite: Call from 'from-twilio' (UDP:mysillyApp.pstn.twilio.com:5060) to extension '+17775551212' rejected because extension not found in context 'from-twilio-remove-plus'.
ip-xxxx*CLI> dialplan show from-twilio-remove-plus
[ Context 'from-twilio-remove-plus' created by 'pbx_config' ]
  '_[+1]XXXXXXXXXX' => 1. GotoIf($["${CALLERID(num):0:2}" != "+1"]?noplusatstart) [pbx_config]
                    2. Log(WARNING,TWILIO)                        [pbx_config]
                    3. Set(CALLERID(num)=${CALLERID(num):1})      [pbx_config]
     [noplusatstart] 4. Goto(from-external,${EXTEN},1)             [pbx_config]
ip-xxxx*CLI> dialplan show from-external
[ Context 'from-external' created by 'pbx_config' ]
  '17775551212' =>  1. Log(WARNING,TWILIO)                        [pbx_config]
                    2. Hangup()                                   [pbx_config]






On Wed, Dec 2, 2015 at 9:23 AM, Annus Fictus <annusfictus@gmail.com (annusfictus@gmail.com)> wrote:

[annusfictus at gmail.com]

Maybe is because now it's a different context:

from-twilio-remove-plus

before

from-internal

is right?

regards

El 02/12/2015 a las 10:22, Sonny Rajagopalan escribió:

[sonny.rajagopalan at g...]

Thanks for your quick responses, Annus.

As you can see, in my original post, I forward to context "from-external". I forward to "from-twilio-remove-plus" only to check if http://orourketech.com/elastix-plus-sign-caller-id-messing-things/ will solve my problem. It did not. At no point do I point it to the from-internal context.


On Wed, Dec 2, 2015 at 10:35 AM, Annus Fictus <annusfictus@gmail.com (annusfictus@gmail.com)> wrote:

[amit at avhan.com]

Hi

Your extensions.conf should have +17775551212 extension and not 17775551212

Add + sign before your number. This should solve your issue.



[from-external]
exten => +17775551212,1,Log(WARNING, TWILIO)
same => n,Hangup()


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Thanks & Regards,
Amit Patkar

[sonny.rajagopalan at g...]

Thanks Annus, Amit.

Yes, Amit, the plus sign in front is necessary. I was able to get this to work by changing the codecs that the SIP trunk will use. I had to set up wireshark on my Asterisk instance, gather that it didn't work for a 488 SIP "No acceptable here" message, which led me to discovering the codec problem.


On Thu, Dec 3, 2015 at 12:23 AM, Amit Patkar <amit@avhan.com (amit@avhan.com)> wrote: