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[asterisk-users] Call signalling on BT FeatureLine Compact (


 
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pgudge at gmail.com
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PostPosted: Tue Mar 18, 2008 9:06 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

Hi,

I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
are 3 BT lines connected directly to these ports.

One of the lines has BT FeatureLine Compact and this is the line I am
having problems with, the other 2 lines are working perfectly,
detecting CID, answering incoming calls and placing external calls via
SIP devices.

I am receiving a error log entry:

chan_zap.c: Ring/Off-hook in strange state 6 on channel 1

Incoming calls are detected by asterisk, however answering the SIP
devices does not answer the call, and placing a call via line one does
nothing, just silence.

I contacted BT about it (I know, what was I expecting!) they informed
me that I must use the number 9 to access a external number! I have
asked them to pass it to the technical department to see if they have
any input.

Is there someother signalling I should be using to detect the incoming
calls on a BT FeatureLine? I have tried Groudstart but asterisk fails
to load chan_zap due to:

Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on
channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling
Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1'

Any help, or ideas on what to try?

Thanks

PaulG.
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tzafrir.cohen at xorco...
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PostPosted: Tue Mar 18, 2008 10:03 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

On Tue, Mar 18, 2008 at 02:06:44PM +0000, Paul Goodyear wrote:

Quote:
Is there someother signalling I should be using to detect the incoming
calls on a BT FeatureLine? I have tried Groudstart but asterisk fails
to load chan_zap due to:

Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on
channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling
Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1'

You should configure zaptel.conf the same way (or in 1.6: just configure
zaptel.conf , and use signalling=auto in zapata.conf) . But then again:
really use groundstart?

--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir
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steve.langstaff at cit...
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PostPosted: Tue Mar 18, 2008 10:40 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

Maybe http://www.voipuser.org/forum_topic_1791.html ?

Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
Paul Goodyear
Sent: 18 March 2008 14:07
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Call signalling on BT FeatureLine
Compact (SangomaA200)

Hi,

I have a TrixBox install with a Sangoma A200 and 4 FXO ports,
there are 3 BT lines connected directly to these ports.

One of the lines has BT FeatureLine Compact and this is the
line I am having problems with, the other 2 lines are working
perfectly, detecting CID, answering incoming calls and
placing external calls via SIP devices.

I am receiving a error log entry:

chan_zap.c: Ring/Off-hook in strange state 6 on channel 1

Incoming calls are detected by asterisk, however answering
the SIP devices does not answer the call, and placing a call
via line one does nothing, just silence.

I contacted BT about it (I know, what was I expecting!) they
informed me that I must use the number 9 to access a external
number! I have asked them to pass it to the technical
department to see if they have any input.

Is there someother signalling I should be using to detect the
incoming calls on a BT FeatureLine? I have tried Groudstart
but asterisk fails to load chan_zap due to:

Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested
on channel 1 is FXS Groundstart but line is in FXS Kewlstart
signalling Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to
register channel '1'

Any help, or ideas on what to try?

Thanks

PaulG.

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pgudge at gmail.com
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PostPosted: Tue Mar 18, 2008 11:21 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

Quote:
Why you got
featureline on one line and not the other 2 is odd to me, but that's BT
saledroids for you....

Sorry, this must be me then, I was told that FeatureLine was on the
first line, but I do need to dial 9 for the other two lines, so I
would presume that FeatureLine Compact is on all 3 lines.

Quote:
But before you go any further, I'd suggest going to Argos and getting 1 or
2 standard ?1.99 analogue phones and plugging them in and test the lines
with the phones first

I have had a BT phone plugged into these lines for about 3 week prior
to testing on asterisk, and all the lines are fine. Even the first
line, it rings and answers ok.

If the first line is setup the same as the other lines, and one isn't
working (the first line) but the others are, would this mean there is
a fault on that line?

Thanks,

PaulG.

On Tue, Mar 18, 2008 at 2:50 PM, Gordon Henderson
<gordon+asterisk at drogon.net> wrote:
Quote:

On Tue, 18 Mar 2008, Paul Goodyear wrote:

Quote:
Hi,

I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
are 3 BT lines connected directly to these ports.

One of the lines has BT FeatureLine Compact and this is the line I am
having problems with, the other 2 lines are working perfectly,
detecting CID, answering incoming calls and placing external calls via
SIP devices.

I am receiving a error log entry:

chan_zap.c: Ring/Off-hook in strange state 6 on channel 1

Incoming calls are detected by asterisk, however answering the SIP
devices does not answer the call, and placing a call via line one does
nothing, just silence.

I contacted BT about it (I know, what was I expecting!) they informed
me that I must use the number 9 to access a external number! I have
asked them to pass it to the technical department to see if they have
any input.

Is there someother signalling I should be using to detect the incoming
calls on a BT FeatureLine? I have tried Groudstart but asterisk fails
to load chan_zap due to:

Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on
channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling
Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1'

Any help, or ideas on what to try?

Mark it down to experience.

BT nearly always try to sell featureline on business lines these days.
"Would sir like a 3 of 5 year feature line contract"?

When what you really wanted was just 3 lines in a hunt-group on a single
number (possibly, I don't know exactly what you want)

As for signalling, it's no different on the feature line to any other BT
POTS line, you just need to prefix outgoing calls with '9'. Why you got
featureline on one line and not the other 2 is odd to me, but that's BT
saledroids for you....

So for the dialling issues, I'd suggest a trixbox list/forum to start
with, but if that fails, then you'll need to post your configs here -
zapata.conf, zaptel.conf, etc. to start with, then the dialplan to carry
on with...

But before you go any further, I'd suggest going to Argos and getting 1 or
2 standard ?1.99 analogue phones and plugging them in and test the lines
with the phones first... Just in-case.. Stranger things have been know to
happen.... (Then again, this is BT and I'm now no-longer surprised when
thing's aren't quite to plan...)

Good luck,

Gordon
(Also in the UK, facing similar fristrations with BT at times too!)
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gname2 at bizorg.co.uk
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PostPosted: Wed Mar 19, 2008 3:08 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

On Tue, 18 Mar 2008 14:50:52 +0000 (GMT), Gordon Henderson
<gordon+asterisk at drogon.net> wrote:
Quote:
BT nearly always try to sell featureline on business lines these days.
"Would sir like a 3 of 5 year feature line contract"?

Fair point, Gordon.
But in their defence, I got free installation for Featureline Compact
on 3 yr contract.
So it saved me ???s!
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gname2 at bizorg.co.uk
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PostPosted: Wed Mar 19, 2008 3:17 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

On Tue, 18 Mar 2008 14:06:44 +0000, "Paul Goodyear" <pgudge at gmail.com>
wrote:

Quote:
Hi,

I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
are 3 BT lines connected directly to these ports.

I've just had a quick Google for you and at least one person solved
this by replacing the cable for that port!
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pgudge at gmail.com
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PostPosted: Wed Mar 19, 2008 9:17 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

Yeah, I came accross that post too I think Smile but as above, I already
tried moving the cables round, but no change.

Does anyone have a simular setup and can confirm theirs is fine?

4 Lines
1 x ADSL and Fax
3 x Voice
1 x Voice fails to answer call or dial out (no CID detected either)
2 x Voice work flawlessly

PaulG.
On Wed, Mar 19, 2008 at 8:17 AM, David Quinton <gname2 at bizorg.co.uk> wrote:
Quote:
On Tue, 18 Mar 2008 14:06:44 +0000, "Paul Goodyear" <pgudge at gmail.com>
wrote:


Quote:
Hi,

I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
are 3 BT lines connected directly to these ports.

I've just had a quick Google for you and at least one person solved
this by replacing the cable for that port!




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gordon+asterisk at dro...
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PostPosted: Wed Mar 19, 2008 11:50 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

On Wed, 19 Mar 2008, Paul Goodyear wrote:

Quote:
Yeah, I came accross that post too I think Smile but as above, I already
tried moving the cables round, but no change.

Does anyone have a simular setup and can confirm theirs is fine?

4 Lines
1 x ADSL and Fax
3 x Voice
1 x Voice fails to answer call or dial out (no CID detected either)
2 x Voice work flawlessly

I've a few installs with analogue lines - apart from echo, (OSLEC to the
rescue!) they're all going fine. All TDM400 cards though (One customer
went their own way with a Sangoma card, but they did their own thing and
I've not heard back from them) Most was 3 FXOs and one FXS in one box.
Never had a problem with ADSL lines with a good microfilter fitted. (A few
of my customers are one line bands - single BT line for FAX and ADSL and
emergency out-calls from the PBX with all else going via VoIP)

I stopped using BT to provision new lines though and use a reseller which
bypasses all their efforts to provide me with featureline which with a PBX
really isn't needed...

Gordon
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gname2 at bizorg.co.uk
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PostPosted: Thu Mar 20, 2008 2:44 am    Post subject: [asterisk-users] Call signalling on BT FeatureLine Compact ( Reply with quote

On Wed, 19 Mar 2008 10:10:21 +0000 (GMT), Gordon Henderson
<gordon+asterisk at drogon.net> wrote:

Quote:
Quote:
I got free installation for Featureline Compact
on 3 yr contract.
So it saved me ???s!

Intersting... But shouldn't you be using VoIP for your calls anyway...
Then just one basic BT line, and a business-quality ADSL service, then you
can bypass all that nasty horrible analogy echoy stuff Smile

Problem is that we can only manage a measly 1.5 - 2Mb downstream here
and we've already got ISDN2 for incoming.

Outgoing are via my Trixbox which tries the sequence:
ENUM
SIP (we use Orbtalk)
ISDN
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