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[asterisk-users] Dial your phone and contact phone from within outlook?


 
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RyanT at OscarWinski.com
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PostPosted: Wed Mar 02, 2016 4:23 pm    Post subject: [asterisk-users] Dial your phone and contact phone from with Reply with quote

I am wondering what the best solution is for initiating a call from Outlook Contacts. I imagine something that would start the call from the outlook card (or similar) and then dial the user’s extension and the contact’s phone number and place them in a bridge.

Anyone use something like this?

Travis Ryan
Director of Information Technologies
Oscar Winski Company
2407 North Ninth Street
Lafayette, IN 47905
ryant@oscarwinski.com (ryant@oscarwinski.com)
(765) 742-1102

We're not the IT department....We're the I-TEAM department!
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nrjchnd at gmail.com
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PostPosted: Wed Mar 02, 2016 5:22 pm    Post subject: [asterisk-users] Dial your phone and contact phone from with Reply with quote

Hi Travis, 

Have a look at this: 


http://www.ipcom.at/en/telephony/siptapi/



I have used this in the past to do something similar, unless you have an Exchange Enterprise setup in which case I would suggest exploring unified messaging 


Thanks, 


Neeraj


On Thu, Mar 3, 2016 at 8:22 AM, Ryan, Travis <RyanT@oscarwinski.com (RyanT@oscarwinski.com)> wrote:
Quote:

I am wondering what the best solution is for initiating a call from Outlook Contacts. I imagine something that would start the call from the outlook card (or similar) and then dial the user’s extension and the contact’s phone number and place them in a bridge.
 
Anyone use something like this?
 
Travis Ryan
Director of Information Technologies
Oscar Winski Company
2407 North Ninth Street
Lafayette, IN 47905
ryant@oscarwinski.com (ryant@oscarwinski.com)
(765) [url=tel:742-1102]742-1102[/url]

We're not the IT department....We're the I-TEAM department!
 


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asterisk_list at earth...
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PostPosted: Thu Mar 03, 2016 5:35 am    Post subject: [asterisk-users] Dial your phone and contact phone from with Reply with quote

On Wednesday 02 Mar 2016, Ryan, Travis wrote:
Quote:
I am wondering what the best solution is for initiating a call from Outlook
Contacts. I imagine something that would start the call from the outlook
card (or similar) and then dial the user's extension and the contact's
phone number and place them in a bridge.

Anyone use something like this?

I'm not familiar with Outlook; but I imagine it must have the ability to run
external helper programs, substituting placeholders in the command line with
fields from the contact's database record, to perform actions such as dialling
numbers.

Here, we use Kontact (part of KDE) which definitely has such an ability. So
I configured it to use wget to fire off a request to a CGI script which generates
a call file; then you just click to dial a contact's number, your phone begins
to ring, you answer it and the remote contact's phone begins to ring.

The backend script is fairly simple. We can determine the extension number
nearest to the user from their IP address (the DHCP server is configured
always to offer the same IP address to the same hardware address, so
workstations effectively have static IP addresses), which will be passed to
the script by the Apache server.

If you can fire off a wget request when clicking on a number, you should be good
to go. (You can request a non-existent script at first; the request will show
up in /var/log/apache2/error.log .) If you need help with the script, ask
again Smile

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Note: Originating address only accepts e-mail from list! If replying off-
list, change address to asterisk1list at earthshod dot co dot uk .

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oza.4h07 at gmail.com
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PostPosted: Thu Mar 03, 2016 10:50 am    Post subject: [asterisk-users] Dial your phone and contact phone from with Reply with quote

Is TAPI still available on Windows 10, for instance ?


2016-03-02 23:22 GMT+01:00 Neeraj Chand <nrjchnd@gmail.com (nrjchnd@gmail.com)>:
Quote:
Hi Travis, 

Have a look at this: 


http://www.ipcom.at/en/telephony/siptapi/



I have used this in the past to do something similar, unless you have an Exchange Enterprise setup in which case I would suggest exploring unified messaging 


Thanks, 


Neeraj


On Thu, Mar 3, 2016 at 8:22 AM, Ryan, Travis <RyanT@oscarwinski.com (RyanT@oscarwinski.com)> wrote:


Quote:

I am wondering what the best solution is for initiating a call from Outlook Contacts. I imagine something that would start the call from the outlook card (or similar) and then dial the user’s extension and the contact’s phone number and place them in a bridge.
 
Anyone use something like this?
 
Travis Ryan
Director of Information Technologies
Oscar Winski Company
2407 North Ninth Street
Lafayette, IN 47905
ryant@oscarwinski.com (ryant@oscarwinski.com)
(765) [url=tel:742-1102]742-1102[/url]

We're not the IT department....We're the I-TEAM department!
 




--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users




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_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

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To UNSUBSCRIBE or update options visit:
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