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[asterisk-users] hint status unavailable


 
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sst at sil.at
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PostPosted: Thu Mar 20, 2008 3:32 am    Post subject: [asterisk-users] hint status unavailable Reply with quote

hello,

i am trying to set up a asterisk server (version 1.2.26 by now) with
realtime configuration but the user shouldnt register directly to the
server, instead i have set up a ser registration proxy. Everything works
fine so far, but i can?t use the hint feature. Its possible to subscribe
to a given hint, but the status is allways unavailable and also i dont
get a notify.

Could someone help me finding a solution for this problem? I want to get
notifies for hints where the user isnt registered on the asterisk itself.

Thanks

best regards

Steve Smith

ps: allready posted on Dev lists with the result this isnt a dev- related topic.
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atis at iq-labs.net
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PostPosted: Thu Mar 20, 2008 7:22 am    Post subject: [asterisk-users] hint status unavailable Reply with quote

On 3/20/08, Stefan Schmidt <sst at sil.at> wrote:
Quote:
hello,

i am trying to set up a asterisk server (version 1.2.26 by now) with
realtime configuration but the user shouldnt register directly to the
server, instead i have set up a ser registration proxy. Everything works
fine so far, but i can?t use the hint feature. Its possible to subscribe
to a given hint, but the status is allways unavailable and also i dont
get a notify.

Could someone help me finding a solution for this problem? I want to get
notifies for hints where the user isnt registered on the asterisk itself.

Thanks

best regards

Steve Smith

ps: allready posted on Dev lists with the result this isnt a dev- related topic.


What did you mean by realtime config? Realtime SIP users, realtime dialplan?
If it's just SIP users, you should have some success with
"rtcachefriends=yes" in sip.conf

Regards,
Atis

--
Atis Lezdins,
VoIP Project Manager / Developer,
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835
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davies147 at gmail.com
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PostPosted: Thu Mar 20, 2008 9:04 am    Post subject: [asterisk-users] hint status unavailable Reply with quote

On 20/03/2008, Johansson Olle E <oej at edvina.net> wrote:
Quote:
20 mar 2008 kl. 09.32 skrev Stefan Schmidt:
Quote:
hello,

i am trying to set up a asterisk server (version 1.2.26 by now) with
realtime configuration but the user shouldnt register directly to the
server, instead i have set up a ser registration proxy. Everything
works
fine so far, but i can?t use the hint feature. Its possible to
subscribe
to a given hint, but the status is allways unavailable and also i dont
get a notify.

Could someone help me finding a solution for this problem? I want to
get
notifies for hints where the user isnt registered on the asterisk
itself.


That is something we all want, but it doesn't work now unless you add
a third party software. I haven't seen anything that solves the issue,
but have
a few ideas.

The question here is how should one asterisk be able to know anything
about
devices it doesn't control? It's a pbx, not an artificial intelligence
software.

There is work going on in the development group to make it possible
to apply a message bus between Asterisk servers so that Asterisk
servers can share call states. When that is up and running and tested,
it will be part of a future Asterisk release.

So the answer in short is "not possible today", "maybe tomorrow"

Regards,
/olle

Perhaps in a similar thread, is it possible to somehow SET the state
of a hint from the dialplan? Perhaps a bit like:
Set(${ChanIsAvail(hint,234)}=Busy)
or perhaps have a pseudo-device facility where you can add it to the
end of the hint list to "hint-the-hint". Something like:

exten => 234,hint,SIP/myphone&PSEUDO/234
exten => *78,1,ChanAvailIs(PSEUDO/234,Busy)
exten => *791,ChanAvailIs(PSEUDO/234,Unknown)

This could be very useful for presence indication.

Cheers,
Steve
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atis at iq-labs.net
Guest





PostPosted: Thu Mar 20, 2008 9:35 am    Post subject: [asterisk-users] hint status unavailable Reply with quote

On 3/20/08, Steve Davies <davies147 at gmail.com> wrote:
Quote:
On 20/03/2008, Johansson Olle E <oej at edvina.net> wrote:
Quote:
20 mar 2008 kl. 09.32 skrev Stefan Schmidt:
Quote:
hello,

i am trying to set up a asterisk server (version 1.2.26 by now) with
realtime configuration but the user shouldnt register directly to the
server, instead i have set up a ser registration proxy. Everything
works
fine so far, but i can?t use the hint feature. Its possible to
subscribe
to a given hint, but the status is allways unavailable and also i dont
get a notify.

Could someone help me finding a solution for this problem? I want to
get
notifies for hints where the user isnt registered on the asterisk
itself.


That is something we all want, but it doesn't work now unless you add
a third party software. I haven't seen anything that solves the issue,
but have
a few ideas.

The question here is how should one asterisk be able to know anything
about
devices it doesn't control? It's a pbx, not an artificial intelligence
software.

There is work going on in the development group to make it possible
to apply a message bus between Asterisk servers so that Asterisk
servers can share call states. When that is up and running and tested,
it will be part of a future Asterisk release.

So the answer in short is "not possible today", "maybe tomorrow"

Regards,
/olle


Perhaps in a similar thread, is it possible to somehow SET the state
of a hint from the dialplan? Perhaps a bit like:
Set(${ChanIsAvail(hint,234)}=Busy)
or perhaps have a pseudo-device facility where you can add it to the
end of the hint list to "hint-the-hint". Something like:

exten => 234,hint,SIP/myphone&PSEUDO/234
exten => *78,1,ChanAvailIs(PSEUDO/234,Busy)
exten => *791,ChanAvailIs(PSEUDO/234,Unknown)

This could be very useful for presence indication.

Huh, this hint & hint would be useful for queues with local channel &
state_interface too.. i think some general usage way could be added to
allow combining of device states.

Regards,
Atis

--
Atis Lezdins,
VoIP Project Manager / Developer,
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835
Back to top
Guest






PostPosted: Thu Mar 20, 2008 9:51 am    Post subject: [asterisk-users] hint status unavailable Reply with quote

Quote:
Quote:

Perhaps in a similar thread, is it possible to somehow SET the state
of a hint from the dialplan? Perhaps a bit like:
Set(${ChanIsAvail(hint,234)}=Busy)
or perhaps have a pseudo-device facility where you can add
it to the
Quote:
end of the hint list to "hint-the-hint". Something like:

exten => 234,hint,SIP/myphone&PSEUDO/234
exten => *78,1,ChanAvailIs(PSEUDO/234,Busy)
exten => *791,ChanAvailIs(PSEUDO/234,Unknown)

This could be very useful for presence indication.

Huh, this hint & hint would be useful for queues with local channel &
state_interface too.. i think some general usage way could be added to
allow combining of device states.

Regards,
Atis


Machinations with func_devstate is the droid you're looking for.
However, there is an issue with the current use of state_interface in
app_queue where it is required to have a '/' character in it (obviously
would for Channels, but custom device states are of the form
Custom:yourdevicestate). I've worked around it, but I've been meaning
to file a bug report about it.

Anyway, have a look at that. It is being used successfully by us (in
1.4, with Russell's backported func_devstate and custom changes to fix
the aforementioned issue).

Regards,
- Brad
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