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[asterisk-users] VoiceMail - Allow * for only some users


 
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andrew.ruthven at cata...
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PostPosted: Thu Jul 21, 2016 4:23 pm    Post subject: [asterisk-users] VoiceMail - Allow * for only some users Reply with quote

Hey,

I have free calling to between DDIs and cellphones on our group plan. I
figure it'd be nice to allow staff with those cellphones to be able to
forward callers to their VoiceMail to their cellphones using the *
feature.

I have a standard extension macro that has VoiceMail support.
So far I've done this by duplicating the standard extension macro, and
adding this rule (where ARG1 is the extension):

  exten => a,1,Goto(vmfwd,${ARG1},1)

Then in the vmfwd context I have rules like this (I need to set the
CALLERID(number) so our SIP provider accepts the call):

  ; Andrew Ruthven
  exten => 7231,1,Set(CALLERID(number)=yyy)
  exten => 7231,n,Goto(pstn,xxx,1)

Which is working nicely. But, I thought, can I simplify this and just
have one macro?

So I've tried doing the following to fold it into my standard extension
macro:

1) Tried using a/_7231 but that didn't match (well, it was worth a try)
2) exten => a,1,Goto(vmfwd,${ARG1},1) works for calls to my extension,
but if I disable the 7231 rules in vmfwd, I get:

  [2016-07-22 09:01:07.691] WARNING[11488][C-00000420]: pbx.c:6646
__ast_pbx_run: Channel 'SIP/192.168.43.254-0000005a' sent to invalid
extension but no invalid handler: context,exten,priority=vmfwd,7231,1

  and the call hangs up, not a very nice user experience.

The second option could work, as long as the user lands back into
VoiceMail if there is no valid extension. I thought about using GoSub,
but how do I get the caller back into VoiceMail?

I've done a bunch of searching for this, but haven't found any general
solutions. Is it possible to do what I'm trying to achieve, or is there
a better approach?

This is Asterisk 11.13.

Cheers,
Andrew

--

Andrew Ruthven, Wellington, New Zealand
MIITP, CITPNZ

At work: andrew.ruthven@catalyst.net.nz
At home: andrew@etc.gen.nz
Card : http://qr.catalyst.net.nz/907675e1
Cloud : NZs only real cloud - https://catalyst.net.nz/cloud
GPG fpr: C603 FC4E 600F 1CEC D1C8 D97C 4B53 D931 E4D3 E863
LCA2016: LCA By the Bay, Geelong, AU - lca2016.linux.org





--
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johnkiniston at gmail.com
Guest





PostPosted: Thu Jul 21, 2016 4:54 pm    Post subject: [asterisk-users] VoiceMail - Allow * for only some users Reply with quote

I think you almost have it.


In your vmfwd context have a wildcard match that sends the caller back to the originating voicemail and then define specific extensions that are allowed to forward.




[vmfwd]

exten => _XXXX,1,Voicemail(box@context,option)

 same =>          n,Hangup


; Andrew Ruthven
exten => 7231,1,Set(CALLERID(number)=yyy)
same =>         n,Goto(pstn,xxx,1)


On Thu, Jul 21, 2016 at 2:23 PM, Andrew Ruthven <andrew.ruthven@catalyst.net.nz (andrew.ruthven@catalyst.net.nz)> wrote:
Quote:
Hey,

I have free calling to between DDIs and cellphones on our group plan. I
figure it'd be nice to allow staff with those cellphones to be able to
forward callers to their VoiceMail to their cellphones using the *
feature.

I have a standard extension macro that has VoiceMail support.
So far I've done this by duplicating the standard extension macro, and
adding this rule (where ARG1 is the extension):

  exten => a,1,Goto(vmfwd,${ARG1},1)

Then in the vmfwd context I have rules like this (I need to set the
CALLERID(number) so our SIP provider accepts the call):

  ; Andrew Ruthven
  exten => 7231,1,Set(CALLERID(number)=yyy)
  exten => 7231,n,Goto(pstn,xxx,1)

Which is working nicely. But, I thought, can I simplify this and just
have one macro?

So I've tried doing the following to fold it into my standard extension
macro:

1) Tried using a/_7231 but that didn't match (well, it was worth a try)
2) exten => a,1,Goto(vmfwd,${ARG1},1) works for calls to my extension,
but if I disable the 7231 rules in vmfwd, I get:

  [2016-07-22 09:01:07.691] WARNING[11488][C-00000420]: pbx.c:6646
__ast_pbx_run: Channel 'SIP/192.168.43.254-0000005a' sent to invalid
extension but no invalid handler: context,exten,priority=vmfwd,7231,1

  and the call hangs up, not a very nice user experience.

The second option could work, as long as the user lands back into
VoiceMail if there is no valid extension. I thought about using GoSub,
but how do I get the caller back into VoiceMail?

I've done a bunch of searching for this, but haven't found any general
solutions. Is it possible to do what I'm trying to achieve, or is there
a better approach?

This is Asterisk 11.13.

Cheers,
Andrew

--

Andrew Ruthven, Wellington, New Zealand
MIITP, CITPNZ

At work: andrew.ruthven@catalyst.net.nz (andrew.ruthven@catalyst.net.nz)
At home: andrew@etc.gen.nz (andrew@etc.gen.nz)
Card   : http://qr.catalyst.net.nz/907675e1
Cloud  : NZs only real cloud - https://catalyst.net.nz/cloud
GPG fpr: C603 FC4E 600F 1CEC D1C8  D97C 4B53 D931 E4D3 E863
LCA2016: LCA By the Bay, Geelong, AU - lca2016.linux.org





--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

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To UNSUBSCRIBE or update options visit:
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--
A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.
---Heinlein
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andrew.ruthven at cata...
Guest





PostPosted: Thu Jul 21, 2016 11:16 pm    Post subject: [asterisk-users] VoiceMail - Allow * for only some users Reply with quote

Hi John,

Ah ha!  Excellent. That works.

Now for a further tweak, in my stdexten I set voicemail_option with
with b or u, as appropriate and use ${voicemail_option) instead of
option in the call to Voicemail below so the correct prompt is used.

Thank you!

On Thu, 2016-07-21 at 14:53 -0700, John Kiniston wrote:
Quote:
I think you almost have it.

In your vmfwd context have a wildcard match that sends the caller
back to the originating voicemail and then define specific extensions
that are allowed to forward.


[vmfwd]
exten => _XXXX,1,Voicemail(box@context,option)
 same =>          n,Hangup

; Andrew Ruthven
exten => 7231,1,Set(CALLERID(number)=yyy)
same =>         n,Goto(pstn,xxx,1)

On Thu, Jul 21, 2016 at 2:23 PM, Andrew Ruthven <andrew.ruthven@catal
yst.net.nz> wrote:
Quote:
Hey,

I have free calling to between DDIs and cellphones on our group
plan. I
figure it'd be nice to allow staff with those cellphones to be able
to
forward callers to their VoiceMail to their cellphones using the *
feature.

I have a standard extension macro that has VoiceMail support.
So far I've done this by duplicating the standard extension macro,
and
adding this rule (where ARG1 is the extension):

  exten => a,1,Goto(vmfwd,${ARG1},1)

Then in the vmfwd context I have rules like this (I need to set the
CALLERID(number) so our SIP provider accepts the call):

  ; Andrew Ruthven
  exten => 7231,1,Set(CALLERID(number)=yyy)
  exten => 7231,n,Goto(pstn,xxx,1)

Which is working nicely. But, I thought, can I simplify this and
just
have one macro?

So I've tried doing the following to fold it into my standard
extension
macro:

1) Tried using a/_7231 but that didn't match (well, it was worth a
try)
2) exten => a,1,Goto(vmfwd,${ARG1},1) works for calls to my
extension,
but if I disable the 7231 rules in vmfwd, I get:

  [2016-07-22 09:01:07.691] WARNING[11488][C-00000420]: pbx.c:6646
__ast_pbx_run: Channel 'SIP/192.168.43.254-0000005a' sent to
invalid
extension but no invalid handler:
context,exten,priority=vmfwd,7231,1

  and the call hangs up, not a very nice user experience.

The second option could work, as long as the user lands back into
VoiceMail if there is no valid extension. I thought about using
GoSub,
but how do I get the caller back into VoiceMail?

I've done a bunch of searching for this, but haven't found any
general
solutions. Is it possible to do what I'm trying to achieve, or is
there
a better approach?

This is Asterisk 11.13.

Cheers,
Andrew

--

Andrew Ruthven, Wellington, New Zealand
MIITP, CITPNZ

At work: andrew.ruthven@catalyst.net.nz
At home: andrew@etc.gen.nz
Card   : http://qr.catalyst.net.nz/907675e1
Cloud  : NZs only real cloud - https://catalyst.net.nz/cloud
GPG fpr: C603 FC4E 600F 1CEC D1C8  D97C 4B53 D931 E4D3 E863
LCA2016: LCA By the Bay, Geelong, AU - lca2016.linux.org





--
___________________________________________________________________
__
-- Bandwidth and Colocation Provided by http://www.api-digital.com
--
New to Asterisk? Join us for a live introductory webinar every
Thurs:
               http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users



--

Andrew Ruthven, Wellington, New Zealand
MIITP, CITPNZ

At work: andrew.ruthven@catalyst.net.nz
At home: andrew@etc.gen.nz
Card : http://qr.catalyst.net.nz/907675e1
Cloud : NZs only real cloud - https://catalyst.net.nz/cloud
GPG fpr: C603 FC4E 600F 1CEC D1C8 D97C 4B53 D931 E4D3 E863
LCA2016: LCA By the Bay, Geelong, AU - lca2016.linux.org





--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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