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[asterisk-users] Metaswitch caller ID passing

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jeff at jeff.net
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Posted: Fri Aug 05, 2016 8:05 am Post subject: [asterisk-users] Metaswitch caller ID passing

Hi, I am dealing with a telco that has recently upgraded from a DMS100 switch to a "Metaswitch", and our PRI no longer passes foreign caller ID information, i.e. if I place an outbound call with specific caller ID information not associated with the PRI, it gets replaced with the PRI's primary phone number. This is a bit of a problem for follow-me services, which end up showing the PRI's primary phone number instead of the original caller's phone number. I know this isn't a "metaswitch" forum, but can anyone point me in a direction of some metaswitch documentation or know what the option is in a metaswitch to allow foreign caller ID information? The telco engineers are still struggling with this new switch, and I am not sure they understand or appreciate my urgency in getting this resolved! Cheers, -- j -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users

dk at donkelly.biz
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Posted: Fri Aug 05, 2016 8:53 am Post subject: [asterisk-users] Metaswitch caller ID passing

Is this your Astribank installation? Xorcom may have an answer. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeff LaCoursiere Sent: Friday, August 5, 2016 8:05 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] Metaswitch caller ID passing Hi, I am dealing with a telco that has recently upgraded from a DMS100 switch to a "Metaswitch", and our PRI no longer passes foreign caller ID information, i.e. if I place an outbound call with specific caller ID information not associated with the PRI, it gets replaced with the PRI's primary phone number. This is a bit of a problem for follow-me services, which end up showing the PRI's primary phone number instead of the original caller's phone number. I know this isn't a "metaswitch" forum, but can anyone point me in a direction of some metaswitch documentation or know what the option is in a metaswitch to allow foreign caller ID information? The telco engineers are still struggling with this new switch, and I am not sure they understand or appreciate my urgency in getting this resolved! Cheers, -- j -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users

jeff at jeff.net
Guest

Posted: Sat Aug 06, 2016 8:49 am Post subject: [asterisk-users] Metaswitch caller ID passing

This did get resolved on the carrier side - thank to all who pointed me
towards documentation and suggestions. The Metaswitch has an option
"Caller Number Connected Line ID Screening" which was set to "owned".
Changing this to "valid format" allowed my asterisk instances to send
foreign caller ID information and it was accepted.

Cheers,

j

On 08/05/2016 09:05 AM, Jeff LaCoursiere wrote:

Quote:

Hi,

I am dealing with a telco that has recently upgraded from a DMS100
switch to a "Metaswitch", and our PRI no longer passes foreign caller
ID information, i.e. if I place an outbound call with specific caller
ID information not associated with the PRI, it gets replaced with the
PRI's primary phone number.

This is a bit of a problem for follow-me services, which end up
showing the PRI's primary phone number instead of the original
caller's phone number.

I know this isn't a "metaswitch" forum, but can anyone point me in a
direction of some metaswitch documentation or know what the option is
in a metaswitch to allow foreign caller ID information? The telco
engineers are still struggling with this new switch, and I am not sure
they understand or appreciate my urgency in getting this resolved!

Cheers,

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

johng at motorolasolut...
Guest

Posted: Mon Aug 08, 2016 4:32 pm Post subject: [asterisk-users] Metaswitch caller ID passing

At 08:05 AM 8/5/2016, you wrote:

Quote:

Hi,

I am dealing with a telco that has recently upgraded from a DMS100 switch to a "Metaswitch", and our PRI no longer passes foreign caller ID information, i.e. if I place an outbound call with specific caller ID information not associated with the PRI, it gets replaced with the PRI's primary phone number.

This is a bit of a problem for follow-me services, which end up showing the PRI's primary phone number instead of the original caller's phone number.

I know this isn't a "metaswitch" forum, but can anyone point me in a direction of some metaswitch documentation or know what the option is in a metaswitch to allow foreign caller ID information? The telco engineers are still struggling with this new switch, and I am not sure they understand or appreciate my urgency in getting this resolved!

Cheers,

--
j

I found this which may be helpful:
This is controlled on the PBX object under the "CAlling Number / Connect Line ID Screening" option. By default this is set to "Owned DN" which allow's only DID's, DISA's, and the PBX Object DN. For customers that are forwarding calls through their PBX and request to pass the original calling number we typically change the option to "Valid Format".
John

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
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To UNSUBSCRIBE or update options visit:
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