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[Freeswitch-users] Horizontally scaling mod_callcenter


 
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nathan at robotics.net
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PostPosted: Tue Apr 27, 2021 10:14 am    Post subject: [Freeswitch-users] Horizontally scaling mod_callcenter Reply with quote

We are currently using FreeSWITCH mod_callcenter for live video agents. It's working well, but recently we have been asked to greatly scale the number of queues and agents to the point where we will need many FreeSWITCH boxes to support them. 

Based on the documentation and posts I have read mdo_callcenter does NOT support multiple instances with a shared database. So what is the best practice to scale?

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nathan stratton
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dujinfang at gmail.com
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PostPosted: Fri Apr 30, 2021 9:31 pm    Post subject: [Freeswitch-users] Horizontally scaling mod_callcenter Reply with quote

use signalwire.com probably the easiest way Wink


On Tue, Apr 27, 2021 at 11:13 PM Nathan Stratton <nathan@robotics.net (nathan@robotics.net)> wrote:

Quote:
We are currently using FreeSWITCH mod_callcenter for live video agents. It's working well, but recently we have been asked to greatly scale the number of queues and agents to the point where we will need many FreeSWITCH boxes to support them. 

Based on the documentation and posts I have read mdo_callcenter does NOT support multiple instances with a shared database. So what is the best practice to scale?

Quote:
<>
nathan stratton





_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com (sales@freeswitch.com)
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
https://freeswitch.com



--
About: http://about.me/dujinfang
Blog: http://www.dujinfang.com
Proj:  http://www.freeswitch.org.cn
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nathan at robotics.net
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PostPosted: Sat May 01, 2021 7:43 pm    Post subject: [Freeswitch-users] Horizontally scaling mod_callcenter Reply with quote

cute
Quote:
<>
nathan stratton






On Fri, Apr 30, 2021 at 9:59 PM Seven Du <dujinfang@gmail.com (dujinfang@gmail.com)> wrote:

Quote:
use signalwire.com probably the easiest way Wink


On Tue, Apr 27, 2021 at 11:13 PM Nathan Stratton <nathan@robotics.net (nathan@robotics.net)> wrote:

Quote:
We are currently using FreeSWITCH mod_callcenter for live video agents. It's working well, but recently we have been asked to greatly scale the number of queues and agents to the point where we will need many FreeSWITCH boxes to support them. 

Based on the documentation and posts I have read mdo_callcenter does NOT support multiple instances with a shared database. So what is the best practice to scale?

Quote:
<>
nathan stratton





_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com (sales@freeswitch.com)
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
https://freeswitch.com



--
About: http://about.me/dujinfang
Blog: http://www.dujinfang.com
Proj:  http://www.freeswitch.org.cn

_________________________________________________________________________

The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
Build your next product on our scalable cloud platform.

Join our online community to chat in real time https://signalwire.community

Professional FreeSWITCH Services
sales@freeswitch.com (sales@freeswitch.com)
https://freeswitch.com

Official FreeSWITCH Sites
https://freeswitch.com/oss
https://freeswitch.org/confluence
https://cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org (FreeSWITCH-users@lists.freeswitch.org)
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
https://freeswitch.com
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