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[matthew at brightfire.net]

I'm trying to use a commercial AMD license I just acquired for a server
and it doesn't work. Both freeswitch and the license server are running
but freeswitch complains about not being able to contact the license
server when I run amd_info ...

root     25644  0.5  0.7 1256492 29580 ?       S<l  11:38 0:01
/usr/local/freeswitch/bin/freeswitch -nc
freeswi+ 25733  0.0  0.0  11056  1060 ?        S<s  11:38 0:00
freeswitch_licence_server

freeswitch@...> amd_info
Can't contact licence server.

If I kill the freeswitch_licence_server and launch it manually, I get
this message instead ...

freeswitch@...> amd_info
Unrecognised resource AMD/0
Can't contact licence server.

[root@... mgrooms]# uname -a
Linux voip-dev.cn.bf 3.10.0-1160.36.2.el7.x86_64 #1 SMP Wed Jul 21
11:57:15 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

[root@... mgrooms]# cat /etc/redhat-release
CentOS Linux release 7.9.2009 (Core)

I'm running this host with both both selinux and firewall disabled. I
also contacted supprt@ signalwire but no one is responding. Is the
product I just purchased still supported?

-Matthew


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[brian at freeswitch.com]

What distro are you on? if you upgrade and start the license server and you see it NOT say it found licenses chances are you need to re-activate your license as they'll be signed with a new key, which took place almost three years ago at this point.

/b




On Tue, Sep 7, 2021 at 1:29 PM Matthew Grooms <matthew@brightfire.net (matthew@brightfire.net)> wrote:

[brian at freeswitch.com]

Matthew,

Have you downloaded the latest binary and done a reactivation?


/b




On Tue, Sep 7, 2021 at 1:13 PM Matthew Grooms <matthew@brightfire.net (matthew@brightfire.net)> wrote:

[brian at freeswitch.com]

Where did you download the binary from?



On Tue, Sep 7, 2021 at 1:36 PM Matthew Grooms <matthew@brightfire.net (matthew@brightfire.net)> wrote:

[brian at freeswitch.com]

https://files.freeswitch.org/g729/fs-latest-installer


Install this please.  Those should have dashes in the binary names, I did that when we changed the keys.


/b'


On Tue, Sep 7, 2021 at 1:42 PM Brian West <brian@freeswitch.com (brian@freeswitch.com)> wrote:

[brian at freeswitch.com]

Yep, those are all wrong.

On Tue, Sep 7, 2021 at 1:40 PM Matthew Grooms <matthew@brightfire.net (matthew@brightfire.net)> wrote:

[matthew at brightfire.net]

I installed the most recent version of the commercial modules that I could find. Can you please point me to the location that I should be using? Also, can you point me at documentation that discusses the reactivation procedure?
-Matthew
On 9/7/2021 1:21 PM, Brian West wrote:

[matthew at brightfire.net]

[root@... ~]# history | grep wget | grep free
501 wget https://files.freeswitch.org/g729/fs-latest-installer

[root@... ~]# ls -la /usr/sbin/freeswitch_licence_server
-rwxr-xr-x 1 root root 780216 Sep 2 18:20 /usr/sbin/freeswitch_licence_server

[root@... ~]# md5sum /usr/sbin/freeswitch_licence_server
ec7df64ed56a68436b5570d3a3ea8164 /usr/sbin/freeswitch_licence_server

-Matthew
On 9/7/2021 1:37 PM, Brian West wrote:

[matthew at brightfire.net]

Interesting. That's the same URL as I had in the history output I pasted into my previous email ...

[root@... ~]# history | grep wget | grep free
501 wget https://files.freeswitch.org/g729/fs-latest-installer

It's possible that the underscore version was copied in from an older freeswitch commercial binary. Doesn't explain why freeswitch was starting the old copy vs the new copy with dashes in it's name. In any case, my AMD license count appears correct now ...

freeswitch@...> amd_info
AMD license available => 4
AMD license allocated => 0

Feel free to close case #00020604 that I was never contacted about.

Thanks,

-Matthew
On 9/7/2021 1:43 PM, Brian West wrote:

[matthew at brightfire.net]

As I mentioned in the orginal email, I'm on ...
CentOS Linux release 7.9.2009 (Core)

3 years ago? The license I'm trying to use was purchased and activated 5 days ago on Sept 2nd 2021.
-Matthew
On 9/7/2021 1:33 PM, Brian West wrote: