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[markmorreny at gmail.com]

Hi,
Sorry to resend the same question. This mail is just to add a few bits of
details:

When I tried to join the "support" queue, I get
L RealTime: Retrieve SQL: SELECT * FROM queue_member_table WHERE interface
LIKE '%' AND queue_name = 'Support' ORDER BY interface
[Mar 29 10:01:52] WARNING[6203]: app_queue.c:3939 queue_exec: Unable to join
queue 'Support'

In "show queue". it looks like the queue is set up fine:

*CLI> show queue
Support has 0 calls (max unlimited) in 'ringall' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
102 (realtime) (Invalid) has taken no calls yet
101 (realtime) (Invalid) has taken no calls yet
No Callers

Comp-Sales has 0 calls (max unlimited) in 'ringall' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
Agent/1001 (Unavailable) has taken no calls yet
Agent/1002 (Unavailable) has taken no calls yet
Agent/1003 (Unavailable) has taken no calls yet
No Callers
What is the problem? Is this due to the (invalide) status? I did not do
the AgentCallbackLogin cuz I don't know how to get it to work with realtime
queue ( there is no realtime agent ). Could anyone please help me out?

Your help will be greatly appreciated.

Thanks,
Mark
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