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[asterisk-users] Had it with Dell Garbage - HP Question

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michiel at vanbaak.info
Guest

Posted: Sat Mar 29, 2008 4:24 am Post subject: [asterisk-users] Had it with Dell Garbage - HP Question

On 02:34, Sat 29 Mar 08, Al Baker wrote:

Quote:

Helps a bunch !!!
One follow up question - out of all of your possible choices for the OS
how did you pick *Debian*.
I 'm not saying is bad, I just know nothing about the particular disto.
and and very curious what
it brought to the table that made you pick over say *RedHat* - where you
can *buy support *or *SUSE* - where you can *buy support*. My fear from
hell is that I' get 50 or 60 of these boxes in, start having kernel
panics, and have no damn body to help except the folks on mailing lists.
Mind you these are often really smart people, very generously giving of
their time, but not quite the say as a manned/paid support organization.

I choose Debian because I was already using it.
And because there are people out there that can help me.

I dont want the support from suse or redhat because they
wont help me when running anything that's not in their
repositories.

For example, if I install zaptel from source, your support
contract with them is void.

I also really like the Open and Free mindset of Debian.

Quote:

Thx for sharing !!!

Michiel van Baak wrote:

Quote:

On 08:02, Thu 27 Mar 08, Al Baker wrote:

Quote:

How do you get notifications ?
Is this thru one of the add on packages HP sells for the box ? Which One ?
Could you be more specific about what you mean by a "recovery CD"
and hod do you get console access below multi used to do "recovery ??

What is "integrated ILO BIOS Access" sounds cool.

What O/S you usin and what made you pick it ?

What kind and how many RAIDS are you using. The HP site gave like 8
different RAID controllers and like 20 CPUs to chose from. How did you
chose ?

Thx for sharing !!!

I'm not the op, but sending a reply anyways.

The notifications come from the HP tools you can download
for free from their website.

The recovery cd is probably a selfmade installer for their
setup. At least that's what we have.

the ILO stuff is to give you access to the box like you were
sitting right in front of it with a physical keyboard and
monitor, but over IP.
You can boot the machine, access the cd in your local
machine etc, even if the box is on the other side of the
moon.

We use Debian. HP even supports it on their DL380 boxen.

We use the P400 raid controller. Setup RAID5 with 3 disks.
CPU we use right now is the Intel E5405

Hope this helps a bit.

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--

Michiel van Baak
michiel at vanbaak.eu
http://michiel.vanbaak.eu
GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x71C946BD

"Why is it drug addicts and computer aficionados are both called users?"

stotaro at totarotechn...
Guest

Posted: Sat Mar 29, 2008 4:35 am Post subject: [asterisk-users] Had it with Dell Garbage - HP Question

On Sat, Mar 29, 2008 at 5:24 AM, Michiel van Baak <michiel at vanbaak.info> wrote:

Quote:

On 02:34, Sat 29 Mar 08, Al Baker wrote:

Quote:

Thx for sharing !!!

Michiel van Baak wrote:

Quote:

On 08:02, Thu 27 Mar 08, Al Baker wrote:

Quote:

Kernel panics are usually caused by a change. Just change it back,
whether that is a hardware or software configuration. Could be bad
RAM too, but the logs should shed light on what the issue is
"Hopefully".

Anyways, I have been lucky enough not to have a kernel panic in quite
a long time (whatever flavor, in fact, the last time was trying to
install a TDM400P in a Dell 1435), I wish I could say that for
Asterisk core dumping...

Just go with the flavor you like and if support is a huge concern, buy
ABE and take the support role off your hands (as long as you are using
Digium products).

Thanks,
Steve Totaro

dwright at d2-tech.com
Guest

Posted: Sat Mar 29, 2008 8:09 am Post subject: [asterisk-users] Had it with Dell Garbage - HP Question

Yup.....Trixbox.

-D

________________________________

From: asterisk-users-bounces at lists.digium.com on behalf of Al Baker
Sent: Sat 3/29/2008 2:40 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Had it with Dell Garbage - HP Question

How did you chose "Centos", versus Red Hat, Suse, Debian, ?
Was there some key feature it offered that the others didn't ?
Cost ?

Darren Wright wrote:

Quote:

Notifications can be done either thru SNMP traps or SMTP. Insight
Manager is free from HP, but any SNMP trapper can work with alerts.

The recovery CD is just a build that reloads the majority of the system
with a static ip. We backup off site to one of our servers via FTP.

ILO access is an integrated IP KVM. So you can see the machine boot,
get virtual media access, etc.

O/S is CentOS.

For smaller systems, RAID 1, and for larger DL380 based systems 0+1

-D

Quote:

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Al Baker
Sent: Thursday, March 27, 2008 8:02 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Had it with Dell Garbage - HP Question

How do you get notifications ?
Is this thru one of the add on packages HP sells for the box ? Which

One

Quote:

?
Could you be more specific about what you mean by a "recovery CD"
and hod do you get console access below multi used to do "recovery ??

What is "integrated ILO BIOS Access" sounds cool.

What O/S you usin and what made you pick it ?

What kind and how many RAIDS are you using. The HP site gave like 8
different RAID controllers and like 20 CPUs to chose from. How did

you

Quote:

chose ?

Thx for sharing !!!

Darren Wright wrote:

Quote:

One of the major reasons we use DL320 / DL380's is the ease of

swapping

Quote:

drives, and the integrated ILO BIOS level access. We can support

remote

Quote:

sites with ease.

Quote:

If a drive dies we get a notification, a new one is sent and a non-

techie can replace it with guidance. No onsite visit. That is

worth

Quote:

potentially thousands of dollars.

Quote:

We also leave a recovery CD there that can be inserted if we need to

rebuild the system remotely. Never had to, but it's worked in the

lab.

Quote:

-D

This message was sent from D2 Technology, INC.

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Quote:

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Quote:

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bwentdg at pipeline.com
Guest

Posted: Sun Mar 30, 2008 11:05 pm Post subject: [asterisk-users] Had it with Dell Garbage - HP Question

Could you elaborate a bit more on :
"For example, if I install zaptel from source, your support contract
with them is void."

Does this mean it is impossible to run Asterisk on Vendor Supported
versions of RedHat or Suse ?

Thanks

Michiel van Baak wrote:

Quote:

On 02:34, Sat 29 Mar 08, Al Baker wrote:

Quote:

bwentdg at pipeline.com
Guest

Posted: Mon Mar 31, 2008 12:04 am Post subject: [asterisk-users] Had it with Dell Garbage - HP Question

"There are people who will support your Debian / Centos / whatever boxes."

If it is OK to ask on a non-commercial list, do you have a list of
reliable O/S support folks.
By this I mean companies with a support staff, as opposed to a really
bright and talented guy
who does it between classes in school.
Historically our projects were on big HP iron with HP-UX support from HP

THX

Tzafrir Cohen wrote:

Quote:

On Sat, Mar 29, 2008 at 02:34:36AM -0400, Al Baker wrote:

Quote:

What exactly is supported?

Specifically, RHEL does not include Zaptel. And is not likely to include
the kernel Zaptel modules until Zaptel comes closer to mainline kernel.

SLES includes a Zaptel package of its own. 1.2.4 .

Will they support a system that has unsupported kernel code?

What is the alternative? buy support elsewhere. There are people who
will support your Debian / Centos / whatever boxes. With RHEL and SuSE
you have to buy support. With Debian it is optional.

michiel at vanbaak.info
Guest

Posted: Mon Mar 31, 2008 1:23 am Post subject: [asterisk-users] Had it with Dell Garbage - HP Question

On 00:05, Mon 31 Mar 08, Al Baker wrote:

Quote:

Installing zaptel from source means you use a kernel module
that is not tested/supported by RedHat/Suse.
So if you call them for support they wont help you unless
you unload this module and then reproduce the problem.

Quote:

Thanks

Michiel van Baak wrote:

Quote:

On 02:34, Sat 29 Mar 08, Al Baker wrote:

Quote:

tzafrir.cohen at xorco...
Guest

Posted: Mon Mar 31, 2008 1:36 am Post subject: [asterisk-users] Had it with Dell Garbage - HP Question

On Mon, Mar 31, 2008 at 01:04:53AM -0400, Al Baker wrote:

Quote:

Now that you mention HP:

http://hp.com/go/debian

--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir

drew at oanda.com
Guest

Posted: Tue Apr 01, 2008 1:07 pm Post subject: [asterisk-users] Had it with Dell Garbage - HP Question

My own "fear from hell" is having to call tech support!

My personal experience is that I get better support, faster, from
mailing lists than from a "paid for" tech support. If it's a common
failure, Google will get you there faster than you can dial 1-800. If
it's more unusual, the "paid for " techie won't have it in his script
and you will have to wait to be "escalated". If it actually requires
some real troubleshooting skills and/or brain power, your mailing list
buddies will be far more interested in helping you than an underpaid,
under-challenged help line dweeb who just wishes it was Friday already.

The idea that "paid for" or "at least there's a neck to choke" support
is better is just FUD.

BTW the original IBM phrase was Fear, Uncertainty and DEATH (not the
P.C. "Doubt", which is redundant).

regards,

Drew
Al Baker wrote:

Quote:

On 08:02, Thu 27 Mar 08, Al Baker wrote:

Quote:

--
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com

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