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[asterisk-users] Call deflection on ISDN PRI in Sweden


 
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creslin at digium.com
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PostPosted: Fri Mar 28, 2008 10:38 am    Post subject: [asterisk-users] Call deflection on ISDN PRI in Sweden Reply with quote

Hanna Wallin wrote:
Quote:
Hello List!



We're having trouble making call deflection on ISDN PRI. We would like to transfer a call to an external extension but keeping the callerid of the caller so it can be presented to the receiver of the transferred call.

At the time we're using Zaptel 1.4.5.1, Asterisk 1.4.11 and Digium hardware TE420B. We've ordered the service (CD) from the phone company.



The zapata.conf file inlcludes:

Transfer= yes

Facilityenable=yes

Callerid=asreceived



In extensions.conf we try to transfer a call to an external extension as: Transfer(ZAP/g0/ xxxxxxxx) but that fails with the ${TRANSFERSTATUS} = UNSUPPORTED.



Ideas anyone? We would really appreciate it!


That supplementary service (CD) is not supported in libpri right now, so
that would be the reason why it doesn't work. The Transfer()
application is for analog lines, IIRC.

--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.
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joakimsen at gmail.com
Guest





PostPosted: Fri Mar 28, 2008 2:41 pm    Post subject: [asterisk-users] Call deflection on ISDN PRI in Sweden Reply with quote

*CLI> show application Transfer

-= Info about application 'Transfer' =-

[Synopsis]
Transfer caller to remote extension

[Description]
Transfer([Tech/]dest[|options]): Requests the remote caller be transferred
to a given destination. If TECH (SIP, IAX2, LOCAL etc) is used, only
an incoming call with the same channel technology will be transfered.
Note that for SIP, if you transfer before call is setup, a 302 redirect
SIP message will be returned to the caller.

The result of the application will be reported in the TRANSFERSTATUS
channel variable:
SUCCESS Transfer succeeded
FAILURE Transfer failed
*** UNSUPPORTED Transfer unsupported by channel driver ***
So what you need to do is use app_dial instead of app_transfer.
Everything else should be able to remain the same.

On Fri, Mar 28, 2008 at 4:25 AM, Hanna Wallin
<Hanna.Wallin at pocketmobile.se> wrote:
Quote:




Hello List!



We're having trouble making call deflection on ISDN PRI. We would like to
transfer a call to an external extension but keeping the callerid of the
caller so it can be presented to the receiver of the transferred call.

At the time we're using Zaptel 1.4.5.1, Asterisk 1.4.11 and Digium hardware
TE420B. We've ordered the service (CD) from the phone company.



The zapata.conf file inlcludes:

Transfer= yes

Facilityenable=yes

Callerid=asreceived



In extensions.conf we try to transfer a call to an external extension as:
Transfer(ZAP/g0/ xxxxxxxx) but that fails with the ${TRANSFERSTATUS} =
UNSUPPORTED.



Ideas anyone? We would really appreciate it!





Kind regards,



Hanna









Hanna Wallin
System Development

Direct: +46 (0)8 736 77 29
Mobile: +46 (0)73 414 13 38
Fax: +46 (0)8 736 77 91
E-mail: hanna.wallin at pocketmobile.se



PocketMobile Communications AB
Wenner-Gren Center
Sveav?gen 168, 3 tr
113 46 Stockholm

Nordic web page: www.pocketmobile.se
International web page: www.pocketmobileworld.com


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Hanna.Wallin at pocket...
Guest





PostPosted: Wed Apr 02, 2008 10:33 am    Post subject: [asterisk-users] Call deflection on ISDN PRI in Sweden Reply with quote

Thanks Matthew!
Now I can start looking for a workaround Wink

/hanna

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matthew
Fredrickson
Sent: den 28 mars 2008 16:39
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Call deflection on ISDN PRI in Sweden

Hanna Wallin wrote:
Quote:
Hello List!



We're having trouble making call deflection on ISDN PRI. We would like
to transfer a call to an external extension but keeping the callerid of
the caller so it can be presented to the receiver of the transferred
call.
Quote:

At the time we're using Zaptel 1.4.5.1, Asterisk 1.4.11 and Digium
hardware TE420B. We've ordered the service (CD) from the phone company.
Quote:



The zapata.conf file inlcludes:

Transfer= yes

Facilityenable=yes

Callerid=asreceived



In extensions.conf we try to transfer a call to an external extension
as: Transfer(ZAP/g0/ xxxxxxxx) but that fails with the ${TRANSFERSTATUS}
= UNSUPPORTED.
Quote:



Ideas anyone? We would really appreciate it!


That supplementary service (CD) is not supported in libpri right now, so

that would be the reason why it doesn't work. The Transfer()
application is for analog lines, IIRC.

--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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Hanna.Wallin at pocket...
Guest





PostPosted: Wed Apr 02, 2008 10:35 am    Post subject: [asterisk-users] Call deflection on ISDN PRI in Sweden Reply with quote

Thanks for your answer.

I've found out that the zaptel drivers don't support Call Deflection at the moment and in Sweden the callerid can be set to anything different than the phonenumber of the caller.

Have to find a workaround Smile

/hanna
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Andreas van dem Helge
Sent: den 28 mars 2008 20:42
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Call deflection on ISDN PRI in Sweden

*CLI> show application Transfer

-= Info about application 'Transfer' =-

[Synopsis]
Transfer caller to remote extension

[Description]
Transfer([Tech/]dest[|options]): Requests the remote caller be transferred
to a given destination. If TECH (SIP, IAX2, LOCAL etc) is used, only
an incoming call with the same channel technology will be transfered.
Note that for SIP, if you transfer before call is setup, a 302 redirect
SIP message will be returned to the caller.

The result of the application will be reported in the TRANSFERSTATUS
channel variable:
SUCCESS Transfer succeeded
FAILURE Transfer failed
*** UNSUPPORTED Transfer unsupported by channel driver ***


So what you need to do is use app_dial instead of app_transfer.
Everything else should be able to remain the same.

On Fri, Mar 28, 2008 at 4:25 AM, Hanna Wallin
<Hanna.Wallin at pocketmobile.se> wrote:
Quote:




Hello List!



We're having trouble making call deflection on ISDN PRI. We would like to
transfer a call to an external extension but keeping the callerid of the
caller so it can be presented to the receiver of the transferred call.

At the time we're using Zaptel 1.4.5.1, Asterisk 1.4.11 and Digium hardware
TE420B. We've ordered the service (CD) from the phone company.



The zapata.conf file inlcludes:

Transfer= yes

Facilityenable=yes

Callerid=asreceived



In extensions.conf we try to transfer a call to an external extension as:
Transfer(ZAP/g0/ xxxxxxxx) but that fails with the ${TRANSFERSTATUS} =
UNSUPPORTED.



Ideas anyone? We would really appreciate it!





Kind regards,



Hanna









Hanna Wallin
System Development

Direct: +46 (0)8 736 77 29
Mobile: +46 (0)73 414 13 38
Fax: +46 (0)8 736 77 91
E-mail: hanna.wallin at pocketmobile.se



PocketMobile Communications AB
Wenner-Gren Center
Sveav?gen 168, 3 tr
113 46 Stockholm

Nordic web page: www.pocketmobile.se
International web page: www.pocketmobileworld.com


_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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