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ira at extrasensory.com
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PostPosted: Fri Apr 04, 2008 9:19 pm    Post subject: [asterisk-users] SellVOIP Reply with quote

I was quite surprised to find a message in my in box from SellVOIP a
day or two ago. It indicated I was running out of credit which was a
surprise as I thought they'd gone under a large number of months
back. So I ran upstairs, added their entry back to sip.conf,
uncommented a couple of lines in extensions.conf and I'm again using
sellvoip to make outgoing calls.

The reason I was running out of credit is they were charging me for a
DID I had not been using since they went off line, but a message to
support and 8 hours or so later I had all my credit back and a nice
message explaining how the mistake had happened. So for anyone who
had a problem with them, you should probably go and check to see if
you still have credit.

Ira
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stotaro at totarotechn...
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PostPosted: Fri Apr 04, 2008 11:42 pm    Post subject: [asterisk-users] SellVOIP Reply with quote

On Fri, Apr 4, 2008 at 10:19 PM, Ira <ira at extrasensory.com> wrote:
Quote:
I was quite surprised to find a message in my in box from SellVOIP a
day or two ago. It indicated I was running out of credit which was a
surprise as I thought they'd gone under a large number of months
back. So I ran upstairs, added their entry back to sip.conf,
uncommented a couple of lines in extensions.conf and I'm again using
sellvoip to make outgoing calls.

The reason I was running out of credit is they were charging me for a
DID I had not been using since they went off line, but a message to
support and 8 hours or so later I had all my credit back and a nice
message explaining how the mistake had happened. So for anyone who
had a problem with them, you should probably go and check to see if
you still have credit.

Ira

Common practice is to check every bill. Withing the last month, I
have found two several hundred dollar "mistakes" on Credit Card and
Checking account. I am nos sure if companies are charging extra to
make up for the economy slow down or they are genuine mistakes, but I
have never had these issues in the past besides a mistake here and
there over the course of a year..

Thanks,
Steve Totaro
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ira at extrasensory.com
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PostPosted: Sat Apr 05, 2008 3:03 am    Post subject: [asterisk-users] SellVOIP Reply with quote

At 09:42 PM 4/4/2008, you wrote:
Quote:
Common practice is to check every bill. Withing the last month, I
have found two several hundred dollar "mistakes" on Credit Card and
Checking account. I am nos sure if companies are charging extra to
make up for the economy slow down or they are genuine mistakes, but I
have never had these issues in the past besides a mistake here and
there over the course of a year..

Good advice, but that wasn't what my message was about. They're a
VOIP provider that I thought went out of business months ago or maybe
a year ago with $13 of credit on my account. Today they re-appeared
and my $13 is still there. Likely that's true for others too.

Ira
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stotaro at totarotechn...
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PostPosted: Sat Apr 05, 2008 4:09 pm    Post subject: [asterisk-users] SellVOIP Reply with quote

Reminds me of my NuFone experience.

On 4/5/08, Tom Lynn <tom at tomlynn.com> wrote:
Quote:
Well, my $21 is still there and all of my calls are being "declined."

Over a year ago, I requested a refund and regardless of all promises that I
would receive one, Jed never followed through. I'd use up the credit if the
calls would only complete.

On Sat, Apr 5, 2008 at 1:03 AM, Ira <ira at extrasensory.com> wrote:

Quote:
At 09:42 PM 4/4/2008, you wrote:
Quote:
Common practice is to check every bill. Withing the last month, I
have found two several hundred dollar "mistakes" on Credit Card and
Checking account. I am nos sure if companies are charging extra to
make up for the economy slow down or they are genuine mistakes, but I
have never had these issues in the past besides a mistake here and
there over the course of a year..

Good advice, but that wasn't what my message was about. They're a
VOIP provider that I thought went out of business months ago or maybe
a year ago with $13 of credit on my account. Today they re-appeared
and my $13 is still there. Likely that's true for others too.

Ira


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ira at extrasensory.com
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PostPosted: Sun Apr 06, 2008 1:29 am    Post subject: [asterisk-users] SellVOIP Reply with quote

At 01:50 PM 4/5/2008, you wrote:
Quote:
Well, my $21 is still there and all of my calls are being "declined."

Over a year ago, I requested a refund and regardless of all promises
that I would receive one, Jed never followed through. I'd use up
the credit if the calls would only complete.

Well, keep trying as I'm currently using them for all my outgoing calls.

Ira
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