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[asterisk-users] screeching noise on zap channels


 
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asterisk at coltect.no...
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PostPosted: Mon Apr 07, 2008 7:17 am    Post subject: [asterisk-users] screeching noise on zap channels Reply with quote

I have been working on a system where sometimes the users get a horrible
screeching noise that gets louder, typically as a call is hung up.

The system has 2 analog astribank channels with 8 FXO and 56 FXS ports, and
2 SIP phones, Asterisk 1.4.18, Zaptel 1.4.9.2. It is using the oslec echo
canceller.

In my testing, I have only experienced it on hang up of a call, but some of
the users say they have heard it at other times. It sounds like feedback
building up. The Receptionist said she had taken about 40 calls this
morning, and had only heard it once.

Because of the nature of the noise I have heard, I suspect something with
the echo cancelling, but I have no idea where to start looking. Maybe it
would just be easier/quicker to try a different echo canceller.

There is no noticable echo during conversations.

No one has heard the noise between the 2 sip phones, but as it seems
intermittent, this may be irrelevant.

Any hints as to how to track this noise down ?

Thanks,
Col
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stotaro at totarotechn...
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PostPosted: Mon Apr 07, 2008 7:28 am    Post subject: [asterisk-users] screeching noise on zap channels Reply with quote

On Mon, Apr 7, 2008 at 8:17 AM, Col Ferguson <asterisk at coltect.no-ip.com> wrote:
Quote:
I have been working on a system where sometimes the users get a horrible
screeching noise that gets louder, typically as a call is hung up.

The system has 2 analog astribank channels with 8 FXO and 56 FXS ports, and
2 SIP phones, Asterisk 1.4.18, Zaptel 1.4.9.2. It is using the oslec echo
canceller.

In my testing, I have only experienced it on hang up of a call, but some of
the users say they have heard it at other times. It sounds like feedback
building up. The Receptionist said she had taken about 40 calls this
morning, and had only heard it once.

Because of the nature of the noise I have heard, I suspect something with
the echo cancelling, but I have no idea where to start looking. Maybe it
would just be easier/quicker to try a different echo canceller.

There is no noticable echo during conversations.

No one has heard the noise between the 2 sip phones, but as it seems
intermittent, this may be irrelevant.

Any hints as to how to track this noise down ?

Thanks,
Col


Start by turning off echo can on your zap channels. I have setup many
analog FXI systems that never needed echo can.

Thanks,
Steve Totaro
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tzafrir.cohen at xorco...
Guest





PostPosted: Mon Apr 07, 2008 7:36 am    Post subject: [asterisk-users] screeching noise on zap channels Reply with quote

On Mon, Apr 07, 2008 at 10:17:33PM +1000, Col Ferguson wrote:
Quote:
I have been working on a system where sometimes the users get a horrible
screeching noise that gets louder, typically as a call is hung up.

The system has 2 analog astribank channels with 8 FXO and 56 FXS ports, and
2 SIP phones, Asterisk 1.4.18, Zaptel 1.4.9.2. It is using the oslec echo
canceller.

Fixed in zaptel 1.2/1.4 SVN (or in the
http://updates.xorcom.com/astribank/src/zaptel-1.4.9.2.xpp.r5566.tar.gz
)

--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir
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asterisk at coltect.no...
Guest





PostPosted: Mon Apr 07, 2008 7:42 am    Post subject: [asterisk-users] screeching noise on zap channels Reply with quote

----- Original Message -----
From: "Steve Totaro" <stotaro at totarotechnologies.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Monday, April 07, 2008 10:28 PM
Subject: Re: [asterisk-users] screeching noise on zap channels
Quote:
On Mon, Apr 7, 2008 at 8:17 AM, Col Ferguson <asterisk at coltect.no-ip.com>
wrote:
Quote:
Quote:
I have been working on a system where sometimes the users get a horrible
screeching noise that gets louder, typically as a call is hung up.

The system has 2 analog astribank channels with 8 FXO and 56 FXS ports,
and
Quote:
Quote:
2 SIP phones, Asterisk 1.4.18, Zaptel 1.4.9.2. It is using the oslec
echo
Quote:
Quote:
canceller.

In my testing, I have only experienced it on hang up of a call, but
some of
Quote:
Quote:
the users say they have heard it at other times. It sounds like
feedback
Quote:
Quote:
building up. The Receptionist said she had taken about 40 calls this
morning, and had only heard it once.

Because of the nature of the noise I have heard, I suspect something
with
Quote:
Quote:
the echo cancelling, but I have no idea where to start looking. Maybe
it
Quote:
Quote:
would just be easier/quicker to try a different echo canceller.

There is no noticable echo during conversations.

No one has heard the noise between the 2 sip phones, but as it seems
intermittent, this may be irrelevant.

Any hints as to how to track this noise down ?

Thanks,
Col


Start by turning off echo can on your zap channels. I have setup many
analog FXI systems that never needed echo can.

Thanks,
Steve Totaro


Thanks Steve,
I suppose that would be a good place to start testing.

Col


Quote:
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No virus found in this incoming message.
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11:12 AM
Quote:

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stotaro at totarotechn...
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PostPosted: Mon Apr 07, 2008 7:44 am    Post subject: [asterisk-users] screeching noise on zap channels Reply with quote

On Mon, Apr 7, 2008 at 8:36 AM, Tzafrir Cohen <tzafrir.cohen at xorcom.com> wrote:
Quote:
On Mon, Apr 07, 2008 at 10:17:33PM +1000, Col Ferguson wrote:
Quote:
I have been working on a system where sometimes the users get a horrible
screeching noise that gets louder, typically as a call is hung up.

The system has 2 analog astribank channels with 8 FXO and 56 FXS ports, and
2 SIP phones, Asterisk 1.4.18, Zaptel 1.4.9.2. It is using the oslec echo
canceller.

Fixed in zaptel 1.2/1.4 SVN (or in the
http://updates.xorcom.com/astribank/src/zaptel-1.4.9.2.xpp.r5566.tar.gz
)

--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir


Was it a function of echo cancellation?

Thanks,
Steve Totaro
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asterisk at coltect.no...
Guest





PostPosted: Mon Apr 07, 2008 7:47 am    Post subject: [asterisk-users] screeching noise on zap channels Reply with quote

Thanks Tzafrir,
I will try that.

Cheers,
Col
----- Original Message -----
From: "Tzafrir Cohen" <tzafrir.cohen at xorcom.com>
To: <asterisk-users at lists.digium.com>
Sent: Monday, April 07, 2008 10:36 PM
Subject: Re: [asterisk-users] screeching noise on zap channels


Quote:
On Mon, Apr 07, 2008 at 10:17:33PM +1000, Col Ferguson wrote:
Quote:
I have been working on a system where sometimes the users get a horrible
screeching noise that gets louder, typically as a call is hung up.

The system has 2 analog astribank channels with 8 FXO and 56 FXS ports,
and
Quote:
Quote:
2 SIP phones, Asterisk 1.4.18, Zaptel 1.4.9.2. It is using the oslec
echo
Quote:
Quote:
canceller.

Fixed in zaptel 1.2/1.4 SVN (or in the
http://updates.xorcom.com/astribank/src/zaptel-1.4.9.2.xpp.r5566.tar.gz
)

--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users


--
No virus found in this incoming message.
Checked by AVG.
Version: 7.5.519 / Virus Database: 269.22.8/1362 - Release Date: 4/6/2008
11:12 AM
Quote:

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tzafrir.cohen at xorco...
Guest





PostPosted: Mon Apr 07, 2008 8:08 am    Post subject: [asterisk-users] screeching noise on zap channels Reply with quote

On Mon, Apr 07, 2008 at 08:44:50AM -0400, Steve Totaro wrote:

Quote:
Was it a function of echo cancellation?

A case that was not handled well with echo cancellation in previous
versions.

http://svn.digium.com/view/zaptel?view=rev&revision=4013

--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir
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