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astmattf at gmail.com
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 Posted: Mon Apr 14, 2008 12:54 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
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On 4/14/08, Eugen Soare <eugen.soare at gmail.com> wrote:
| Quote: |
I'm glad so much has been sent about on the thread I create (bloated ego
head>  ) It has gotten my curiosity up.
What is VICIDIAL?
Is it Public Domain?
Pay for Software?
What's it all about? (not looking for all the features, maybe I should put
my understanding of it's functions and people can correct me.)
It seems to be a software product that can handle call centers, be they in
coming our out going calls. Has modules to take credit cards / and is
customizable so that added functionality can be written.
This is been very interesting!
es
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Hello,
VICIDIAL is call center software for Asterisk. It is designed around
Asterisk, not compiled into Asterisk. VICIDIAL takes a different
approach to the call center application from how Asterisk inbound
Queues/Agents does it, since it uses Meetme rooms to house the agents
allowing for more consistency across versions of Asterisk as well as a
lot more flexibility in terms of features. The agent web interface is
an AJAX application that will run well in most modern web browsers on
computers with a PIII 500MHz or higher.
With VICIDIAL you can do inbound/outbound/blended call handling and
there are all sorts of features for call handling and agent functions.
The latest VICIDIAL release is GPLv2, but for future major releases we
are moving to the AGPLv2. VICIDIAL is free as in cost and speech.
There are currently well over 400 companies using VICIDIAL in over 40
countries(unconfirmed survey results show over 700 company users, with
over 17,000 seats total) and the agent interface is available in 9
languages.
Hope that helps. For more info go to:
http://astguiclient.sourceforge.net/vicidial.html
MATT--- |
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jra at baylink.com
Guest
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| Posted: Mon Apr 14, 2008 1:04 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
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On Mon, Apr 14, 2008 at 01:54:22PM -0400, Matt Florell wrote:
| Quote: | With VICIDIAL you can do inbound/outbound/blended call handling and
there are all sorts of features for call handling and agent functions.
The latest VICIDIAL release is GPLv2, but for future major releases we
are moving to the AGPLv2. VICIDIAL is free as in cost and speech.
|
I noticed you had gone Affero. Could you expand on that decision, if
you have a moment? What's the difference between the two licenses, did
you consider GPLv3, and what's your situation on contributed code?
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin) |
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astmattf at gmail.com
Guest
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| Posted: Mon Apr 14, 2008 1:47 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
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On 4/14/08, Jay R. Ashworth <jra at baylink.com> wrote:
| Quote: | On Mon, Apr 14, 2008 at 01:54:22PM -0400, Matt Florell wrote:
| Quote: | With VICIDIAL you can do inbound/outbound/blended call handling and
there are all sorts of features for call handling and agent functions.
The latest VICIDIAL release is GPLv2, but for future major releases we
are moving to the AGPLv2. VICIDIAL is free as in cost and speech.
|
I noticed you had gone Affero. Could you expand on that decision, if
you have a moment? What's the difference between the two licenses, did
you consider GPLv3, and what's your situation on contributed code?
|
We finally decided we would be going to AGPLv2 for our next major
release due to a few hosted service providers out there that were
altering the code to VICIDIAL, offering "VICIDIAL hosted" and not
contributing their changes back to the project. And under the GPL they
have every right to do this as long as the code is not installed on a
client-owned machine or transferred to a client. This is known as the
GPL-ASP-loophole. AGPL just closes that loophole and says that any
customer of a hosted service like that has the right to the source
code too.
We have not done enough research on GPLv3 yet to want to move to it,
and a lot of other GPLv2 projects are staying put as well for the time
being.
As for contributed code, we require a statement of "this is my code
and the project can use it and redistribute it" from the author.
Nothing very detailed at the moment because there are not many code
contributors and the project is entirely GPL-based and is not
dual-licensed.
MATT--- |
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astmattf at gmail.com
Guest
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| Posted: Mon Apr 14, 2008 1:48 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
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On 4/14/08, Eugen Soare <eugen.soare at gmail.com> wrote:
| Quote: |
Matt.
Thanks for the reply and Link. That should get me started looking at
that. Unfortunately, coming from the Nortel world. It may take some time to
get up to speed on things. The hardest part (as I see it) is getting
hardware/software instructions on setting up and then maybe connecting to
someone elses box to play around with the integration of different sites.
This looks like a good Fall/Winter project. Need to remodel the basement
now. Anyway, I think that's a little off list.
oops. It looks like there is a link on the web-page of the link that
you sent, that provides a "startup from scratch! COOL!
Thanks again.
Eugen
|
Ah yes, my monster SCRATCH_INSTALL document
If you run into any problems, please check out our very active VICIDIAL Forums:
http://www.eflo.net/VICIDIALforum/index.php
Good luck!
MATT--- |
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jra at baylink.com
Guest
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| Posted: Mon Apr 14, 2008 2:08 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
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On Mon, Apr 14, 2008 at 02:48:38PM -0400, Matt Florell wrote:
| Quote: | Ah yes, my monster SCRATCH_INSTALL document
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And (why the hell *not* stick my neck out I'm planning some work
on the wiki to merge that and the newer documentation from SVN into
sort of an Administrator's Manual in the next, oh, say, month or two.
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin) |
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jra at baylink.com
Guest
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| Posted: Mon Apr 14, 2008 2:10 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
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On Mon, Apr 14, 2008 at 02:47:12PM -0400, Matt Florell wrote:
| Quote: | On 4/14/08, Jay R. Ashworth <jra at baylink.com> wrote:
| Quote: | On Mon, Apr 14, 2008 at 01:54:22PM -0400, Matt Florell wrote:
| Quote: | With VICIDIAL you can do inbound/outbound/blended call handling and
there are all sorts of features for call handling and agent functions.
The latest VICIDIAL release is GPLv2, but for future major releases we
are moving to the AGPLv2. VICIDIAL is free as in cost and speech.
|
I noticed you had gone Affero. Could you expand on that decision, if
you have a moment? What's the difference between the two licenses, did
you consider GPLv3, and what's your situation on contributed code?
|
We finally decided we would be going to AGPLv2 for our next major
release due to a few hosted service providers out there that were
altering the code to VICIDIAL, offering "VICIDIAL hosted" and not
contributing their changes back to the project. And under the GPL they
have every right to do this as long as the code is not installed on a
client-owned machine or transferred to a client. This is known as the
GPL-ASP-loophole. AGPL just closes that loophole and says that any
customer of a hosted service like that has the right to the source
code too.
|
Ok; that's what I *thought* Affero's change was, but it's kind of hard
to tell from the actual license...
| Quote: | We have not done enough research on GPLv3 yet to want to move to it,
and a lot of other GPLv2 projects are staying put as well for the time
being.
|
I'm not really fond of it myself.
| Quote: | As for contributed code, we require a statement of "this is my code
and the project can use it and redistribute it" from the author.
Nothing very detailed at the moment because there are not many code
contributors and the project is entirely GPL-based and is not
dual-licensed.
|
Yeah; I was just worried about someone getting pissy about your
relicensing from GPL to AGPL. Not that I expect it or anything...
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin) |
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astmattf at gmail.com
Guest
|
| Posted: Mon Apr 14, 2008 2:24 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
|
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On 4/14/08, Jay R. Ashworth <jra at baylink.com> wrote:
| Quote: | On Mon, Apr 14, 2008 at 02:47:12PM -0400, Matt Florell wrote:
| Quote: | On 4/14/08, Jay R. Ashworth <jra at baylink.com> wrote:
| Quote: | On Mon, Apr 14, 2008 at 01:54:22PM -0400, Matt Florell wrote:
| Quote: | With VICIDIAL you can do inbound/outbound/blended call handling and
there are all sorts of features for call handling and agent functions.
The latest VICIDIAL release is GPLv2, but for future major releases we
are moving to the AGPLv2. VICIDIAL is free as in cost and speech.
|
I noticed you had gone Affero. Could you expand on that decision, if
you have a moment? What's the difference between the two licenses, did
you consider GPLv3, and what's your situation on contributed code?
|
We finally decided we would be going to AGPLv2 for our next major
release due to a few hosted service providers out there that were
altering the code to VICIDIAL, offering "VICIDIAL hosted" and not
contributing their changes back to the project. And under the GPL they
have every right to do this as long as the code is not installed on a
client-owned machine or transferred to a client. This is known as the
GPL-ASP-loophole. AGPL just closes that loophole and says that any
customer of a hosted service like that has the right to the source
code too.
|
Ok; that's what I *thought* Affero's change was, but it's kind of hard
to tell from the actual license...
|
Yes, we had to read it several times ourselves, the version we have in
our SVN trunk is what we settled on since there are several different
text formats of the AGPL license floating around.
| Quote: | | Quote: | We have not done enough research on GPLv3 yet to want to move to it,
and a lot of other GPLv2 projects are staying put as well for the time
being.
|
I'm not really fond of it myself.
|
I don't know enough about it at the moment to be fond of it or not
myself. As more people move to it and it's provisions are tested I
will hopefully be able to move from neutral to one side or the other
at some point.
| Quote: | | Quote: | As for contributed code, we require a statement of "this is my code
and the project can use it and redistribute it" from the author.
Nothing very detailed at the moment because there are not many code
contributors and the project is entirely GPL-based and is not
dual-licensed.
|
Yeah; I was just worried about someone getting pissy about your
relicensing from GPL to AGPL. Not that I expect it or anything...
|
I am fairly surprised that I have not heard a single negative comment
about it from any members of our VICIDIAL community or anywhere else.
There are actually other web-based projects that are moving to it as
well(which is how I originally heard about it) and since it became an
official OSI-approved Open Source License along with the special
provisions that GPL made allowing for AGPL compatibility, there are
more people talking about it in the last few months.
MATT--- |
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jra at baylink.com
Guest
|
| Posted: Mon Apr 14, 2008 2:42 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
|
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On Mon, Apr 14, 2008 at 03:24:02PM -0400, Matt Florell wrote:
| Quote: | | Quote: | | Quote: | As for contributed code, we require a statement of "this is my code
and the project can use it and redistribute it" from the author.
Nothing very detailed at the moment because there are not many code
contributors and the project is entirely GPL-based and is not
dual-licensed.
|
Yeah; I was just worried about someone getting pissy about your
relicensing from GPL to AGPL. Not that I expect it or anything...
|
I am fairly surprised that I have not heard a single negative comment
about it from any members of our VICIDIAL community or anywhere else.
|
Well, I'm not, actually... the people who *like* the GPL (that's,
y'know, everyone except Trixter would be more inclined to like
AGPL, I would think; it merely extends the letter to better reflect the
spirit -- which a lot of people think GPl3 does *not* do...
| Quote: | There are actually other web-based projects that are moving to it as
well(which is how I originally heard about it) and since it became an
official OSI-approved Open Source License along with the special
provisions that GPL made allowing for AGPL compatibility, there are
more people talking about it in the last few months.
|
If OSI approved it don't *they* then have the "official" language?
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin) |
|
| Back to top |
|
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astmattf at gmail.com
Guest
|
| Posted: Mon Apr 14, 2008 2:56 pm Post subject: [asterisk-users] Is Asterisk really good?? (added, What is V |
|
|
On 4/14/08, Jay R. Ashworth <jra at baylink.com> wrote:
| Quote: | On Mon, Apr 14, 2008 at 03:24:02PM -0400, Matt Florell wrote:
| Quote: | | Quote: | | Quote: | As for contributed code, we require a statement of "this is my code
and the project can use it and redistribute it" from the author.
Nothing very detailed at the moment because there are not many code
contributors and the project is entirely GPL-based and is not
dual-licensed.
|
Yeah; I was just worried about someone getting pissy about your
relicensing from GPL to AGPL. Not that I expect it or anything...
|
I am fairly surprised that I have not heard a single negative comment
about it from any members of our VICIDIAL community or anywhere else.
|
Well, I'm not, actually... the people who *like* the GPL (that's,
y'know, everyone except Trixter would be more inclined to like
AGPL, I would think; it merely extends the letter to better reflect the
spirit -- which a lot of people think GPl3 does *not* do...
| Quote: | There are actually other web-based projects that are moving to it as
well(which is how I originally heard about it) and since it became an
official OSI-approved Open Source License along with the special
provisions that GPL made allowing for AGPL compatibility, there are
more people talking about it in the last few months.
|
If OSI approved it don't *they* then have the "official" language?
|
Yes and no, they have the official language for AGPLv3, but not AGPLv2
which is the actual license that they first approved on March 12th. I
can't find the exact version 2 draft that they approved, since it
seems that they moved immediately to post version 3 on their website
and just skipped version 2.
MATT--- |
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