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[asterisk-users] E911 Recommendations?


 
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Doug at NaTel.net
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PostPosted: Mon Apr 14, 2008 2:05 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

Anybody have recommendations for a reliable,
good valued, E911 provider?
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jra at baylink.com
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PostPosted: Mon Apr 14, 2008 2:11 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

On Mon, Apr 14, 2008 at 02:05:18PM -0500, Doug wrote:
Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?

Wow. E911 providers are *municipalities*, aren't they? Smile

Could you vague that up a bit, Doug? (Or should I be able to
generalize that phrasing into what you actually mean, if I expect to
get along here? Smile

Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)
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abalashov at evaristes...
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PostPosted: Mon Apr 14, 2008 2:20 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

Jay R. Ashworth wrote:

Quote:
On Mon, Apr 14, 2008 at 02:05:18PM -0500, Doug wrote:
Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?

Wow. E911 providers are *municipalities*, aren't they? Smile

No, they're not.

There are service companies specialising in the delivery of 911 calls to
the correct PSAP along with maintaining and updating E.911 placement/ALI
information.

I recommend HBF, myself, but they're rather high-end and
enterprise-oriented. Also, a well-known local CLEC I've worked for used
Intrado for intra-LATA and off-net customers needing to dial 911 and it
seemed to work great.
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599
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kristian.kielhofner at...
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PostPosted: Mon Apr 14, 2008 2:23 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

On Mon, Apr 14, 2008 at 3:11 PM, Jay R. Ashworth <jra at baylink.com> wrote:
Quote:
On Mon, Apr 14, 2008 at 02:05:18PM -0500, Doug wrote:
Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?

Wow. E911 providers are *municipalities*, aren't they? Smile

Could you vague that up a bit, Doug? (Or should I be able to
generalize that phrasing into what you actually mean, if I expect to
get along here? Smile

Cheers,
-- jra

Wow, that response was completely unnecessary. I think most people
(myself included) know what he meant.

To actually answer the question - I know many people who have had good
experiences with Dash911, now known as Dash Carrier Services (I
believe). Good luck Doug!

--
Kristian Kielhofner
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Mike at Trest.COM
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PostPosted: Mon Apr 14, 2008 2:29 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

At 03:05 PM 4/14/2008, Doug wrote:
Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?
In my experience, the most reliable service for me has always been
associated with commercial PSTN number providers. When it comes to
consumer line service, you want E911 to always work correctly as a
human life is often at risk.

We use a $.$$ per-call pass-thru via a major US carrier. We pass the
service along to our wholesale DID clients. Even though it costs, it
is such low usage, that very few of our clients pass it along to
their retail consumers.

I will look with interest at other responses to your question.

..mike..
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jra at baylink.com
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PostPosted: Mon Apr 14, 2008 2:43 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

On Mon, Apr 14, 2008 at 03:23:45PM -0400, Kristian Kielhofner wrote:
Quote:
Wow, that response was completely unnecessary. I think most people
(myself included) know what he meant.

Clearly, no, *I* don't. Or I wouldn't have asked.

I think, for my part, that *your* attitude was itself unnecessary. But
we can take this off list.

Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)
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jra at baylink.com
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PostPosted: Mon Apr 14, 2008 2:46 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

On Mon, Apr 14, 2008 at 03:20:02PM -0400, Alex Balashov wrote:
Quote:
Jay R. Ashworth wrote:
Quote:
On Mon, Apr 14, 2008 at 02:05:18PM -0500, Doug wrote:
Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?

Wow. E911 providers are *municipalities*, aren't they? Smile

No, they're not.

There are service companies specialising in the delivery of 911 calls to
the correct PSAP along with maintaining and updating E.911 placement/ALI
information.

Hmm. I wasn't aware that either of those functions were permitted to
be outsourced. Clearly I have much to learn.

Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)
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abalashov at evaristes...
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PostPosted: Mon Apr 14, 2008 3:02 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

Jay R. Ashworth wrote:

Quote:
On Mon, Apr 14, 2008 at 03:20:02PM -0400, Alex Balashov wrote:
Quote:
Jay R. Ashworth wrote:
Quote:
On Mon, Apr 14, 2008 at 02:05:18PM -0500, Doug wrote:
Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?
Wow. E911 providers are *municipalities*, aren't they? Smile
No, they're not.

There are service companies specialising in the delivery of 911 calls to
the correct PSAP along with maintaining and updating E.911 placement/ALI
information.

Hmm. I wasn't aware that either of those functions were permitted to
be outsourced. Clearly I have much to learn.

They cannot be outsourced entirely, in any kind of meaningful financial
sense. It is still necessary for the end VoIP provider to collect the
necessary waivers from the user, to obtain accurate and up-to-date
address information from the end-user, and to provide facilities to
complete the E911 call.

The part that can be outsourced is the actual delivery of the call to
the correct PSAP. It doesn't make economic sense for a nationwide VoIP
service provider[1] to obtain hard tandem trunks to the various PSAPs in
various LATAs all throughout for a service that enjoys at best very
incidental use and whose costs cannot be recouped.

So, what typically happens is that the VoIP service provider uses some
sort of intra-industrial interface gateway, web service, API, etc. to
build ALI information for every customer and transmit that to the E911
carrier, which updates it in its own database and actually provides the
PSAP connectivity.

In other words, there's still a lot of legwork to be done by the VoIP
provider, so I don't know that "outsourced" is really the right term for it.

[1] Assuming you think nationwide VoIP service makes sense as a
business model ... heh heh.

--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599
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adam at plexicomm.net
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PostPosted: Mon Apr 14, 2008 3:02 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

I'm in the same boat. And we don't need any snide comments because this
is a potential liability.

Municipalities don't provide E911, they are users of E911 data. If you
are not a phone company and you want the E911 data updated with correct
addresses, then you need to pay someone to do that for you. That is
unless I grossly misunderstand it.


Quote:
On Mon, Apr 14, 2008 at 02:05:18PM -0500, Doug wrote:

Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?


Wow. E911 providers are *municipalities*, aren't they? Smile

Could you vague that up a bit, Doug? (Or should I be able to
generalize that phrasing into what you actually mean, if I expect to
get along here? Smile

Cheers,
-- jra
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kristian.kielhofner at...
Guest





PostPosted: Mon Apr 14, 2008 3:04 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

On Mon, Apr 14, 2008 at 3:43 PM, Jay R. Ashworth <jra at baylink.com> wrote:
Quote:
On Mon, Apr 14, 2008 at 03:23:45PM -0400, Kristian Kielhofner wrote:
Quote:
Wow, that response was completely unnecessary. I think most people
(myself included) know what he meant.

Clearly, no, *I* don't. Or I wouldn't have asked.

Everyone else was able to provide a helpful, constructive response.
I think that speaks for itself.

Quote:
I think, for my part, that *your* attitude was itself unnecessary. But
we can take this off list.

I won't bother furthering this, on list or off. I'm fine to leave
it as a reminder for all of us: never feed the trolls. I forget about
that every once in a while.

--
Kristian Kielhofner
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adam at plexicomm.net
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PostPosted: Mon Apr 14, 2008 3:45 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

Ok so did anybody have recommendations? How's 911Enable.com?

Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?


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kristian.kielhofner at...
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PostPosted: Mon Apr 14, 2008 4:01 pm    Post subject: [asterisk-users] E911 Recommendations? Reply with quote

On Mon, Apr 14, 2008 at 4:45 PM, Adam Moffett <adam at plexicomm.net> wrote:
Quote:
Ok so did anybody have recommendations? How's 911Enable.com?



Quote:
Anybody have recommendations for a reliable,
good valued, E911 provider?

I did a while back - Dash 911 / Dash Carrier Services. We looked at
911 Enable. We didn't like their API or they way they handled calls.
I don't remember all of the details but you could certainly check out
both and see what you think.

--
Kristian Kielhofner
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