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[asterisk-users] Need comments on CRM development / Asterisk Customization


 
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kashif at haditelecom.com
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PostPosted: Sat Apr 26, 2008 7:11 am    Post subject: [asterisk-users] Need comments on CRM development / Asterisk Reply with quote

Hello All,

A company has two requirements:
1) They are looking to develop its own CRM
2) Second thing is that they want to develop enhancements / new features in
Asterisk like Thirdlane.

What are your comments about technology to be used. Which one would be most
beneficial in future ? PHP, JSP, ASP ?
Can anyone suggest existing easy and generic CRM ?
Regards

--
Kashif Naeem
Business Development Manager
Hadi Telecom
www.haditelecom.com

Cell: +92 (0)345 4226006
Office: +92 (0)42 5692766

Email: kashif at haditelecom.com
MSN: kashif__naeem at hotmail.com
Gmail: meet.kashif at gmail.com
Skype: kashif.naeem

302 Y Commercial Area, 2nd Floor DHA Lahore, Pakistan.
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stotaro at totarotechn...
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PostPosted: Sat Apr 26, 2008 7:38 am    Post subject: [asterisk-users] Need comments on CRM development / Asterisk Reply with quote

AJAX!

On Sat, Apr 26, 2008 at 8:26 AM, Arthur <pylinuxian at gmail.com> wrote:
Quote:
Vicidial has call center / CRM integration with asterisk ... with many years
of bug reporting ... & it open source.



On Sat, Apr 26, 2008 at 12:11 PM, Kashif Naeem <kashif at haditelecom.com>
wrote:

Quote:



Hello All,

A company has two requirements:
1) They are looking to develop its own CRM
2) Second thing is that they want to develop enhancements / new features
in Asterisk like Thirdlane.
Quote:

What are your comments about technology to be used. Which one would be
most beneficial in future ? PHP, JSP, ASP ?
Quote:
Can anyone suggest existing easy and generic CRM ?


Regards

--
Kashif Naeem
Business Development Manager
Hadi Telecom
www.haditelecom.com

Cell: +92 (0)345 4226006
Office: +92 (0)42 5692766

Email: kashif at haditelecom.com
MSN: kashif__naeem at hotmail.com
Gmail: meet.kashif at gmail.com
Skype: kashif.naeem

302 Y Commercial Area, 2nd Floor DHA Lahore, Pakistan.
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alanslists at gmail.com
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PostPosted: Sat Apr 26, 2008 11:12 am    Post subject: [asterisk-users] Need comments on CRM development / Asterisk Reply with quote

Kashif Naeem wrote:
Quote:
Hello All,

A company has two requirements:
1) They are looking to develop its own CRM
2) Second thing is that they want to develop enhancements / new features
in Asterisk like Thirdlane.

What are your comments about technology to be used. Which one would be
most beneficial in future ? PHP, JSP, ASP ?
Can anyone suggest existing easy and generic CRM ?


As well and Sugar and vtiger (PHP apps) also take a look at
ConcursiveSuite (formerly known as CentricCRM)
http://www.concursive.com. It has a crappy licence but has good asterisk
integration. It's a JSP (Tomcat) application.
HTH

Al

--
The way out is open!
http://www.theopensourcerer.com
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nik600 at gmail.com
Guest





PostPosted: Sat Apr 26, 2008 11:25 am    Post subject: [asterisk-users] Need comments on CRM development / Asterisk Reply with quote

Some times ago i've started these projects:

https://sourceforge.net/projects/ccmanager
https://sourceforge.net/projects/reportmaker

Now i am too busy to update them, but you can use the main logic of
ccmanager and the flexibility of reportmaker (you can define your
report via xml) to make your own statistic about queues.

Bye

On Sat, Apr 26, 2008 at 6:12 PM, Alan Lord <alanslists at gmail.com> wrote:
Quote:
Kashif Naeem wrote:
Quote:
Hello All,

A company has two requirements:
1) They are looking to develop its own CRM
2) Second thing is that they want to develop enhancements / new features
in Asterisk like Thirdlane.

What are your comments about technology to be used. Which one would be
most beneficial in future ? PHP, JSP, ASP ?
Can anyone suggest existing easy and generic CRM ?


As well and Sugar and vtiger (PHP apps) also take a look at
ConcursiveSuite (formerly known as CentricCRM)
http://www.concursive.com. It has a crappy licence but has good asterisk
integration. It's a JSP (Tomcat) application.


HTH

Al

--
The way out is open!
http://www.theopensourcerer.com




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--
/*************/
nik600
https://sourceforge.net/projects/ccmanager
https://sourceforge.net/projects/reportmaker
https://sourceforge.net/projects/nikstresser
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