VoIP Mailing List Archives

[SteveH at brendata.co.uk]

Has anybody got any scripts for a lone worker system using Asterisk
before I write them?



Something along the lines of a regular phonecall with some kind of
random question (e.g. press 1 then 5) to provide monitoring of lone
workers with alerts?



Steve





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[stotaro at totarotechn...]

On Mon, May 12, 2008 at 10:28 AM, Steve Hanselman <SteveH at brendata.co.uk> wrote:

[Dean at cognation.net]

He wants a randomly generated phone call to be generated to a specific
extension.
Eg once an hour for the midnight to dawn shift at a random time per
hour.

When the person picks up they are asked a question using an audio file.
(or text to speech).

Then the person has to enter the correct dtmf answering the question (eg
1 - 5)

If the person fails to answer the phone (I'm guessing here but a second
call will be placed 2 mins later).

If this call is also 'fail to answer' an escalation call to a supervisor
or something similar will occur indicating that the 'lone worker' failed
to respond and is either - dead from a stabbing, or 2 jerking off in the
bathroom and not at his post.



Cheers,
Dean

P.S. Hope your lone worker is paid a lot to be working for a shitty
company checking up on them like that

[SteveH at brendata.co.uk]

Spot on (except for the "shitty way", it's pretty standard, in building
there are paging systems that start an escalating tone, beyond the
building these don't work, so if you're away then we'd be dialling the
mobile).

Steve
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dean
Collins
Sent: 12 May 2008 16:02
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Lone worker system

He wants a randomly generated phone call to be generated to a specific
extension.
Eg once an hour for the midnight to dawn shift at a random time per
hour.

When the person picks up they are asked a question using an audio file.
(or text to speech).

Then the person has to enter the correct dtmf answering the question (eg
1 - 5)

If the person fails to answer the phone (I'm guessing here but a second
call will be placed 2 mins later).

If this call is also 'fail to answer' an escalation call to a supervisor
or something similar will occur indicating that the 'lone worker' failed
to respond and is either - dead from a stabbing, or 2 jerking off in the
bathroom and not at his post.





Cheers,
Dean

P.S. Hope your lone worker is paid a lot to be working for a shitty
company checking up on them like that

[gmitch at woodlea.com]