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maillisting at gmail.com
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 Posted: Thu May 15, 2008 10:39 pm Post subject: [asterisk-users] queue autopause |
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Hi all,
There is a setting called autopause in queue.conf to pause a queue
member if they fail to answer a call.
The autopause setting will pause the agent even when they are on the
line. I want to know if it is possible to pause the queue member only
when they don't answer after timeout?
ango |
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lenz-ml at loway.it
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| Posted: Fri May 16, 2008 4:36 am Post subject: [asterisk-users] queue autopause |
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You could use a "real" agent with autologoff, for instance. Of course
there may be drawbacks in using the agent channel, though it's usually a
reasonable choice for most setups.
Thanks
l.
On Fri, 16 May 2008 05:39:52 +0200, Rilawich Ango <maillisting at gmail.com>
wrote:
| Quote: | Hi all,
There is a setting called autopause in queue.conf to pause a queue
member if they fail to answer a call.
The autopause setting will pause the agent even when they are on the
line. I want to know if it is possible to pause the queue member only
when they don't answer after timeout?
ango
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Loway Research - Home of QueueMetrics
http://queuemetrics.com |
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