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[asterisk-users] Not hearing first prompts


 
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alanslists at gmail.com
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PostPosted: Thu May 15, 2008 4:42 pm    Post subject: [asterisk-users] Not hearing first prompts Reply with quote

When I connect to various asterisk services such as VoicemailMain(),
MeetMe() as examples, I do not get to hear the first greeting messages.

I've tried adding a Wait(1) before or after the application but this
seems to have no effect.

Is there another setting/parameter I can play with to delay the start of
the playback of these messages?

TIA

Al
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asterisk02 at in-put.de
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PostPosted: Fri May 16, 2008 3:45 am    Post subject: [asterisk-users] Not hearing first prompts Reply with quote

Alan Lord wrote:

Quote:
When I connect to various asterisk services such as VoicemailMain(),
MeetMe() as examples, I do not get to hear the first greeting messages.

I've tried adding a Wait(1) before or after the application but this
seems to have no effect.

Is there another setting/parameter I can play with to delay the start
of the playback of these messages?

do you use SNOM phones?

We had the same problem with a number of SNOM phones.

After we did an update to the current firmware version, we heard the
beginning of the messages, too.

Stefan

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alanslists at gmail.com
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PostPosted: Fri May 16, 2008 4:28 am    Post subject: [asterisk-users] Not hearing first prompts Reply with quote

Stefan Guenther wrote:
Quote:
Alan Lord wrote:

Quote:
When I connect to various asterisk services such as VoicemailMain(),
MeetMe() as examples, I do not get to hear the first greeting messages.

I've tried adding a Wait(1) before or after the application but this
seems to have no effect.

Is there another setting/parameter I can play with to delay the start
of the playback of these messages?

do you use SNOM phones?

We had the same problem with a number of SNOM phones.


Unfortunately not. It is the same if we use our Siemens DECT/SIP
handsets or the Ekiga softphone...

I recall having this problem once before and that it "went away" when I
changed from Ekiga to Twinkle. When I get chance, I will re-install
Twinkle and see if that exhibits the same problem.

Thanks anyway.

Al
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sherwood.mcgowan at gm...
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PostPosted: Fri May 16, 2008 10:18 am    Post subject: [asterisk-users] Not hearing first prompts Reply with quote

Alan Lord wrote:
Quote:
Stefan Guenther wrote:

Quote:
Alan Lord wrote:

Quote:
When I connect to various asterisk services such as VoicemailMain(),
MeetMe() as examples, I do not get to hear the first greeting messages.

I've tried adding a Wait(1) before or after the application but this
seems to have no effect.

Is there another setting/parameter I can play with to delay the start
of the playback of these messages?

do you use SNOM phones?

We had the same problem with a number of SNOM phones.



Unfortunately not. It is the same if we use our Siemens DECT/SIP
handsets or the Ekiga softphone...

I recall having this problem once before and that it "went away" when I
changed from Ekiga to Twinkle. When I get chance, I will re-install
Twinkle and see if that exhibits the same problem.

Thanks anyway.

Al

Hrm...I have encountered this before and sometimes doing an explicit
Answer() then a Wait(2), then calling the service can help.

Hope this is helpful

Sherwood McGowan
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alanslists at gmail.com
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PostPosted: Fri May 16, 2008 1:45 pm    Post subject: [asterisk-users] Not hearing first prompts Reply with quote

Sherwood McGowan wrote:
<snip />
Quote:
Hrm...I have encountered this before and sometimes doing an explicit
Answer() then a Wait(2), then calling the service can help.

Hope this is helpful

Sherwood McGowan


Bingo!

Thanks a bunch. That sorted it.

Al

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benoit at plessis.info
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PostPosted: Fri May 16, 2008 5:04 pm    Post subject: [asterisk-users] Not hearing first prompts Reply with quote

Alan Lord wrote:
Quote:
Quote:
Unfortunately not. It is the same if we use our Siemens DECT/SIP
handsets or the Ekiga softphone...

I recall having this problem once before and that it "went away" when I
changed from Ekiga to Twinkle. When I get chance, I will re-install
Twinkle and see if that exhibits the same problem.

I've always had this kind of problems with ekiga, the first 2/3 seconds
of sound are
of bad quality (cutted, metallic, ..) and always missing one or two
seconds, and this last
for at least 3 years. this remind me that i still hasn't verified if
this as been reported as a bug
to ekiga team

it is the reason why i'm using twinkle as a phone client, and twinkle
isn't a good client
(weird translation, usability .... inexistant) but at least audio is
good and it can ring on
a sound card and phone using another one.

Anyway instead of doing a Wait(), i used a Anwser() +
Playback(silence/1) to get around this kind
of thing. Since it's most probably problem while decoding first bunch of
audio sample, using Wait()
won't help.

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sherwood.mcgowan at gm...
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PostPosted: Sat May 17, 2008 10:42 am    Post subject: [asterisk-users] Not hearing first prompts Reply with quote

Alan Lord wrote:
Quote:
Sherwood McGowan wrote:
<snip />

Quote:
Hrm...I have encountered this before and sometimes doing an explicit
Answer() then a Wait(2), then calling the service can help.

Hope this is helpful

Sherwood McGowan



Bingo!

Thanks a bunch. That sorted it.

Al


Fantastic! Very glad I could help.
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sherwood.mcgowan at gm...
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PostPosted: Mon May 19, 2008 11:25 am    Post subject: [asterisk-users] Not hearing first prompts Reply with quote

Brent Davidson wrote:
Quote:
Another solution that works for me is to add "Playback(silence/1)"
just before whatever you are about to do. Something about the
playback command opens the channel up.

-Brent

Sherwood McGowan wrote:
Quote:
Alan Lord wrote:

Quote:
Sherwood McGowan wrote:
<snip />


Quote:
Hrm...I have encountered this before and sometimes doing an explicit
Answer() then a Wait(2), then calling the service can help.

Hope this is helpful

Sherwood McGowan



Bingo!

Thanks a bunch. That sorted it.

Al



Fantastic! Very glad I could help.
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Actually, try using an actual sound file sometimes, IIRC you'll get the
first second or so cut off. Been a while since I tried it, but I'm
fairly sure the BEST method is Answer() because otherwise you're just
using Playback(silence/1) to do the same thing, why bother?
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