VoIP Mailing List Archives :: View topic - [asterisk-users] reload stopping EVERYTHING on CLI and causing havoc.

Sponsor: VoiceMeUp - Corporate & Wholesale VoIP Services

VoIP Mailing List Archives
Mailing list archives for the VoIP community

[asterisk-users] reload stopping EVERYTHING on CLI and causing havoc.

Goto page Previous 1, 2

VoIP Mailing List Archives Forum Index -> Asterisk Users

View previous topic :: View next topic

Author

Message

sherwood.mcgowan at gm...
Guest

Posted: Thu May 22, 2008 6:13 pm Post subject: [asterisk-users] reload stopping EVERYTHING on CLI and causi

Steve Totaro wrote:

Quote:

Until you provide enough info to properly open a bug report and follow
up on it until it gets fixed.

Thanks,
Steve Totaro

On Thu, May 22, 2008 at 4:07 PM, Mark Hamilton <mark.h at cage151.com> wrote:

Quote:

Before adding one agent to a queue.
I guess realtime queues is something I should be looking into..

Other than that, this is bad. How long will Asterisk users have to look for
band-aid answers?

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Totaro
Sent: May 22, 2008 4:02 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
havoc.

Before what? Revert to that if you had no problems. You could do
realtime queues too.

Thanks,
Steve Totaro

On Thu, May 22, 2008 at 3:58 PM, Mark Hamilton <mark.h at cage151.com> wrote:

Quote:

1) rains down bullets
2) more work, but surely doable
3) yes, but that's a work around to the problem and inconvenient for 24/7
production box.

Either way, the reload worked perfectly fine before - even with callers
logged in and in full production.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Totaro
Sent: May 22, 2008 3:49 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and

causing

Quote:

havoc.

Three options.
1. Open a bug report and hope someone fixes it.
2. Use AMI AND write the new .conf entry at the same time!
3. Reload queues when empty.

I don't really understand what the issue is with number two. Although
I am not a programmer, I can see why reloading queues with callers in
the queues might be a problem.

Thanks,
Steve Totaro

On Thu, May 22, 2008 at 3:38 PM, Mark Hamilton <mark.h at cage151.com> wrote:

Quote:

That's true. But that's exactly why it's not used and conf is much

easier.

Quote:

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve

Totaro

Quote:

Sent: May 22, 2008 3:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and

causing

Quote:

havoc.

You can create queues via AMI although it won't survive a restart.

Thanks,
Steve Totaro

On Thu, May 22, 2008 at 3:25 PM, Mark Hamilton <mark.h at cage151.com>

wrote:

Quote:

Thanks Steve.
Using 1.4.18, and I don't think it's fixed.
The unresponsiveness is permanent - although I do try to not reload

during

Quote:

work hours, sometimes it's just necessary.. especially when someone asks

for

Quote:

a new queue.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve

Totaro

Quote:

Sent: May 22, 2008 3:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and

causing

Quote:

havoc.

On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:

Quote:

Mark Hamilton wrote:

Quote:

Hi,

Yesterday I made a change in queues.conf and so tried doing a reload
app_queue.so in the CLI. (Using 1.4.1 Cool

. It didn't seem to do
anything, infact all action on CLI stopped.

Then, I did a reload. Same thing.

After that there was no other way.. because even stop now wouldn't
work, so I did a service asterisk restart

And then asterisk kept giving the same thing on prompt "Died
successfully" and all that it usually says when you issue a stop now,
except it kept showing that on root prompt after doing a service
asterisk restart.

Did a killall asterisk, and finally it stopped.

Then started asterisk service. It was fine.

Did a full restart at night, and it was fine.

NOW, I wanted to do a reload again today mid-day when in full use, and
it still didn't work, and ALL of the above happened again.

--

How do I diagnose what's causing this?

Thanks,

Mark.

------------------------------------------------------------------------

Quote:

I've had this problem before, haven't debugged it. I definitely look
forward to hearing what is said about this.

Example from my recent experience, I wanted to restart the server and

Quote:

did

pbx0*CLI> restart now

But nothing happened...system continued to allow calls to take place.
I've found that sometimes exiting and reconnecting to the CLI helps,

but

Quote:

there have been a couple occasions where NOTHING would allow the server
to restart save for a reboot. Even killall asterisk didn't kill the
process....

Sherwood McGowan

You are using Asterisk 1.2.x? I have seen this many, many times.

Sometimes the CLI becomes unresponsive, sometimes queues crap out or
stops delivering calls to agents, sometimes it just takes a bit and
then becomes responsive again.

The rule of thumb is don't reload queues when there are people in
queue, at least that seems to eliminate the problems I have seen.
Makes sense too.

Not sure if it is fixed in 1.4.

Thanks,
Steve Totaro

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

True True...it's only been a minor annoyance for me, but in the interest
of improving Asterisk I should go ahead and rebuild using the debug
settings and submit a backtrace.

Sherwood MCGowan

mark.h at cage151.com
Guest

Posted: Thu May 22, 2008 11:13 pm Post subject: [asterisk-users] reload stopping EVERYTHING on CLI and causi

Hi Sherwood, I've done the backtrace. Maybe you can submit yours too. http://bugs.digium.com/view.php?id=12709 Thanks, Mark. -------- Original Message -------- Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing havoc. From: Sherwood McGowan <sherwood.mcgowan at gmail.com> Date: Thu, May 22, 2008 7:13 pm To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users at lists.digium.com> <snip> True True...it's only been a minor annoyance for me, but in the interest of improving Asterisk I should go ahead and rebuild using the debug settings and submit a backtrace. Sherwood MCGowan <snip>

sherwood.mcgowan at gm...
Guest

Posted: Fri May 23, 2008 11:26 am Post subject: [asterisk-users] reload stopping EVERYTHING on CLI and causi

Mark Hamilton wrote:

Quote:

Also what do I do if I see deadlocks all over the CLI?

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mark Hamilton
Sent: May 23, 2008 12:13 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
havoc.

Hi Sherwood,

I've done the backtrace. Maybe you can submit yours too.
http://bugs.digium.com/view.php?id=12709

Thanks,
Mark.

-------- Original Message --------
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and
causing havoc.
From: Sherwood McGowan <sherwood.mcgowan at gmail.com>
Date: Thu, May 22, 2008 7:13 pm
To: Asterisk Users Mailing List - Non-Commercial Discussion
<asterisk-users at lists.digium.com>

<snip>

True True...it's only been a minor annoyance for me, but in the interest

of improving Asterisk I should go ahead and rebuild using the debug
settings and submit a backtrace.

Sherwood MCGowan

<snip>

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

There's a section on debugging a running deadlock on this page:
http://www.voip-info.org/wiki-Asterisk+debugging

That's the route you'll probably want to go

bwentdg at pipeline.com
Guest

Posted: Sat May 24, 2008 3:34 am Post subject: [asterisk-users] reload stopping EVERYTHING on CLI and causi

Quote "

Oh and also, in my implementation there are no queues. It seems to be

Quote:

not related, I've had it in EVERY version of Asterisk I've used."

Hmmm- maybe this should be mentioned in the next "is * Really Good Thread ?"
Mark Hamilton wrote:

Quote:

Same here.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Sherwood
McGowan
Sent: May 22, 2008 4:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
havoc.

Steve Totaro wrote:

Quote:

On Thu, May 22, 2008 at 3:56 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:

Quote:

Steve Totaro wrote:

Quote:

On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:

Quote:

Mark Hamilton wrote:

Quote:

Hi,

Yesterday I made a change in queues.conf and so tried doing a reload
app_queue.so in the CLI. (Using 1.4.1 Cool

------------------------------------------------------------------------

Quote:

I've had this problem before, haven't debugged it. I definitely look
forward to hearing what is said about this.

Example from my recent experience, I wanted to restart the server and

Quote:

did

pbx0*CLI> restart now

But nothing happened...system continued to allow calls to take place.
I've found that sometimes exiting and reconnecting to the CLI helps,

but

Quote:

there have been a couple occasions where NOTHING would allow the server
to restart save for a reboot. Even killall asterisk didn't kill the
process....

Sherwood McGowan

Oh and also, in my implementation there are no queues. It seems to be
not related, I've had it in EVERY version of Asterisk I've used.

I have observed it on repeated general reloads on all versions.
That's why I don't reload very much, only planned.

Thanks,
Steve Totaro

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

My problem exists even when issuing a restart now or stop now command at
the CLI.

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

mark.h at cage151.com
Guest

Posted: Sat May 24, 2008 9:25 am Post subject: [asterisk-users] reload stopping EVERYTHING on CLI and causi

Al,

Yup, it seems so. Unanswered problems.
I've started a bug report, if you're interested:
http://bugs.digium.com/view.php?id=12709

Mark.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Al Baker
Sent: May 24, 2008 4:35 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
havoc.

Quote "

Oh and also, in my implementation there are no queues. It seems to be

Quote:

not related, I've had it in EVERY version of Asterisk I've used."

Hmmm- maybe this should be mentioned in the next "is * Really Good Thread
?"
Mark Hamilton wrote:

Quote:

causing

Quote:

havoc.

Steve Totaro wrote:

Quote:

On Thu, May 22, 2008 at 3:56 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:

Quote:

Steve Totaro wrote:

Quote:

On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:

Quote:

Mark Hamilton wrote:

Quote:

Hi,

Yesterday I made a change in queues.conf and so tried doing a reload
app_queue.so in the CLI. (Using 1.4.1 Cool

and

Quote:

it still didn't work, and ALL of the above happened again.

--

How do I diagnose what's causing this?

Thanks,

Mark.

------------------------------------------------------------------------

Quote:

I've had this problem before, haven't debugged it. I definitely look
forward to hearing what is said about this.

Example from my recent experience, I wanted to restart the server and

Quote:

did

pbx0*CLI> restart now

But nothing happened...system continued to allow calls to take place.
I've found that sometimes exiting and reconnecting to the CLI helps,

but

Quote:

there have been a couple occasions where NOTHING would allow the

server

Quote:

to restart save for a reboot. Even killall asterisk didn't kill the
process....

Sherwood McGowan

Oh and also, in my implementation there are no queues. It seems to be
not related, I've had it in EVERY version of Asterisk I've used.

mark.h at cage151.com
Guest

Posted: Sat May 24, 2008 9:29 am Post subject: [asterisk-users] reload stopping EVERYTHING on CLI and causi

Another case of Extreme Asterrhea.
http://lists.digium.com/pipermail/asterisk-users/2008-May/212427.html
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Al Baker
Sent: May 24, 2008 4:35 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
havoc.

Quote "

Oh and also, in my implementation there are no queues. It seems to be

Quote:

not related, I've had it in EVERY version of Asterisk I've used."

Hmmm- maybe this should be mentioned in the next "is * Really Good Thread
?"

Mark Hamilton wrote:

Quote:

causing

Quote:

havoc.

Steve Totaro wrote:

Quote:

On Thu, May 22, 2008 at 3:56 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:

Quote:

Steve Totaro wrote:

Quote:

On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:

Quote:

Mark Hamilton wrote:

Quote:

Hi,

Yesterday I made a change in queues.conf and so tried doing a reload
app_queue.so in the CLI. (Using 1.4.1 Cool

and

Quote:

it still didn't work, and ALL of the above happened again.

--

How do I diagnose what's causing this?

Thanks,

Mark.

------------------------------------------------------------------------

Quote:

I've had this problem before, haven't debugged it. I definitely look
forward to hearing what is said about this.

Example from my recent experience, I wanted to restart the server and

Quote:

did

pbx0*CLI> restart now

But nothing happened...system continued to allow calls to take place.
I've found that sometimes exiting and reconnecting to the CLI helps,

but

Quote:

there have been a couple occasions where NOTHING would allow the

server

Quote:

to restart save for a reboot. Even killall asterisk didn't kill the
process....

Sherwood McGowan

Oh and also, in my implementation there are no queues. It seems to be
not related, I've had it in EVERY version of Asterisk I've used.

astuser at westwoodvil...
Guest

Posted: Mon May 26, 2008 10:05 am Post subject: [asterisk-users] reload stopping EVERYTHING on CLI and causi

Sherwood McGowan wrote:

Quote:

Oh and also, in my implementation there are no queues. It seems to be
not related, I've had it in EVERY version of Asterisk I've used.

mark.h at cage151.com
Guest

Posted: Mon May 26, 2008 11:01 am Post subject: [asterisk-users] reload stopping EVERYTHING on CLI and causi

That is so weird! So many people have had this problem, yet never got fixed.

Anyway, Daniel, could you please submit a backtrace to the current bug
report? http://bugs.digium.com/view.php?id=12709

Thanks!

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Daniel Lynes
Sent: May 26, 2008 11:05 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
havoc.

Sherwood McGowan wrote:

Quote:

Oh and also, in my implementation there are no queues. It seems to be
not related, I've had it in EVERY version of Asterisk I've used.

I've had the same issue in both 1.2 and 1.4. I can attest to the fact
that it's not queues as well. It's something more generic, as I've had
it happen on boxes where it seemed to be the zaptel channels not hanging
up properly, and others where I haven't a clue what the issue is. The
zaptel channel issue I haven't had for a while, so I suspect it was the
hardware I was using at the time.

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

Display posts from previous:

	VoIP Mailing List Archives Forum Index -> Asterisk Users	All times are GMT - 5 Hours Goto page Previous 1, 2
Page 2 of 2

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum