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jsmith at digium.com
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 Posted: Wed May 21, 2008 4:13 pm Post subject: [asterisk-users] ASP web phone |
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On Wed, 2008-05-21 at 18:06 -0300, Gustavo A Gonzalez wrote:
| Quote: | Hello! I am working on a CRM web application developed on ASP and I
need to integrate a webphone to make/receive/transfer/pause calls for
each agent logued through the CRM interface. Is there a solution that
I could use out there?. On the other hand, I need that a web browser
pops up an url with the clients data for each call received. How I can
generate this events? Thanks for any help
|
Check out the Asterisk Manager Interface for doing these kinds of
things. I think you'll find it'll do a lot of what you're trying to
accomplish.
--
Jared Smith
Training Manager
Digium, Inc. |
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abalashov at evaristes...
Guest
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| Posted: Wed May 21, 2008 4:17 pm Post subject: [asterisk-users] ASP web phone |
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Gustavo A Gonzalez wrote:
| Quote: | Hello! I am working on a CRM web application developed on ASP and I need
to integrate a webphone to make/receive/transfer/pause calls for each
agent logued through the CRM interface. Is there a solution that I could
use out there?. On the other hand, I need that a web browser pops up an
url with the clients data for each call received. How I can generate
this events? Thanks for any help
|
For the softphone bit, you can use most soft phones as a helper
application to the browser and define it to be triggered for "sip:"
URIs. Then, just produce SIP URIs as links.
To do CRM screen-pops of client data, there are a variety of approaches.
Unless you're going to use a Java applet or a Flash form or something
else that has the potential to bypass HTTP's statelessness, all of them
revolve around the CRM app / browser going out and polling a web server
-- rather frequently -- for any indication that an incoming call is
being received. This is ugly, nasty, potentially resource-intensive,
and largely unavoidable because there is not really a way for servers to
actively "push" data to HTTP clients, HTTP keepalive and all that
notwithstanding.
You can do such polling with XMLHttpRequest and the associated
accoutrements of "web 2.0" programming.
-- Alex
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599 |
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stotaro at totarotechn...
Guest
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| Posted: Wed May 21, 2008 5:19 pm Post subject: [asterisk-users] ASP web phone |
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On Wed, May 21, 2008 at 5:06 PM, Gustavo A Gonzalez
<ggonzalez at despegar.com> wrote:
| Quote: | Hello! I am working on a CRM web application developed on ASP and I need to
integrate a webphone to make/receive/transfer/pause calls for each agent
logued through the CRM interface. Is there a solution that I could use out
there?. On the other hand, I need that a web browser pops up an url with the
clients data for each call received. How I can generate this events? Thanks
for any help
Gustavo A. Gonz?lez
Dto. de Infraestructura
Despegar.com, Inc.
ggonzalez at despegar.com
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AJAX or Active X Jabber component works very well for popups, well if
you already have a browser open.
Thanks,
Steve Totaro |
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bobg at techie.com
Guest
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| Posted: Mon May 26, 2008 2:57 pm Post subject: [asterisk-users] ASP web phone |
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Take a look at 1ephone.com
----- Original Message -----
From: "Gustavo A Gonzalez"
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] ASP web phone
Date: Wed, 21 May 2008 18:06:41 -0300
Hello! I am working on a CRM web application developed on ASP and I need
to integrate a webphone to make/receive/transfer/pause calls for each
agent logued through the CRM interface. Is there a solution that I could
use out there?. On the other hand, I need that a web browser pops up an
url with the clients data for each call received. How I can generate this
events? Thanks for any help
Gustavo A. Gonz?lez
Dto. de Infraestructura
Despegar.com, Inc.
ggonzalez at despegar.com
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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Mail.com Autos- Powered by Oncars.com: Drive By Today!
http://www.oncars.com
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bobg at techie.com
Guest
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| Posted: Mon May 26, 2008 3:00 pm Post subject: [asterisk-users] ASP web phone |
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Active X only works for windows, try 1ephone it works on all operating
systems and it has all the features for a call center
----- Original Message -----
From: "Steve Totaro"
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
Subject: Re: [asterisk-users] ASP web phone
Date: Wed, 21 May 2008 18:19:34 -0400
On Wed, May 21, 2008 at 5:06 PM, Gustavo A Gonzalez
wrote:
| Quote: | Hello! I am working on a CRM web application developed on ASP and I
|
need to
| Quote: | integrate a webphone to make/receive/transfer/pause calls for each
|
agent
| Quote: | logued through the CRM interface. Is there a solution that I could
|
use out
| Quote: | there?. On the other hand, I need that a web browser pops up an url
|
with the
| Quote: | clients data for each call received. How I can generate this
|
events? Thanks
| Quote: | for any help
Gustavo A. Gonz?lez
Dto. de Infraestructura
Despegar.com, Inc.
ggonzalez at despegar.com
|
AJAX or Active X Jabber component works very well for popups, well if
you already have a browser open.
Thanks,
Steve Totaro
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
--
Mail.com Autos- Powered by Oncars.com: Drive By Today!
http://www.oncars.com
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bferrell at baywinds.org
Guest
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| Posted: Mon May 26, 2008 4:04 pm Post subject: [asterisk-users] ASP web phone |
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that domain doesn't seem to be working
Bob G wrote:
| Quote: | Take a look at 1ephone.com
----- Original Message -----
From: "Gustavo A Gonzalez"
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] ASP web phone
Date: Wed, 21 May 2008 18:06:41 -0300
Hello! I am working on a CRM web application developed on ASP and I
need to integrate a webphone to make/receive/transfer/pause calls
for each agent logued through the CRM interface. Is there a solution
that I could use out there?. On the other hand, I need that a web
browser pops up an url with the clients data for each call received.
How I can generate this events? Thanks for any help
*Gustavo A. Gonz?lez*
Dto. de Infraestructura
Despegar.com, Inc.
ggonzalez at despegar.com <mailto:ggonzalez at despegar.com>
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
--
* Mail.com Autos * <http://www.oncars.com>- Powered by Oncars.com: Drive
By Today!
------------------------------------------------------------------------
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
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bobg at techie.com
Guest
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| Posted: Mon May 26, 2008 10:31 pm Post subject: [asterisk-users] ASP web phone |
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I just treid it it working you can download the softphone and click to
talk at 1ezphone.com/download
----- Original Message -----
From: "Bruce Ferrell"
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
Subject: Re: [asterisk-users] ASP web phone
Date: Mon, 26 May 2008 14:04:44 -0700
that domain doesn't seem to be working
Bob G wrote:
| Quote: | Take a look at 1ephone.com
----- Original Message -----
From: "Gustavo A Gonzalez"
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] ASP web phone
Date: Wed, 21 May 2008 18:06:41 -0300
Hello! I am working on a CRM web application developed on ASP and I
need to integrate a webphone to make/receive/transfer/pause calls
for each agent logued through the CRM interface. Is there a
|
solution
| Quote: | that I could use out there?. On the other hand, I need that a web
browser pops up an url with the clients data for each call
|
received.
| Quote: | How I can generate this events? Thanks for any help
*Gustavo A. Gonz?lez*
Dto. de Infraestructura
Despegar.com, Inc.
ggonzalez at despegar.com
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com
|
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_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
--
Mail.com Autos- Powered by Oncars.com: Drive By Today!
http://www.oncars.com
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Dean at cognation.net
Guest
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| Posted: Tue May 27, 2008 9:14 am Post subject: [asterisk-users] ASP web phone |
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Because it is www.1ezphone.com <http://www.1ezphone.com/>
Regards,
Dean Collins
dean at cognation.net
Cognation Limited
+1-212-203-4357
+61-2-9016-4652 (Sydney indial)
________________________________
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Gustavo A Gonzalez
Sent: Tuesday, 27 May 2008 9:48 AM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] ASP web phone
Taking a look at 1ephone.com mozilla gets SERVER NOT FOUND, going to google I can?t find good info.
Thanks
Gustavo A. Gonz?lez
Dto. de Infraestructura
Despegar.com, Inc.
ggonzalez at despegar.com
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bobg at techie.com
Guest
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| Posted: Tue May 27, 2008 10:09 am Post subject: [asterisk-users] ASP web phone |
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Thanks Dean, have you downloaded and tried it yet?
----- Original Message -----
From: "Dean Collins"
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
Subject: Re: [asterisk-users] ASP web phone
Date: Tue, 27 May 2008 10:14:52 -0400
Because it is www.1ezphone.com
Regards,
Dean Collins
dean at cognation.net
Cognation Limited
+1-212-203-4357
+61-2-9016-4652 (Sydney indial)
------------------------------------------------------------------------
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Gustavo A
Gonzalez
Sent: Tuesday, 27 May 2008 9:48 AM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] ASP web phone
Taking a look at 1ephone.com mozilla gets SERVER NOT FOUND, going to
google I can?t find good info.
Thanks
Gustavo A. Gonz?lez
Dto. de Infraestructura
Despegar.com, Inc.
ggonzalez at despegar.com
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
--
Mail.com Autos- Powered by Oncars.com: Drive By Today!
http://www.oncars.com
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