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[asterisk-users] Asterisk not picking up incoming calls from TDM400P

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drew at oanda.com
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Posted: Fri Jun 06, 2008 12:37 pm Post subject: [asterisk-users] Asterisk not picking up incoming calls from

Hi, I am having some issues with a new server install in Singapore. Outbound calls work fine. Inbound calls are not picked up by Asterisk. Zaptel 1.2.25 and Asterisk 1.2.28 both built from source. libpri installed wctdm and zaptel load without error Jun 6 23:34:03 fs01 kernel: [211138.372933] Zapata Telephony Interface Registered on major 196 Jun 6 23:34:03 fs01 kernel: [211138.372937] Zaptel Version: 1.2.25 Jun 6 23:34:03 fs01 kernel: [211138.372943] Zaptel Echo Canceller: KB1 Jun 6 23:34:03 fs01 kernel: [211138.383639] Freshmaker version: 73 Jun 6 23:34:03 fs01 kernel: [211138.384053] Freshmaker passed register test Jun 6 23:34:04 fs01 kernel: [211139.076180] Module 0: Installed -- AUTO FXO (FCC mode) Jun 6 23:34:04 fs01 kernel: [211139.275847] Module 1: Installed -- AUTO FXO (FCC mode) Jun 6 23:34:04 fs01 kernel: [211139.475514] Module 2: Installed -- AUTO FXO (FCC mode) Jun 6 23:34:05 fs01 kernel: [211139.675182] Module 3: Installed -- AUTO FXO (FCC mode) Jun 6 23:34:05 fs01 kernel: [211139.682518] Found a Wildcard TDM: Wildcard TDM400P REV I (4 modules) Jun 6 23:34:08 fs01 kernel: [211142.686305] Registered tone zone 18 (Singapore) Jun 6 23:34:14 fs01 kernel: [211149.412565] -- Setting echo registers: Jun 6 23:34:14 fs01 kernel: [211149.412990] -- Set echo registers successfully Jun 6 23:34:14 fs01 kernel: [211149.413005] -- Setting echo registers: Jun 6 23:34:14 fs01 kernel: [211149.413426] -- Set echo registers successfully Jun 6 23:34:14 fs01 kernel: [211149.413435] -- Setting echo registers: Jun 6 23:34:14 fs01 kernel: [211149.413848] -- Set echo registers successfully Jun 6 23:34:14 fs01 kernel: [211149.413861] -- Setting echo registers: Jun 6 23:34:14 fs01 kernel: [211149.414276] -- Set echo registers successfully Jun 6 23:34:28 fs01 kernel: [211163.107241] Zaptel Transcoder support loaded The one and only POTS line has been tuned with "fxotune and "fxotune -s" has been run. ztmonitor shows incoming ring (volume peaks at 3-4000) No, nothing, nadda, zero response from Asterisk. Can anyone suggest a tool to help find the gap between zaptel and Asterisk? regards, Drew zaptel.conf:- fxsks=1-4 ;(have tried fxsls=1-4 but no difference) loadzone=sg defaultzone=sg zapata.conf:- [channels] group=1 context=incoming callprogress=no rxgain=2.0 txgain=0.0 immediate=no usecallerid=yes callerid=asreceived signalling=fxs_ks relaxdtmf=yes pickupgroup=1 faxdetect=incoming channel => 1 indications.conf:- [general] country=sg <---- Other countries snipped ---> [sg] ; Singapore section borrowed from http://csusap.csu.edu.au/~whaase01/itc308/asterisk/indications.conf description = Singapore ; Singapore ; Reference: http://www.ida.gov.sg/idaweb/doc/download/I397/ida_ts_pstn1_i4r2.pdf ; Frequency specs are: 425 Hz +/- 20Hz; 24 Hz +/- 2Hz; modulation depth 100%; SIT +/- 50Hz ringcadence = 400,200,400,2000 dial = 425 ring = 42524/400,0/200,42524/400,0/2000 ; modulation should be 100%, not 90% busy = 425/750,0/750 congestion = 425/250,0/250 callwaiting = 42524/300,0/200,42524/300,0/3200 stutter = !425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,425 info = 950/330,1400/330,1800/330,0/1000 ; not currently in use acc. to reference dialrecall = 42524/500,0/500,425/500,0/2500 ; unspecified in IDA reference, use repeating Holding Tone A,B record = 1400/500,0/15000 ; unspecified in IDA reference, use 0.5s tone every 15s ; additionally defined in reference nutone = 425/2500,0/500 intrusion = 425/250,0/2000 warning = 425/624,0/4376 ; end of period tone, warning acceptance = 425/125,0/125 holdinga = !42524/500,!0/500 ; followed by holdingb holdingb = !425/500,!0/2500 [incoming] ; Added Answer statement for troubleshooting exten => s,1,Answer() include => office-incoming include => internal [office-incoming] ; OANDA Office incoming calls ignorepat => 9 exten => s,1,Wait,1 ; Waiting a little longer for CID exten => s,n,Answer ; Answer the line exten => s,n,Set(TIMEOUT(digit)=2) exten => s,n,Set(TIMEOUT(response)=10) exten => s,n,Set(TIMEOUT(absolute)=14400) ;exten => s,n,Goto(ivr_menu) <----- rest of extensions.conf snipped -----> -- Drew Gibson Systems Administrator OANDA Corporation www.oanda.com

tnelson at rockbochs.com
Guest

Posted: Fri Jun 06, 2008 12:55 pm Post subject: [asterisk-users] Asterisk not picking up incoming calls from

It looks like you may be missing a context declaration right after your "channel => 1" line. Try adding "context=incoming" right after that. Tim Nelson Systems/Network Support Rockbochs Inc. (218)727-4332 x105 ----- Original Message ----- From: "Drew Gibson" <drew at oanda.com> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com> Sent: Friday, June 6, 2008 12:37:47 PM GMT -06:00 US/Canada Central Subject: [asterisk-users] Asterisk not picking up incoming calls from TDM400P Hi, I am having some issues with a new server install in Singapore. Outbound calls work fine. Inbound calls are not picked up by Asterisk. Zaptel 1.2.25 and Asterisk 1.2.28 both built from source. libpri installed wctdm and zaptel load without error Jun 6 23:34:03 fs01 kernel: [211138.372933] Zapata Telephony Interface Registered on major 196 Jun 6 23:34:03 fs01 kernel: [211138.372937] Zaptel Version: 1.2.25 Jun 6 23:34:03 fs01 kernel: [211138.372943] Zaptel Echo Canceller: KB1 Jun 6 23:34:03 fs01 kernel: [211138.383639] Freshmaker version: 73 Jun 6 23:34:03 fs01 kernel: [211138.384053] Freshmaker passed register test Jun 6 23:34:04 fs01 kernel: [211139.076180] Module 0: Installed -- AUTO FXO (FCC mode) Jun 6 23:34:04 fs01 kernel: [211139.275847] Module 1: Installed -- AUTO FXO (FCC mode) Jun 6 23:34:04 fs01 kernel: [211139.475514] Module 2: Installed -- AUTO FXO (FCC mode) Jun 6 23:34:05 fs01 kernel: [211139.675182] Module 3: Installed -- AUTO FXO (FCC mode) Jun 6 23:34:05 fs01 kernel: [211139.682518] Found a Wildcard TDM: Wildcard TDM400P REV I (4 modules) Jun 6 23:34:08 fs01 kernel: [211142.686305] Registered tone zone 18 (Singapore) Jun 6 23:34:14 fs01 kernel: [211149.412565] -- Setting echo registers: Jun 6 23:34:14 fs01 kernel: [211149.412990] -- Set echo registers successfully Jun 6 23:34:14 fs01 kernel: [211149.413005] -- Setting echo registers: Jun 6 23:34:14 fs01 kernel: [211149.413426] -- Set echo registers successfully Jun 6 23:34:14 fs01 kernel: [211149.413435] -- Setting echo registers: Jun 6 23:34:14 fs01 kernel: [211149.413848] -- Set echo registers successfully Jun 6 23:34:14 fs01 kernel: [211149.413861] -- Setting echo registers: Jun 6 23:34:14 fs01 kernel: [211149.414276] -- Set echo registers successfully Jun 6 23:34:28 fs01 kernel: [211163.107241] Zaptel Transcoder support loaded The one and only POTS line has been tuned with "fxotune and "fxotune -s" has been run. ztmonitor shows incoming ring (volume peaks at 3-4000) No, nothing, nadda, zero response from Asterisk. Can anyone suggest a tool to help find the gap between zaptel and Asterisk? regards, Drew zaptel.conf:- fxsks=1-4 ;(have tried fxsls=1-4 but no difference) loadzone=sg defaultzone=sg zapata.conf:- [channels] group=1 context=incoming callprogress=no rxgain=2.0 txgain=0.0 immediate=no usecallerid=yes callerid=asreceived signalling=fxs_ks relaxdtmf=yes pickupgroup=1 faxdetect=incoming channel => 1 indications.conf:- [general] country=sg <---- Other countries snipped ---> [sg] ; Singapore section borrowed from http://csusap.csu.edu.au/~whaase01/itc308/asterisk/indications.conf description = Singapore ; Singapore ; Reference: http://www.ida.gov.sg/idaweb/doc/download/I397/ida_ts_pstn1_i4r2.pdf ; Frequency specs are: 425 Hz +/- 20Hz; 24 Hz +/- 2Hz; modulation depth 100%; SIT +/- 50Hz ringcadence = 400,200,400,2000 dial = 425 ring = 42524/400,0/200,42524/400,0/2000 ; modulation should be 100%, not 90% busy = 425/750,0/750 congestion = 425/250,0/250 callwaiting = 42524/300,0/200,42524/300,0/3200 stutter = !425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,425 info = 950/330,1400/330,1800/330,0/1000 ; not currently in use acc. to reference dialrecall = 42524/500,0/500,425/500,0/2500 ; unspecified in IDA reference, use repeating Holding Tone A,B record = 1400/500,0/15000 ; unspecified in IDA reference, use 0.5s tone every 15s ; additionally defined in reference nutone = 425/2500,0/500 intrusion = 425/250,0/2000 warning = 425/624,0/4376 ; end of period tone, warning acceptance = 425/125,0/125 holdinga = !42524/500,!0/500 ; followed by holdingb holdingb = !425/500,!0/2500 [incoming] ; Added Answer statement for troubleshooting exten => s,1,Answer() include => office-incoming include => internal [office-incoming] ; OANDA Office incoming calls ignorepat => 9 exten => s,1,Wait,1 ; Waiting a little longer for CID exten => s,n,Answer ; Answer the line exten => s,n,Set(TIMEOUT(digit)=2) exten => s,n,Set(TIMEOUT(response)=10) exten => s,n,Set(TIMEOUT(absolute)=14400) ;exten => s,n,Goto(ivr_menu) <----- rest of extensions.conf snipped -----> -- Drew Gibson Systems Administrator OANDA Corporation www.oanda.com _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users

drew at oanda.com
Guest

Posted: Fri Jun 06, 2008 1:36 pm Post subject: [asterisk-users] Asterisk not picking up incoming calls from

Nope, didn't help.

Doesn't the context declaration come *before* the channel assignment in
zapata.conf?
It's working that way in our main Asterisk server.

regards,

Drew

Tim Nelson wrote:

Quote:

It looks like you may be missing a context declaration right after your "channel => 1" line. Try adding "context=incoming" right after that.

Tim Nelson
Systems/Network Support
Rockbochs Inc.
(218)727-4332 x105

----- Original Message -----
From: "Drew Gibson" <drew at oanda.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com>
Sent: Friday, June 6, 2008 12:37:47 PM GMT -06:00 US/Canada Central
Subject: [asterisk-users] Asterisk not picking up incoming calls from TDM400P

Hi,

I am having some issues with a new server install in Singapore.

Outbound calls work fine.

Inbound calls are not picked up by Asterisk.

Zaptel 1.2.25 and Asterisk 1.2.28 both built from source.
libpri installed

wctdm and zaptel load without error

Jun 6 23:34:03 fs01 kernel: [211138.372933] Zapata Telephony Interface
Registered on major 196
Jun 6 23:34:03 fs01 kernel: [211138.372937] Zaptel Version: 1.2.25
Jun 6 23:34:03 fs01 kernel: [211138.372943] Zaptel Echo Canceller: KB1
Jun 6 23:34:03 fs01 kernel: [211138.383639] Freshmaker version: 73
Jun 6 23:34:03 fs01 kernel: [211138.384053] Freshmaker passed register test
Jun 6 23:34:04 fs01 kernel: [211139.076180] Module 0: Installed -- AUTO
FXO (FCC mode)
Jun 6 23:34:04 fs01 kernel: [211139.275847] Module 1: Installed -- AUTO
FXO (FCC mode)
Jun 6 23:34:04 fs01 kernel: [211139.475514] Module 2: Installed -- AUTO
FXO (FCC mode)
Jun 6 23:34:05 fs01 kernel: [211139.675182] Module 3: Installed -- AUTO
FXO (FCC mode)
Jun 6 23:34:05 fs01 kernel: [211139.682518] Found a Wildcard TDM:
Wildcard TDM400P REV I (4 modules)
Jun 6 23:34:08 fs01 kernel: [211142.686305] Registered tone zone 18
(Singapore)
Jun 6 23:34:14 fs01 kernel: [211149.412565] -- Setting echo registers:
Jun 6 23:34:14 fs01 kernel: [211149.412990] -- Set echo registers
successfully
Jun 6 23:34:14 fs01 kernel: [211149.413005] -- Setting echo registers:
Jun 6 23:34:14 fs01 kernel: [211149.413426] -- Set echo registers
successfully
Jun 6 23:34:14 fs01 kernel: [211149.413435] -- Setting echo registers:
Jun 6 23:34:14 fs01 kernel: [211149.413848] -- Set echo registers
successfully
Jun 6 23:34:14 fs01 kernel: [211149.413861] -- Setting echo registers:
Jun 6 23:34:14 fs01 kernel: [211149.414276] -- Set echo registers
successfully
Jun 6 23:34:28 fs01 kernel: [211163.107241] Zaptel Transcoder support
loaded

The one and only POTS line has been tuned with "fxotune and "fxotune -s"
has been run.
ztmonitor shows incoming ring (volume peaks at 3-4000)

No, nothing, nadda, zero response from Asterisk.

Can anyone suggest a tool to help find the gap between zaptel and Asterisk?

regards,

Drew

zaptel.conf:-

fxsks=1-4
;(have tried fxsls=1-4 but no difference)
loadzone=sg
defaultzone=sg

zapata.conf:-

[channels]
group=1
context=incoming
callprogress=no
rxgain=2.0
txgain=0.0
immediate=no
usecallerid=yes
callerid=asreceived
signalling=fxs_ks
relaxdtmf=yes
pickupgroup=1
faxdetect=incoming

channel => 1

indications.conf:-

[general]
country=sg

<---- Other countries snipped --->

[sg]

; Singapore section borrowed from
http://csusap.csu.edu.au/~whaase01/itc308/asterisk/indications.conf
description = Singapore
; Singapore
; Reference:
http://www.ida.gov.sg/idaweb/doc/download/I397/ida_ts_pstn1_i4r2.pdf
; Frequency specs are: 425 Hz +/- 20Hz; 24 Hz +/- 2Hz; modulation
depth 100%; SIT +/- 50Hz
ringcadence = 400,200,400,2000
dial = 425
ring = 425*24/400,0/200,425*24/400,0/2000 ; modulation should
be 100%, not 90%
busy = 425/750,0/750
congestion = 425/250,0/250
callwaiting = 425*24/300,0/200,425*24/300,0/3200
stutter =
!425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,!425/200,!0/200,!425/600,!0/200,425
info = 950/330,1400/330,1800/330,0/1000 ; not currently in
use acc. to reference
dialrecall = 425*24/500,0/500,425/500,0/2500 ; unspecified in
IDA reference, use repeating Holding Tone A,B
record = 1400/500,0/15000 ; unspecified in
IDA reference, use 0.5s tone every 15s
; additionally defined in reference
nutone = 425/2500,0/500
intrusion = 425/250,0/2000
warning = 425/624,0/4376 ; end of period
tone, warning
acceptance = 425/125,0/125
holdinga = !425*24/500,!0/500 ; followed by holdingb
holdingb = !425/500,!0/2500

[incoming]
; Added Answer statement for troubleshooting
exten => s,1,Answer()

include => office-incoming
include => internal

[office-incoming]
; OANDA Office incoming calls
ignorepat => 9
exten => s,1,Wait,1 ; Waiting a little longer for CID
exten => s,n,Answer ; Answer the line
exten => s,n,Set(TIMEOUT(digit)=2)
exten => s,n,Set(TIMEOUT(response)=10)
exten => s,n,Set(TIMEOUT(absolute)=14400)
;exten => s,n,Goto(ivr_menu)

<----- rest of extensions.conf snipped ----->

--
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com

tnelson at rockbochs.com
Guest

Posted: Fri Jun 06, 2008 1:46 pm Post subject: [asterisk-users] Asterisk not picking up incoming calls from

You are correct... my mistake. :-/

Tim Nelson
Systems/Network Support
Rockbochs Inc.
(218)727-4332 x105

----- Original Message -----
From: "Drew Gibson" <drew at oanda.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com>
Sent: Friday, June 6, 2008 1:36:13 PM GMT -06:00 US/Canada Central
Subject: Re: [asterisk-users] Asterisk not picking up incoming calls from TDM400P

Nope, didn't help.

Doesn't the context declaration come *before* the channel assignment in
zapata.conf?
It's working that way in our main Asterisk server.

regards,

Drew

Tim Nelson wrote:

Quote:

--
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

drew at oanda.com
Guest

Posted: Fri Jun 06, 2008 1:53 pm Post subject: [asterisk-users] Asterisk not picking up incoming calls from

It's the thought that counts! Smile

Tim Nelson wrote:

Quote:

--
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com

eric at fnords.org
Guest

Posted: Fri Jun 06, 2008 2:26 pm Post subject: [asterisk-users] Asterisk not picking up incoming calls from

Correct. The previous poster was wrong.

Drew Gibson wrote:

Quote:

Nope, didn't help.

Doesn't the context declaration come *before* the channel assignment in
zapata.conf?
It's working that way in our main Asterisk server.

--
Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS,
T-1, PRI, Frame Relay, Linux, and network design. Based near
Birmingham, AL. Now accepting clients worldwide.

noahisaacmiller at gma...
Guest

Posted: Fri Jun 06, 2008 3:09 pm Post subject: [asterisk-users] Asterisk not picking up incoming calls from

Hi Drew - I really don't know anything about how phone lines work in Singapore, but maybe you could try using ground start signaling (fxsgs)? - Noah

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