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[asterisk-users] TE110P with 40,000 IRQ missess


 
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cursor at telecomabmex...
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PostPosted: Wed Jun 11, 2008 12:30 am    Post subject: [asterisk-users] TE110P with 40,000 IRQ missess Reply with quote

I have an Asterisk server that was running fine until Sunday. Monday
there was a power outage and the server was off most of the day.

This server has a TE110P, two TDM04B and an Astribank 32. Today I
noticed that the TE110P started having IRQ missess. Before today it only had
about two or three per month. Today, this is the miss count after ten minutes on:

IRQ Misses: 1443

I can see the number climbing when using zttool. Users are reporting
noise and echo on the analog channels. Obviously faxes are not going through
anymore which has the client up in arms.

I think thet maybe the card got damaged? I can send and receive calls on
the E1 link and users with SIP phones do not seem affected (at least they are
not the ones complaining). The TE110P is not sharing and IRQ with anything else.

Any ideas on where to look for the problem?

--
Carlos Chavez
Director de Tecnolog?a
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Tel: +52-55-91169161 Ext 2001
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Alex.Lopez at OpSys.com
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PostPosted: Wed Jun 11, 2008 12:42 am    Post subject: [asterisk-users] TE110P with 40,000 IRQ missess Reply with quote

If you don't have a spare card, try resetting the PCI bus in the Bios, it may have become corrupt with the power failure. At least try a different slot. You can also try flashing the BIOS. That is the only thing that comes to mind at this time and not knowing if you have a spare card.

Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Carlos Chavez
Sent: Wednesday, June 11, 2008 1:31 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] TE110P with 40,000 IRQ missess

I have an Asterisk server that was running fine until Sunday. Monday
there was a power outage and the server was off most of the day.

This server has a TE110P, two TDM04B and an Astribank 32. Today I
noticed that the TE110P started having IRQ missess. Before today it only
had
about two or three per month. Today, this is the miss count after ten
minutes on:

IRQ Misses: 1443

I can see the number climbing when using zttool. Users are reporting
noise and echo on the analog channels. Obviously faxes are not going
through
anymore which has the client up in arms.

I think thet maybe the card got damaged? I can send and receive
calls on
the E1 link and users with SIP phones do not seem affected (at least they
are
not the ones complaining). The TE110P is not sharing and IRQ with
anything else.

Any ideas on where to look for the problem?

--
Carlos Chavez
Director de Tecnolog?a
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Tel: +52-55-91169161 Ext 2001


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stotaro at totarotechn...
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PostPosted: Wed Jun 11, 2008 6:23 am    Post subject: [asterisk-users] TE110P with 40,000 IRQ missess Reply with quote

I am not sure if Digum has a lifetime warranty like Sangoma (did a
quick google search and only saw Sangoma) but if they do, maybe you
could arrange a cross ship.

Thanks,
Steve T

On Wed, Jun 11, 2008 at 1:42 AM, Alexander Lopez <Alex.Lopez at opsys.com> wrote:
Quote:
If you don't have a spare card, try resetting the PCI bus in the Bios, it may have become corrupt with the power failure. At least try a different slot. You can also try flashing the BIOS. That is the only thing that comes to mind at this time and not knowing if you have a spare card.

Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Carlos Chavez
Sent: Wednesday, June 11, 2008 1:31 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] TE110P with 40,000 IRQ missess

I have an Asterisk server that was running fine until Sunday. Monday
there was a power outage and the server was off most of the day.

This server has a TE110P, two TDM04B and an Astribank 32. Today I
noticed that the TE110P started having IRQ missess. Before today it only
had
about two or three per month. Today, this is the miss count after ten
minutes on:

IRQ Misses: 1443

I can see the number climbing when using zttool. Users are reporting
noise and echo on the analog channels. Obviously faxes are not going
through
anymore which has the client up in arms.

I think thet maybe the card got damaged? I can send and receive
calls on
the E1 link and users with SIP phones do not seem affected (at least they
are
not the ones complaining). The TE110P is not sharing and IRQ with
anything else.

Any ideas on where to look for the problem?

--
Carlos Chavez
Director de Tecnolog?a
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Tel: +52-55-91169161 Ext 2001


_______________________________________________
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asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
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jsmith at digium.com
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PostPosted: Wed Jun 11, 2008 6:49 am    Post subject: [asterisk-users] TE110P with 40,000 IRQ missess Reply with quote

On Wed, 2008-06-11 at 00:30 -0500, Carlos Chavez wrote:
Quote:
I have an Asterisk server that was running fine until Sunday. Monday
there was a power outage and the server was off most of the day.

This server has a TE110P, two TDM04B and an Astribank 32. Today I
noticed that the TE110P started having IRQ missess. Before today it only had
about two or three per month. Today, this is the miss count after ten minutes on:

IRQ Misses: 1443

This definitely sounds unusual... Your TE110P card comes with support
from Digium, so I would suggest you contact Digium support and have them
help you diagnose the problem.
--
Jared Smith
Training Manager
Digium, Inc.
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