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bikrish at w2sindia.com
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 Posted: Tue Jun 17, 2008 12:10 am Post subject: [asterisk-users] Reg call recording |
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Hi all
I am using asterisk as pbx for my company. My company has requirement
that all the incoming and outgoing calls should be recorded for all the
extensions and should be able to play recorded call on extensions basis,
that is , say 123 extension has made what call on the particular date
and should be able to play and listen to it. What is the better way to
achieve this? Any kind of suggestion is truly appreciated.
Bikrish |
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sherwood.mcgowan at gm...
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| Posted: Tue Jun 17, 2008 12:34 am Post subject: [asterisk-users] Reg call recording |
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Bikrish Amatya wrote:
| Quote: | Hi all
I am using asterisk as pbx for my company. My company has requirement
that all the incoming and outgoing calls should be recorded for all the
extensions and should be able to play recorded call on extensions basis,
that is , say 123 extension has made what call on the particular date
and should be able to play and listen to it. What is the better way to
achieve this? Any kind of suggestion is truly appreciated.
Bikrish
_______________________________________________
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asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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A simple web interface, such as asterisk-stats coupled with some basic
modifications to link to a recording that was made with ${UNIQUEID} as
the recording filename (pre extension, use monitor + soxmix to mix the
recordings) will work just fine, I use it on a medium-large installation
that does about 10K calls a day, with no issues in regards to recordings
or ability to access calls/recordings.
--
Sherwood McGowan
VoIP / Telecom Solutions
sherwood.mcgowan at gmail.com |
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atis at iq-labs.net
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| Posted: Tue Jun 17, 2008 2:16 am Post subject: [asterisk-users] Reg call recording |
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On Tue, Jun 17, 2008 at 8:34 AM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:
| Quote: | Bikrish Amatya wrote:
| Quote: | Hi all
I am using asterisk as pbx for my company. My company has requirement
that all the incoming and outgoing calls should be recorded for all the
extensions and should be able to play recorded call on extensions basis,
that is , say 123 extension has made what call on the particular date
and should be able to play and listen to it. What is the better way to
achieve this? Any kind of suggestion is truly appreciated.
Bikrish
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
A simple web interface, such as asterisk-stats coupled with some basic
modifications to link to a recording that was made with ${UNIQUEID} as
the recording filename (pre extension, use monitor + soxmix to mix the
recordings) will work just fine, I use it on a medium-large installation
that does about 10K calls a day, with no issues in regards to recordings
or ability to access calls/recordings.
|
I have similar setup, and here are some suggestions from my experience.
Do recording only in native format, that will decrease the load by
transcoding at working time.
Whenever somebody requests to listen, you can mix, transcode and play.
This usually takes few seconds (however depends on call duration). Mix
and transcode (to some lower bandwidth codec) the rest of recordings
at night time.
Personally I record everything in ulaw, and either on listen or at
night transcode to gsm for storage.
Regards,
Atis
--
Atis Lezdins,
VoIP Project Manager / Developer,
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835 |
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kevin.smith at mercury...
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| Posted: Tue Jun 17, 2008 8:48 am Post subject: [asterisk-users] Reg call recording |
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What I have done for our office is actually built my own interface with
php and used our SQL database to store the information. Basically I keep
all the recordings in gsm format, and store them however I want. I use
MixMonitor and use DeadAGI to run a script to rename the file and move
it to the directory for that extension. So in your exmaple,
.../recordings/123/[file name]
I also used session information from the login page to store the
person's extension (which we also have in the DB, but there are other
ways to do this) that is looking at the interface so when play want to
listen to the call, it will generate a call file and dial their phone
and playback the file (works nice if you don't have
speakers/headphones). Or they can download it. Downloading it will run a
script to convert it to wav.
I don't know of a "best" way to do this. I know if you take the time and
put the effort, you can get what you/your company wants if you build
your own. Or go with some of the other suggestions made which also work
perfectly well. I think for me it took about 2 weeks to fully build/test
everything and I was coding it by myself (on top of other
responsibilities at work).
Kevin
Bikrish Amatya wrote:
| Quote: | Hi all
I am using asterisk as pbx for my company. My company has requirement
that all the incoming and outgoing calls should be recorded for all the
extensions and should be able to play recorded call on extensions basis,
that is , say 123 extension has made what call on the particular date
and should be able to play and listen to it. What is the better way to
achieve this? Any kind of suggestion is truly appreciated.
Bikrish
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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--
Kevin Smith
---
Mercury Network
Technical Support
Phone: 989.837.3790
Toll Free: 888.866.4638
www.mercury.net |
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