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vazquez at cross-solut...
Guest

Posted: Tue Jun 24, 2008 8:30 am Post subject: [asterisk-users] Chef-secretary scenario

Hi all, I'm trying to implement such a scenario where the "Chef" picks up his phone and his "secretary" can see that he is busy. Something like blf, I guess. But so far I've only managed to notify the "secretary" that the "chef" is receiving a call. I want to do it the other way around though. I'd like for her to see in her phone, the light corresponding to the "chef"'s extension light up whenever he uses the phone (also when he picks it up if that's possible). So she should always know when he's busy. Is there a way to do that? Thanks, David

gordon+asterisk at dro...
Guest

Posted: Tue Jun 24, 2008 11:54 am Post subject: [asterisk-users] Chef-secretary scenario

On Tue, 24 Jun 2008, Vazquez David wrote:

Quote:

Hi all,

I'm trying to implement such a scenario where the "Chef" picks up his
phone and his "secretary" can see that he is busy. Something like blf, I
guess.

It's like BLF because that's exactly what it's for..

Quote:

But so far I've only managed to notify the "secretary" that the
"chef" is receiving a call. I want to do it the other way around
though. I'd like for her to see in her phone, the light corresponding
to the "chef"'s extension light up whenever he uses the phone (also when
he picks it up if that's possible). So she should always know when he's
busy.

Quote:

Is there a way to do that?

vazquez at cross-solut...
Guest

Posted: Wed Jun 25, 2008 7:03 am Post subject: [asterisk-users] Chef-secretary scenario

Grygoriy Dobrovolskyy wrote:

Quote:

To see? how? what phone do you use?

Snoms imprement that, you got BLINKING and ON state
BLINKING=calling or being called
ON=on the phone
2008/6/24 Vazquez David <vazquez at cross-solution.de
<mailto:vazquez at cross-solution.de>>:

Hi all,

I'm trying to implement such a scenario where the "Chef" picks up his
phone and his "secretary" can see that he is busy. Something like
blf, I
guess. But so far I've only managed to notify the "secretary" that the
"chef" is receiving a call. I want to do it the other way around
though. I'd like for her to see in her phone, the light corresponding
to the "chef"'s extension light up whenever he uses the phone
(also when
he picks it up if that's possible). So she should always know
when he's
busy.

Is there a way to do that?

Thanks,
David

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I use Snoms. I know there's the feature. I just don't know how to use
it, and there's so little documentation on the web.. Anyway, with "see"
I meant that the "secretary"'s phone would have one of the function keys
"on" whenever the "chef" is on the phone (also when he picks it up,
right before dialing). Until now I've only managed to make both phones
blink on incoming calls. But that's not what I want and I could've done
that with "extension => 11,1,Dial(SIP/11&SIP/12&SIP/13...)".

vazquez at cross-solut...
Guest

Posted: Wed Jun 25, 2008 7:10 am Post subject: [asterisk-users] Chef-secretary scenario

Gordon Henderson wrote:

Quote:

On Tue, 24 Jun 2008, Vazquez David wrote:

Quote:

Hi all,

I'm trying to implement such a scenario where the "Chef" picks up his
phone and his "secretary" can see that he is busy. Something like blf, I
guess.

It's like BLF because that's exactly what it's for..

Quote:

Is there a way to do that?

Yes. Configure hints in asterisk and BLF in the secretarys phone.

I don't understand how you get notifications one way, but not the other
though (unless you're doing it by not using BLF)

What phones have you got? What do your hints look like in the
extensions.conf file?

You can't get the status of lifting the handset on a SIP phone though
(well, not that I'm aware of)

However, if it's an analogue phone on a TDM400 card (or equivalent, I
guess) then it does work and the BLF LED on my Grandstream phone turns Red
as soon as I take the analogue phone off-hook...

So BLF is what you want, and optionally an analogue phone +TDM card for
the boss...

Gordon

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My hints on extensions.conf:

? [exten15]
? include = numberplan-custom-1
? exten => 11,hint,SIP/12&SIP/11

Where numberplan-custom-1 defines the general rules to dial any
extension. And the secretary's phone (SIP/15) is subscribed to the
context [exten15]. Now, I don't know if that's the right way of doing it
(I'm a total n00b, you can tell, huh?).

Oh, and I'm using Snoms. All Snoms. If there's not the possibility of
knowing when a phone is lifted up, no problem...

Thanks Smile

mjc at avtechpulse.com
Guest

Posted: Wed Jun 25, 2008 7:28 am Post subject: [asterisk-users] Chef-secretary scenario

Quote:

vazquez at cross-solut...
Guest

Posted: Wed Jun 25, 2008 7:44 am Post subject: [asterisk-users] Chef-secretary scenario

Dr. Michael J. Chudobiak wrote:

Quote:

This should be very easy. Use something like:

exten => 602,1,Dial(SIP/boss_office&SIP/boss_home,20,trj)
exten => 602,2,Voicemail(u602 at internal)
exten => 602,102,Voicemail(b602 at internal)
exten => 602,hint,SIP/boss_office&SIP/boss_home

exten => 603,1,Dial(SIP/secretary,20,trj)
exten => 603,2,Voicemail(u603 at internal)
exten => 603,102,Voicemail(b603 at internal)
exten => 603,hint,SIP/secretary

and set snom function keys to extensions 602 and 603. (Some firmware
versions say "Destination" instead of extension, I think.)

- Mike

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Thanks, I'll try that in a few hours... Smile

vazquez at cross-solut...
Guest

Posted: Wed Jun 25, 2008 7:48 am Post subject: [asterisk-users] Chef-secretary scenario

Grygoriy Dobrovolskyy wrote:

Quote:

ok, so do you configured you snom phone tu subscribe to monito
extension in asterisk ?

It is simple to verify:

core show hints

Snom's behave exactly like you want when blf enabled.

2008/6/25 Vazquez David <vazquez at cross-solution.de
<mailto:vazquez at cross-solution.de>>:

Gordon Henderson wrote:

Quote:

On Tue, 24 Jun 2008, Vazquez David wrote:

Quote:

Hi all,

I'm trying to implement such a scenario where the "Chef" picks

up his

Quote:

phone and his "secretary" can see that he is busy. Something

like blf, I

Quote:

guess.

It's like BLF because that's exactly what it's for..

Quote:

But so far I've only managed to notify the "secretary" that the
"chef" is receiving a call. I want to do it the other way around
though. I'd like for her to see in her phone, the light

corresponding

Quote:

to the "chef"'s extension light up whenever he uses the phone

(also when

Quote:

he picks it up if that's possible). So she should always know

when he's

Quote:

busy.

Quote:

Is there a way to do that?

Yes. Configure hints in asterisk and BLF in the secretarys phone.

I don't understand how you get notifications one way, but not

the other

Quote:

though (unless you're doing it by not using BLF)

What phones have you got? What do your hints look like in the
extensions.conf file?

You can't get the status of lifting the handset on a SIP phone

though

Quote:

(well, not that I'm aware of)

However, if it's an analogue phone on a TDM400 card (or

equivalent, I

Quote:

guess) then it does work and the BLF LED on my Grandstream phone

turns Red

Quote:

as soon as I take the analogue phone off-hook...

So BLF is what you want, and optionally an analogue phone +TDM

card for

Quote:

the boss...

Gordon

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Quote:

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My hints on extensions.conf:

? [exten15]
? include = numberplan-custom-1
? exten => 11,hint,SIP/12&SIP/11

Where numberplan-custom-1 defines the general rules to dial any
extension. And the secretary's phone (SIP/15) is subscribed to the
context [exten15]. Now, I don't know if that's the right way of
doing it
(I'm a total n00b, you can tell, huh?).

Oh, and I'm using Snoms. All Snoms. If there's not the possibility of
knowing when a phone is lifted up, no problem...

Thanks Smile

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You mean like, from the web interface (Snom's) configure a function key
to an extension? I guess so. I configured a function key to be mapped to
an identity and then, instead of line, I told it to be an extension.
Finally I wrote the extension I wanted to monitor...

Anyways, in a couple of hours I'll try it again... Thanks for the help Smile

rob at hillis.dyndns.org
Guest

Posted: Wed Jun 25, 2008 7:52 am Post subject: [asterisk-users] Chef-secretary scenario

Can I assume you're using Asterisk 1.4 and that you've configured your
phones as peers?

If this is the case, then you need to set limitonpeers to yes and
call-limit to some value in sip.conf. Once this has been done, you
should find that BLF behaves as you expect.
Vazquez David wrote:

Quote:

Hi all,

I'm trying to implement such a scenario where the "Chef" picks up his
phone and his "secretary" can see that he is busy. Something like blf, I
guess. But so far I've only managed to notify the "secretary" that the
"chef" is receiving a call. I want to do it the other way around
though. I'd like for her to see in her phone, the light corresponding
to the "chef"'s extension light up whenever he uses the phone (also when
he picks it up if that's possible). So she should always know when he's
busy.

Is there a way to do that?

Thanks,
David

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!DSPAM:4860fae540252026166755!

vazquez at cross-solut...
Guest

Posted: Wed Jun 25, 2008 8:10 am Post subject: [asterisk-users] Chef-secretary scenario

Rob Hillis wrote:

Quote:

Yes, I'm using 1.4. And I don't really use sip.conf, but have all my
phones on users.conf. Should I put limitonpeers and call-limit on the
general section of sip.conf? or on each entry in users.conf?

Thanks Very Happy

rob at hillis.dyndns.org
Guest

Posted: Wed Jun 25, 2008 9:22 am Post subject: [asterisk-users] Chef-secretary scenario

Vazquez David wrote:

Quote:

Yes, I'm using 1.4. And I don't really use sip.conf, but have all my
phones on users.conf. Should I put limitonpeers and call-limit on the
general section of sip.conf? or on each entry in users.conf

[general] should be sufficient, so long as having them set as default
for all your connections isn't a problem.

vazquez at cross-solut...
Guest

Posted: Wed Jun 25, 2008 10:19 am Post subject: [asterisk-users] Chef-secretary scenario

Thankyou all! I think I've got it working

vazquez at cross-solut...
Guest

Posted: Wed Jun 25, 2008 10:36 am Post subject: [asterisk-users] Chef-secretary scenario

Though I wonder... The scenario is as follows: I have 4 phones with the following extensions: 11 (SIP/11) 12 (SIP/12) 13 (SIP/13) 15 (SIP/15) Whenever SIP/11 receives a call, it hints the other phones. Is it possible to pick up that call from one of them? The relevant part of my extensions.conf looks as this now: [macro-stdexten]; ; ; Standard extension macro: ; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well ; ${ARG2} - Device(s) to ring ; exten => s,1,Dial(${ARG2},20) ; Ring the interface, 20 seconds maximum exten => s,2,Goto(s-${DIALSTATUS},1) ; Jump based on status (NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER) exten => s,hint,SIP/11 exten => 11,hint,SIP/12&SIP/13&SIP/15 exten => s-NOANSWER,1,Voicemail(${ARG1},u) ; If unavailable, send to voicemail w/ unavail announce exten => s-NOANSWER,2,Goto(default,s,1) ; If they press #, return to start exten => s-BUSY,1,Voicemail(${ARG1},b) ; If busy, send to voicemail w/ busy announce exten => s-BUSY,2,Goto(default,s,1) ; If they press #, return to start exten => _s-.,1,Goto(s-NOANSWER,1) ; Treat anything else as no answer exten => a,1,VoicemailMain(${ARG1}) ; If they press *, send the user into VoicemailMain Thanks

klaus.mailinglists at ...
Guest

Posted: Thu Jun 26, 2008 6:23 am Post subject: [asterisk-users] Chef-secretary scenario

Grygoriy Dobrovolskyy schrieb:

Quote:

You have 2 choices to pickup someone's phone with snom's

1: imagine yourself prefix of pickup, let's say 4
exten=>4XX,1,Pickup(${EXTEN}@context)

so if u call 4 + phone number you will pickup that one.

Second you can add pickupgroup=number for each phone you want to be in
the group, and add a dtmf button on snom with string set in
features.conf (pickup)

To answer you next question: Yes i would be nice to pickup a phone by
pressing blinking button on snom,and use that button fo call when ext is
out of use, but i dont know the way to make asterisk doing that.

It works (at least with asterisk 1.2) by patching Asterisk with
bristuff. bristuff implement this feature.

regards
klaus

Quote:

2008/6/25 Vazquez David <vazquez at cross-solution.de
<mailto:vazquez at cross-solution.de>>:

Though I wonder...

The scenario is as follows:

I have 4 phones with the following extensions:
11 (SIP/11)
12 (SIP/12)
13 (SIP/13)
15 (SIP/15)

Whenever SIP/11 receives a call, it hints the other phones. Is it
possible to pick up that call from one of them?

The relevant part of my extensions.conf looks as this now:

[macro-stdexten];
;
; Standard extension macro:
; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well
; ${ARG2} - Device(s) to ring
;
exten => s,1,Dial(${ARG2},20) ; Ring the interface, 20 seconds maximum
exten => s,2,Goto(s-${DIALSTATUS},1) ; Jump based on status
(NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER)
exten => s,hint,SIP/11
exten => 11,hint,SIP/12&SIP/13&SIP/15
exten => s-NOANSWER,1,Voicemail(${ARG1},u) ; If unavailable, send to
voicemail w/ unavail announce
exten => s-NOANSWER,2,Goto(default,s,1) ; If they press #, return
to start
exten => s-BUSY,1,Voicemail(${ARG1},b) ; If busy, send to voicemail w/
busy announce
exten => s-BUSY,2,Goto(default,s,1) ; If they press #, return to start
exten => _s-.,1,Goto(s-NOANSWER,1) ; Treat anything else as no answer
exten => a,1,VoicemailMain(${ARG1}) ; If they press *, send the user
into VoicemailMain

Thanks Smile

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