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vincent.delporte at bi...
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 Posted: Tue Jul 01, 2008 6:09 am Post subject: [asterisk-users] User unable to use DTMFs? |
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Hello
A user seems unable to type DTMF in our Asterisk IVR menu. Can this be
due to their phone or PBX that disables DTMFs when a user is off-hook?
Thank you. |
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ben4asterisk at yahoo.com
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| Posted: Tue Jul 01, 2008 6:23 am Post subject: [asterisk-users] User unable to use DTMFs? |
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Care to explain the scenario Vincent?
Is it a SIP peer?
what is the DTMF mode set? etc.
--- On Tue, 7/1/08, Vincent <vincent.delporte at bigfoot.com> wrote:
| Quote: | From: Vincent <vincent.delporte at bigfoot.com>
Subject: [asterisk-users] User unable to use DTMFs?
To: asterisk-users at lists.digium.com
Date: Tuesday, July 1, 2008, 11:09 AM
Hello
A user seems unable to type DTMF in our Asterisk IVR menu.
Can this be
due to their phone or PBX that disables DTMFs when a user
is off-hook?
Thank you.
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vincent.delporte at bi...
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| Posted: Tue Jul 01, 2008 7:49 am Post subject: [asterisk-users] User unable to use DTMFs? |
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On Tue, 1 Jul 2008 04:23:19 -0700 (PDT), Benjamin Jacob
<ben4asterisk at yahoo.com> wrote:
| Quote: | Care to explain the scenario Vincent?
Is it a SIP peer?
what is the DTMF mode set? etc.
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Users call into our Asterisk voice server through a Zaptel PCI
interface from regular phones, usually from a PBX (virtually all of
them ISDN-based).
The only files I modified are zaptel.conf, zapata.conf, and
extensions.conf, which don't have anything DTMF-related, so Asterisk
uses the default options.
Thanks. |
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tzafrir.cohen at xorco...
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| Posted: Tue Jul 01, 2008 10:07 am Post subject: [asterisk-users] User unable to use DTMFs? |
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On Tue, Jul 01, 2008 at 02:49:17PM +0200, Vincent wrote:
| Quote: | On Tue, 1 Jul 2008 04:23:19 -0700 (PDT), Benjamin Jacob
<ben4asterisk at yahoo.com> wrote:
| Quote: | Care to explain the scenario Vincent?
Is it a SIP peer?
what is the DTMF mode set? etc.
|
Users call into our Asterisk voice server through a Zaptel PCI
interface from regular phones, usually from a PBX (virtually all of
them ISDN-based).
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So those phones are analog or BRI?
| Quote: |
The only files I modified are zaptel.conf, zapata.conf, and
extensions.conf, which don't have anything DTMF-related, so Asterisk
uses the default options.
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Hmmm.... any chance we could have a llok at them?
--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir |
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