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wiltingtree at gmail.com
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 Posted: Fri Jan 09, 2009 9:10 am Post subject: [Freeswitch-users] Freeswitch-users Digest, Vol 31, Issue 44 |
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Thanks for the replies. I wrote a script in SpiderMonkey to place a call, and upon connct turn on vmd, play a "press 1" prompt to see if there is a human, and then play some more prompts. If a voicemail beep is heard it starts playing a different prompt. I tested this with almost 300 phone numbers, but I suspect a disproportionate number of these are cell phones. Among the calls not answered by a human (nobody pressed 1), about 60% of the calls failed to recognize a beep. My cell phone is T-Mobile, and it doesn't detect the beep for it.
| Quote: | On 1/8/09, Adam Wilt <wiltingtree@gmail.com (wiltingtree@gmail.com)> wrote:
| Quote: | Hi, I have two issues I'd appreciate some help with.
A) I'm testing VMD and I'm getting a success rate of well under 50%. I know
part of the reason is that some of the voicemail beeps it's encountering are
very short in length (I've noticed this for T-Mobile and Sprint voicemails,
and there may be others too), and it can't detect them. So my question is
about the notes in the vmd section of the wiki which states, "The industry
standard is 80% detection. This module if used properly should exceeds the
standard by a very wide margin". I'm curious about whether I'm using it
properly, and what I can do to make it work better. Thanks for the help.
B) When I place an outbound call and immediately play a prompt when the call
is answered, the prompt sounds garbled to the person answering the phone. If
I sleep for a second before playing the prompt, it sounds fine. Any idea of
what would cause this?
Thanks,
Adam
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Adam,
Can I ask how you are "testing" vmd? Where? How?
--
Kristian Kielhofner
http://blog.krisk.org
http://www.submityoursip.com
http://www.astlinux.org
http://www.star2star.com
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mike at jerris.com
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| Posted: Fri Jan 09, 2009 12:25 pm Post subject: [Freeswitch-users] Freeswitch-users Digest, Vol 31, Issue 44 |
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Can you get a recording of calling your voicemail and post it online somewhere, I am sure there are some on the list who could tweak to fix this.
Mike
On Jan 9, 2009, at 8:59 AM, Adam Wilt wrote:
| Quote: | Thanks for the replies. I wrote a script in SpiderMonkey to place a call, and upon connct turn on vmd, play a "press 1" prompt to see if there is a human, and then play some more prompts. If a voicemail beep is heard it starts playing a different prompt. I tested this with almost 300 phone numbers, but I suspect a disproportionate number of these are cell phones. Among the calls not answered by a human (nobody pressed 1), about 60% of the calls failed to recognize a beep. My cell phone is T-Mobile, and it doesn't detect the beep for it.
| Quote: | On 1/8/09, Adam Wilt <wiltingtree@gmail.com (wiltingtree@gmail.com)> wrote:
| Quote: | Hi, I have two issues I'd appreciate some help with.
A) I'm testing VMD and I'm getting a success rate of well under 50%. I know
part of the reason is that some of the voicemail beeps it's encountering are
very short in length (I've noticed this for T-Mobile and Sprint voicemails,
and there may be others too), and it can't detect them. So my question is
about the notes in the vmd section of the wiki which states, "The industry
standard is 80% detection. This module if used properly should exceeds the
standard by a very wide margin". I'm curious about whether I'm using it
properly, and what I can do to make it work better. Thanks for the help.
B) When I place an outbound call and immediately play a prompt when the call
is answered, the prompt sounds garbled to the person answering the phone. If
I sleep for a second before playing the prompt, it sounds fine. Any idea of
what would cause this?
Thanks,
Adam
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Adam,
Can I ask how you are "testing" vmd? Where? How?
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