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[Freeswitch-users] polycom shared line


 
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matthew at matthew.at
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PostPosted: Fri Jan 09, 2009 3:21 am    Post subject: [Freeswitch-users] polycom shared line Reply with quote

Can FreeSWITCH and Polycom's line type="shared" work together? If so,
how do I get there from here?

I've tried registering as the same extension with multiple registrations
enabled, registering as different extensions with the first extension
set as the third-party in the second... looked at how manage-presence
works... noted that the line-seize event returns an error because that's
not an event that's registered for... etc.

None of it gets me having it do what I want, which is seeing the status
of the one on the other, and from watching the SIP I'm not seeing how it
could work anyway in any of the configurations I've tried... I assume I
am missing something in the dialplan that tells it to notify the others
when something happens on the first (given that line-seize doesn't do
anything, so the only way to know is if the first either gets a call or
places one, which must go via the dialplan), and if that's the case are
there any examples of this?

Matthew Kaufman

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PostPosted: Fri Jan 09, 2009 10:36 am    Post subject: [Freeswitch-users] polycom shared line Reply with quote

On 1/9/2009 2:19 AM, Matthew Kaufman wrote:
Quote:
Can FreeSWITCH and Polycom's line type="shared" work together? If so,
how do I get there from here?

[snip]

Shared line, I don't know. But if you just want BLF support (see the
state of the other line), try the guide I wrote on the wiki. It is for
the 320, but seems to work for other polycom phones as well.

http://wiki.freeswitch.org/wiki/Polycom_Presence_Setup

Quote:
Matthew Kaufman

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matthew at matthew.at
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PostPosted: Fri Jan 09, 2009 1:47 pm    Post subject: [Freeswitch-users] polycom shared line Reply with quote

Rupa Schomaker (lists) wrote:
Quote:
Shared line, I don't know. But if you just want BLF support (see the
state of the other line), try the guide I wrote on the wiki. It is for
the 320, but seems to work for other polycom phones as well.

http://wiki.freeswitch.org/wiki/Polycom_Presence_Setup


Thanks, I'll play with that and see if I can get enough working to solve
my current needs.

I think the bigger issue is that when I see "shared line appearance" and
"bridged line appearance" in a features list, I think of call
appearances with key-system-like shared extensions with busy lamps and
barge-in-on-pickup, which I gather requires some broadsoft-authored SIP
extensions (including line-seize events) which don't appear to be supported.

Of course, the source code's all there...

Matthew Kaufman

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PostPosted: Fri Jan 09, 2009 1:56 pm    Post subject: [Freeswitch-users] polycom shared line Reply with quote

On 1/9/2009 12:47 PM, Matthew Kaufman wrote:
Quote:
Rupa Schomaker (lists) wrote:
Quote:
Shared line, I don't know. But if you just want BLF support (see the
state of the other line), try the guide I wrote on the wiki. It is for
the 320, but seems to work for other polycom phones as well.

http://wiki.freeswitch.org/wiki/Polycom_Presence_Setup


Thanks, I'll play with that and see if I can get enough working to solve
my current needs.

I think the bigger issue is that when I see "shared line appearance" and
"bridged line appearance" in a features list, I think of call
appearances with key-system-like shared extensions with busy lamps and
barge-in-on-pickup, which I gather requires some broadsoft-authored SIP
extensions (including line-seize events) which don't appear to be supported.

Right. So you'll get the lights with this setup but not full SLA/BLA
where you can barge in on the line. I think there are ways to do it
with snom phones and perhaps others but I only have one poly so can't do
anything in that department for 'em.

Quote:

Of course, the source code's all there...


beauty of open source

Quote:
Matthew Kaufman

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brian at freeswitch.org
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PostPosted: Fri Jan 09, 2009 3:14 pm    Post subject: [Freeswitch-users] polycom shared line Reply with quote

We do not do line-seize. Why impose artificial limitations? You can
accomplish pickup and such using nothing but dialplan thats how we do
it with Snom.

/b

On Jan 9, 2009, at 12:47 PM, Matthew Kaufman wrote:

Quote:
Thanks, I'll play with that and see if I can get enough working to
solve
my current needs.

I think the bigger issue is that when I see "shared line appearance"
and
"bridged line appearance" in a features list, I think of call
appearances with key-system-like shared extensions with busy lamps and
barge-in-on-pickup, which I gather requires some broadsoft-authored
SIP
extensions (including line-seize events) which don't appear to be
supported.

Of course, the source code's all there...

Matthew Kaufman


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matthew at matthew.at
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PostPosted: Fri Jan 09, 2009 10:42 pm    Post subject: [Freeswitch-users] polycom shared line Reply with quote

Brian West wrote:
Quote:
We do not do line-seize. Why impose artificial limitations? You can
accomplish pickup and such using nothing but dialplan thats how we do
it with Snom.

Ok, so how do I configure two phones to each have a single extension
button that represents the same extension (labeled as such), and which
shows status (on that same line button) of the other extension?

The BLF examples appear to require that I monitor the busy status of the
other extension on something other than the extension line button
(something configured as a speed-dial), as far as I can tell.

It also seems that to get this to work, each phone needs to be at its
own extension but have the label overridden to show the effective
extension number that I want them to think they're at, rather than
multiple registration of the same extension, correct? (This appears to
be true even if true "shared line" support existed, if I'm reading
documentation right)

Matthew Kaufman



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