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[Freeswitch-users] Truncated voice mail, FreeSWITCH or GFS?


 
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marc at avvatel.com
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PostPosted: Sat Jan 31, 2009 2:06 pm    Post subject: [Freeswitch-users] Truncated voice mail, FreeSWITCH or GFS? Reply with quote

Running on trunk version 10295 as well as 10207, 10146 and 10067.

The problem is with some voicemails being truncated between 8 and 35 seconds into the recording. This is when the person leaving the message is actively speaking, FS simply stops recording and processes the message (i.e. saves it and possibly emails it). Nothing is different in the logs for these messages from the ones that save normally, in other words, I can't seem to find a pattern at all.

This is in a clustered environment with the FS nodes writing directly to fibre attached storage and using GFS as the shared storage filesystem. There are only 4 nodes all P4 2.8 or 3.0GHz Xeon's in this cluster and they don't have a huge load. They're all running stock Centos 5.2. The only task this cluster has is to run FS and the supporting web and database servers that go with it. The FS processes run exclusively on the node.

Has anyone else seen this problem with voicemail? If not, I'm thinking that the problem may be with GFS, either timing out or prematurely closing the file.

I'm in the process of testing trunk version 11543, but since the problem is intermittent I'm not sure if thats going to fix the problem. I'm primarily interested to see if anyone else is encountering similar issues with truncated voicemail to know if its my cluster.

- Marc
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Marc Lewis
Avvatel Corporation
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brian at freeswitch.org
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PostPosted: Sat Jan 31, 2009 2:09 pm    Post subject: [Freeswitch-users] Truncated voice mail, FreeSWITCH or GFS? Reply with quote

Update to SVN trunk this was fixed. You should always try SVN trunk before reporting a bug.

/b

On Jan 31, 2009, at 1:02 PM, Marc Lewis wrote:
Quote:

Running on trunk version 10295 as well as 10207, 10146 and 10067.

The problem is with some voicemails being truncated between 8 and 35 seconds into the recording. This is when the person leaving the message is actively speaking, FS simply stops recording and processes the message (i.e. saves it and possibly emails it). Nothing is different in the logs for these messages from the ones that save normally, in other words, I can't seem to find a pattern at all.

This is in a clustered environment with the FS nodes writing directly to fibre attached storage and using GFS as the shared storage filesystem. There are only 4 nodes all P4 2.8 or 3.0GHz Xeon's in this cluster and they don't have a huge load. They're all running stock Centos 5.2. The only task this cluster has is to run FS and the supporting web and database servers that go with it. The FS processes run exclusively on the node.

Has anyone else seen this problem with voicemail? If not, I'm thinking that the problem may be with GFS, either timing out or prematurely closing the file.

I'm in the process of testing trunk version 11543, but since the problem is intermittent I'm not sure if thats going to fix the problem. I'm primarily interested to see if anyone else is encountering similar issues with truncated voicemail to know if its my cluster.

- Marc
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marc at avvatel.com
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PostPosted: Sat Jan 31, 2009 2:15 pm    Post subject: [Freeswitch-users] Truncated voice mail, FreeSWITCH or GFS? Reply with quote

Thanks. You happen to know what version (roughly) this was fixed in?

As I said, I wasn't convinced it was FS, which is why I asked. Since it was intermittent I didn't know if it was FS.

Brian West wrote:
Quote:
Update to SVN trunk this was fixed. You should always try SVN trunk before reporting a bug.

/b

On Jan 31, 2009, at 1:02 PM, Marc Lewis wrote:
Quote:

Running on trunk version 10295 as well as 10207, 10146 and 10067.

The problem is with some voicemails being truncated between 8 and 35 seconds into the recording. This is when the person leaving the message is actively speaking, FS simply stops recording and processes the message (i.e. saves it and possibly emails it). Nothing is different in the logs for these messages from the ones that save normally, in other words, I can't seem to find a pattern at all.

This is in a clustered environment with the FS nodes writing directly to fibre attached storage and using GFS as the shared storage filesystem. There are only 4 nodes all P4 2.8 or 3.0GHz Xeon's in this cluster and they don't have a huge load. They're all running stock Centos 5.2. The only task this cluster has is to run FS and the supporting web and database servers that go with it. The FS processes run exclusively on the node.

Has anyone else seen this problem with voicemail? If not, I'm thinking that the problem may be with GFS, either timing out or prematurely closing the file.

I'm in the process of testing trunk version 11543, but since the problem is intermittent I'm not sure if thats going to fix the problem. I'm primarily interested to see if anyone else is encountering similar issues with truncated voicemail to know if its my cluster.

- Marc


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Marc Lewis
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brian at freeswitch.org
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PostPosted: Sat Jan 31, 2009 2:18 pm    Post subject: [Freeswitch-users] Truncated voice mail, FreeSWITCH or GFS? Reply with quote

I can't recall I recommend you try 1.0.3RC1 or SVN trunk.

/b

On Jan 31, 2009, at 1:14 PM, Marc Lewis wrote:

Quote:
Thanks. You happen to know what version (roughly) this was fixed in?

As I said, I wasn't convinced it was FS, which is why I asked.
Since it was intermittent I didn't know if it was FS.


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